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"The staff was not super friendly. The property is pretty hotel room a small full closed at 4pm which we found very odd. In a very central location in Times Square. Convenient to get to."

"Very clean hotel room and friendly, helpful staff. Having breakfast readily available every morning was wonderful. We are so glad we stayed with the Riu Times Square for our first time in New York City! "

"Loved staying here. The Tik Tok diner’s breakfast was excellent. Also loved how safe and secure it is. Plenty of elevators so don’t have to wait like a lot of places."

"Excellent all around"

"For a budget travel adventure the bunk bed room suited us fine. It was a tad older, but the vibe of the hotel was good. "

"We had a great stay overall. The location was excellent-close to everything we needed, including easy access to the subway, which made getting around very convenient. The ambience of the hotel was nice as well-nothing too fancy or over the top, but comfortable and perfectly alright for a stay. There were just a couple of minor issues. The room we stayed in on the 9th floor had slightly damaged blinds. It didn't impact our stay too much, but it's something that could be improved. Additionally, the internet connection was quite slow, so a stronger and more reliable Wi-Fi service would definitely make a big difference. I understand that prices can be higher in New York, but I was a bit surprised by the $200 deposit required at check-in. It wasn't a major problem, but it would have been nice to know in advance. Aside from these small points, everything else was very good, and the front desk staffs were super nice!! and we enjoyed our stay."

"Stayed in accessible king bed suite (unexpected upgrade from standard king room). Great space if needed for any with mobility issues (e.g., walker, wheelchair). Sitting room, bedroom, and large, open bathroom. Comfortable bed. All clean and well maintained. Complimentary umbrella & bathrobes for use during stay. "

"Always enjoy the arlo! "

"Staff at check in was wonderful "