Search Apart Hotels in Van Giang

"Booked this hotel as a 21st Birthday treat for my daughter and her friend. They stayed in the Gem Lake View Suite. It was fabulous the staff went out of their way to make it special for my daughter and wouldn’t hesitate to stay here myself. 5 star luxury 5 star service. Well done! "

"The location was convenient, central and close to the lake. The room was clean and comfortable. There was a variety of food available for breakfast. The staff were amazing- helpful and were all ready to assist any time of the day. "

"Great location. Close to everything you would want to see or eat. Either direction from the hotel lobby takes you to great location. Sulli is very kind. Attentive and responsive. Amenities are as expected. Rooms a little small but comfortable. Worth coming back."

"This hotel totally impressed us in unexpected ways. The service was unbelievable. From Kev at late night reception, to Eric always in a suit at breakfast, to Chloe at checkout, each understood our needs before we did. And their help is always with true authenticity and not just to get a tip. The location is great… nearby the lake in the center of the old part of town. The spa was amazing… from the service to the massage to the jacuzzi. The breakfast was a delight and the perfect way to start the day. Also Irene was so helpful as she messaged us on Whatsapp before we even arrived… and responded quickly… which was helpful to get a ride from and to the airport and for a late checkin. I can’t recommend this hotel enough. If you are in Hanoi…be sure to have some Vietnamese coffee and a Bahn Mi… and don’t miss the opportunity to stay at the unforgettable L’Hotel du Lac. "

"This was one of our best hotel stays in Vietnam. The staff were amazing. Very helpful and friendly. The included breakfast was great. Easy quick walk to the lake and also a bit longer but easy walk to train street Spa massage was very good. Nice to be in the old quarter. Would highly recommend this hotel. "

"Staff were amazing taking an interest in our plans and suggesting places to visit. They help us to book Sapa Trekking (4 nights -3 days), it’s nice trip with great service.Very convenient location near the lake."

"The breakfast was beyond expectations .The service was royal and the staff were helpful and friendly. Pillows and bed were comfortable. The carpet in the rooms looks old and you have to take a taxi or grab to go anywhere. "

"Excellent hotel in the old quarter with a tremendous staff. The team was very welcoming and the hotel room was comfortable after a long day of sightseeing. Breakfast was diverse and delicious. "

"Booked this on our 3 week Asia tour. This staff will go above and Beyond to make you feel welcome and be helpful while you are in the area. This is a smaller boutique hotel and the rooms may be a bit smaller and some US hotels however I think we balcony rooms are exceptionally cute The Breakfast was included with a nice selection and they cute Tiffany’s boutique and they are more than happy to schedule transportation to and from the airport on your arrival and departure. As Travler would highly recommend this hotel conveniently located in the center of it all Hanoi Old City. "