Title: Somerset West Point Hanoi - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Somerset West Point Hanoi Family-friendly aparthotel with 2 restaurants and area shuttle service ![Reception](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b590e456.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Apartment, 1 Bedroom | In-room dining](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2dca0b0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/f6222719.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/7ddd941c_edited_2597.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/0f705bad.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Somerset West Point Hanoi overlooks West Lake, offering relaxation and family activities. Enjoy the rooftop terrace, children's playground, sauna, and steam room. The property provides bicycles for exploration, two restaurants, and free WiFi throughout. 9.4 Exceptional ## Popular amenities - - - - Dryer - Bar - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 2 - Dec. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=19398281&PinnedHotelID=19398281&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ![Executive Studio](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/6f5f5e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio ### Highlights Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine Clothes dryer Bathrobes - 409 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Apartment, 1 Bedroom | In-room dining](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2dca0b0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine - 785 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/2a8915a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine - 1033 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Premier Apartment, 2 Bedrooms | In-room dining](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/c2a4328e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 2 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine - 1324 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/b6a335d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 3 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine - 1625 sq ft - 3 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ![Room amenity](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/1e675ea7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 4 Bedrooms ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator Flat-screen TV Washing machine - 1938 sq ft - 4 bedrooms - Sleeps 8 - 2 King Beds, 1 Queen Bed and 2 Twin Beds ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/5a146b38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Studio - Sleeps 2 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/23ad5633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio - Sleeps 2 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/9b97cd18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Executive Apartment - Sleeps 4 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/6f2a2f11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Premier Apartment - Sleeps 4 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/8007fe6c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Deluxe Apartment - Sleeps 2 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/67374593.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Three-Bedroom Executive Apartment - Sleeps 6 ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/20000000/19400000/19398300/19398281/67374593.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Four-Bedroom Executive Apartment - Sleeps 8 ## You may also like Ad ![6 restaurants, breakfast, lunch, dinner served; French cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - 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Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 2 reviews CA $111 CA $128 total includes taxes & fees Dec 8 - Dec 9 [](https://www.expedia.ca/Hanoi-Hotels-Paon-Boutique-Hotel-Spa.h121863652.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=8c03d708-2ccc-44c2-a88b-bab1f9e3b516&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Somerset-West-Point-Hanoi.h19398281.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Somerset-West-Point-Hanoi.h19398281.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.06630%2C105.82620&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-wPgH3LLzdUwZN14AuMWnAtS9VA=) No.2 Tay Ho Road, Hanoi #### What's nearby - Syrena Shopping Center - 3 min walk - 0.3 km - West Lake - 7 min walk - 0.6 km - Ho Tay Water Park - 18 min walk - 1.6 km - Trinh Cong Son Walking Street - 3 min drive - 1.9 km - Lotte Mall Tay Ho - 4 min drive - 3.0 km #### Getting around - Hanoi Long Bien Station - 11 min drive - Ga Co Loa Station - 14 min drive - Noi Bai Intl. Airport (HAN) - 27 min drive #### Restaurants - ‪Al Sultan - ‬2 min walk - ‪Grill Seibu - ‬1 min walk - ‪Bún Chả Vân Quyết - ‬5 min walk - ‪Spicy Pho Bay - ‬1 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Somerset West Point Hanoi Family-friendly aparthotel with 2 restaurants and area shuttle service Along with 2 restaurants, this smoke-free aparthotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a complimentary children's club are onsite. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with cable channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and an electric kettle, and other amenities include room service and a separate tub and shower. Somerset West Point Hanoi offers 284 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Breakfast served](https://images.trvl-media.com/lodging/38000000/37800000/37795200/37795128/689dcf28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oakwood Residence Hanoi Tay Ho - Kitchen - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 166 reviews CA $110 CA $124 total includes taxes & fees Dec 20 - Dec 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=37795128&PinnedHotelID=37795128&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1916300/1916228/d948d74a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fraser Suites Hanoi Tay Ho - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 238 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=1916228&PinnedHotelID=1916228&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9050000/9045500/9045496/eced9b34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Suites Westlake Tay Ho - 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Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=8829295&PinnedHotelID=8829295&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Outdoor pool - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free area shuttle - Free self parking on site ### Family friendly - Children stay free (see details) - Children's pool - Free children's club - Free crib - Playground ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Microwave - Refrigerator - Stovetop - Toaster - Water dispenser ### Dining - Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 283,500 for adults and VND 141,750 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe - Room service (limited hours) ### Bedrooms - Rollaway/extra bed: VND 737,100 per day ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Terrace ### Laundry - Dry cleaning/laundry service - Dryer - Laundry facilities ### Work spaces - Desk ### Climate control - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - 2 pets total (up to 22 lbs per pet) - Fee: VND 567,000 per pet per night - Food and water bowls ### Suitability/Accessibility - Elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - ATM - Concierge services - Free bottled water - Free local calls - Housekeeping (daily) - Iron/ironing board - Luggage storage - Phone - Safe - Safe at front desk ### Location highlights - In an entertainment district ### Things to do - 24-hour gym - Children's pool - Free bicycle rentals - Free children's club ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 100% renewable energy - 25 floors - 284 units - Energy-saving switches in guestrooms - Free bicycle rentals - Recycling - Water dispenser - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 2:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of VND 567000 per pet, per night Welcoming dogs and cats only 2 total (up to 22 lbs per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 737100 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 283500 for adults and VND 141750 for children - Airport shuttle fee: VND 924000 per vehicle (one-way) - Pet fee: VND 567000 per pet, per night - Rollaway bed fee: VND 737100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has indicated there is a carbon monoxide detector on the property Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Pool access available from 6 AM to 10 PM ### Property is also known as Somerset West Point Hanoi Aparthotel Somerset West Point Aparthotel Somerset West Point Somerset West Point Hanoi Hanoi Somerset West Point Hanoi Aparthotel Somerset West Point Hanoi Aparthotel Hanoi ## Frequently asked questions ### Does Somerset West Point Hanoi have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM–10 PM. ### How much does it cost to stay at Somerset West Point Hanoi? > As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Somerset West Point Hanoi on Dec 19, 2025 start from CA $123.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hanoi-Hotels-Somerset-West-Point-Hanoi.h19398281.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Somerset West Point Hanoi pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of VND 567000 per pet, per night. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Somerset West Point Hanoi? > Check-in begins at 2:00 PM. Late check-in is available during limited hours. ### What time is check-out at Somerset West Point Hanoi? > Check-out is at noon. ### Does Somerset West Point Hanoi provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of VND 924000 per vehicle applies. ### Where is Somerset West Point Hanoi located? > This family-friendly Hanoi aparthotel is located in the entertainment district, within 3 mi (5 km) of West Lake, Dong Xuan Market and Ho Chi Minh Mausoleum. Hanoi Old Town Night Market and Quan Chuong Gate are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Somerset West Point Hanoi Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 163 8 - Good 51 6 - Okay 9 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Mark Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great front desk and cleaning staff, clean and comfortable too. ##### Mark Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Paul Dec 1, 2024 Liked: Cleanliness, room comfort, communication #### Great stay Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town. ##### Paul Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Stephen Mar 30, 2025 Liked: Cleanliness, property conditions & facilities, communication Apartment was very good for the price. ##### Stephen Stayed 11 nights in Mar 2025 ### 10/10 Excellent #### Christopher Michael Jan 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again. ##### Christopher Michael Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yashar Jan 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious ##### Yashar Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Lindsey Mar 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Would recommend ##### Lindsey Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### MING FENG Jan 1, 2024 Liked: Cleanliness, room comfort, communication #### nice hotel to stay great hotel, great service ##### MING FENG Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Mar 27, 2024 Liked: Cleanliness, room comfort, communication Very nice hotel for staying in Hanoi. Good location, good rate and clean. ##### Verified traveller Stayed 1 night in Mar 2024 ### 10/10 Excellent #### LEE Jan 22, 2024 Liked: Cleanliness, room comfort, communication #### Good for business trips Excellent stay. Very clean, kind, and decent breakfast. ##### LEE Stayed 14 nights in Jan 2024 ### 10/10 Excellent #### Takuya Nov 27, 2023 Liked: Amenities, property conditions & facilities Facilities are clean and new, nice to stay long. ##### Takuya Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Yachneet Jan 3, 2025 Liked: Cleanliness, room comfort, communication #### Bang on buck Worth the money ! It was amazing property and very well managed ##### Yachneet Stayed 2 nights in Dec 2024 ### 8/10 Good #### Akiko Jun 16, 2024 Liked: Cleanliness, amenities, communication The noodles for breakfast are tasty! ##### Akiko Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Hatim Mar 9, 2025 Liked: Cleanliness, room comfort, communication #### Nice Hotel, perfect location and GREAT staff Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team. ##### Hatim Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Trung Aug 25, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days. ##### Trung Stayed 6 nights in Aug 2023 ### 8/10 Good #### Yen Yuin Jan 4, 2023 Liked: Cleanliness, room comfort, communication The place is comfortable and clean ##### Yen Yuin Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Verified traveller Mar 28, 2025 Liked: Cleanliness, room comfort, communication #### Definitely recommend! Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### David Jan 2, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly and helpful staff, good customer service ##### David Stayed 1 night in Dec 2023 ### 10/10 Excellent #### WingYan Aug 17, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice. ##### WingYan Stayed 4 nights in Aug 2024 ### 8/10 Good #### Colin Feb 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice big room and very clean. It will be much better when the road work is finished. ##### Colin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Loan Mar 24, 2025 Liked: Cleanliness, room comfort, communication #### Nice hotel,but far from everything Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby. ##### Loan Stayed 3 nights in Mar 2025 ### 8/10 Good #### Hyoki Oct 18, 2024 Liked: Cleanliness, room comfort, communication #### Good Not bad not exceleent. But we will use again if we visit again. ##### Hyoki Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Adriana Nov 27, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Property was nice and clean. Just the construction around the property was not good. ##### Adriana Stayed 3 nights in Nov 2023 ### 8/10 Good #### Andrea Jun 28, 2023 Liked: Cleanliness, room comfort, communication #### Great place were to stay Quite new structure in West lake area with confortable and silent room. I stay in a deluxe apartment fully equipped with all comfort and high quality appliances. Aside for a little misunderstanding the hotel provide me a great service and I have to thanks all the staff for their kindness and professionality. Recommended ##### Andrea Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Natasha Dec 11, 2023 Liked: Cleanliness, room comfort, communication #### Great value for money hotel in Hanoi I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time. ##### Natasha Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Lindsay Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake. I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone. ##### Lindsay Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [TMS Hotel Da Nang Beach](https://www.expedia.ca/Da-Nang-Hotels-TMS-Hotel-Da-Nang-Beach.h29282295.Hotel-Information) > > [Windsor Plaza Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Windsor-Plaza-Hotel.h1136855.Hotel-Information) > > [Caravelle Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Caravelle-Saigon.h69803.Hotel-Information) > > [L’HÔTEL du LAC Hanoi](https://www.expedia.ca/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Sherwood Suites](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sherwood-Suites.h19316222.Hotel-Information) > > [HANTING HOTEL - HO CHI MINH CITY (胡志明汉庭国际中心酒店)](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sunland-Hotel.h7069958.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) > > [JW Marriott Hotel Hanoi](https://www.expedia.ca/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.ca/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.ca/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Reverie Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-The-Reverie-Saigon.h9287591.Hotel-Information) > > [Sala Danang Beach Hotel](https://www.expedia.ca/Da-Nang-Hotels-Sala-Danang-Beach-Hotel.h35708398.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.ca/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Rex Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Rex-Hotel.h481670.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.ca/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Sheraton Saigon Grand Opera Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Sheraton-Saigon-Hotel-Towers.h910861.Hotel-Information) > > [Park Hyatt Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Park-Hyatt-Saigon.h1202309.Hotel-Information) > > [Hanoi Royal Palace Hotel 2](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Royal-Palace-Hotel-2.h6747597.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Silverland Yen Hotel](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Silverland-Yen-Hotel.h3485039.Hotel-Information) > > [HAIAN Beach Hotel & Spa](https://www.expedia.ca/Da-Nang-Hotels-HAIAN-Beach-Hotel-Spa.h24295542.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.ca/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Da Nang Mikazuki Japanese Resorts & Spa](https://www.expedia.ca/Da-Nang-Hotels-Da-Nang-Mikazuki-Japanese-Resorts-Spa.h4790557.Hotel-Information) > > [Le Meridien Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Le-Meridien-Saigon.h10470130.Hotel-Information) > > [Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts](https://www.expedia.ca/Hai-Phong-Hotels-Flamingo-Cat-Ba-Beach-Resort.h49095190.Hotel-Information) > > [O'Gallery Premier Hotel & Spa](https://www.expedia.ca/Hanoi-Hotels-OGallery-Premier-Hotel-Spa.h15868395.Hotel-Information) > > [Hanoi Pearl Hotel](https://www.expedia.ca/Hanoi-Hotels-Hanoi-Pearl-Hotel.h6614063.Hotel-Information) > > [Hotel Nikko Saigon](https://www.expedia.ca/Ho-Chi-Minh-City-Hotels-Hotel-Nikko-Saigon.h4604698.Hotel-Information)