4/10 Poor
Denise
Travelled with family
Jun 21, 2024
Disliked: Cleanliness, property conditions & facilities
I was disappointed with this hotel. Especially because it is a VIP Access. I had higher expectations. The room I received had stains on the curtain, couch, and the carpet floor. The ceiling in the bathroom had a hole in it. Room service did come every day, but they did not restock the toilet paper. We had no extra roll, after I used the spare. In addition, the breakfast included for this property should be removed! Breakfast is not included! I was expecting to have a meal for breakfast, such as eggs, bacon, potatoes, etc. If you are expecting the same thing as me then you will need to pay $8 per plate. The “breakfast included” is pastries, drinks (coffee, orange juice, and anpple juice) and one cereal option. The staff was not rude but they weren’t above and beyond. I was never greeted when entering or leaving the hotel. What did I like? The location. The Walmart is next door and there are stores and restaurants nearby. Hope this helps someone.
Denise
Stayed 5 nights in Jun 2024