Checking in was easy, however, the inside along with the bathroom and amenities are outdated and old. When I went to shower that night (along with the following morning), the bathtub clogged. I was staying for two nights and when I called to have my room changed because of the clog in the bathtub, I was told I would need to call after 8:00am (it was about 7:00am). I couldn't call "after 8:00am" because I had a business meeting that started at 8am. None the less, when I called in after my meeting, I was told I would need to request the room change in person which was bothersome as I had limited time / late night and an early morning check out. Therefore, requesting (and waiting) to change rooms is a major inconvenience, especially for things completely out side of my control (like their bathtub clogging).
Again, I showed up (in person) as asked around 12:30am and the staff member helping me was rude. He asked for my name and room number, and when I told him what it was, he couldn't "find me", because, he entered the wrong room number which cost me more time in waiting to change my room which should have been done over the phone, and ready to go upon my arrival!! After wasting nearly half an hour, it was now 1:00am until I finally got a new room and was checked in... completely inconvenient experience along with condescending, rude, and incapable staff :"solving" the issue
