Thibodaux Vacation Packages

was charged 50$ a day for my car to be valet parked to a 25$ parking garage. Total rip off. Also, everything in the little frig froze- bottles of soda/breakfast for the day we left. There was no way to make the fridge not so cold.They were going to wave the amenity fee- still charged 15$. Never again

Lovely hotel, very central. Breakfast was lovely. Rooms really comfortable. Staff really helpful.

Awesome hotel to stay in, great value for the money, perfect for families and couples, they have kitchen,living room and dining room table to eat at, we love it, the staff was great they really go above and beyond to make your stay with them awesome and amazing, we recommend this hotel highly and it is very centrally located near everything you need.

I stayed in a suite at the Pontchartrain hotel Hotel over the Easter weekend and the room itself was excellent-spacious, comfortable and full of character. It was definitely the highlight of the stay. Unfortunately, the service didn't match the quality of the room. Staff came across as distracted and not particularly courteous. It often felt like guests were an afterthought. which took away from the overall experience. I also reached out to customer service after my stay and never received a response, which was disappointing and reinforced the lack of attentiveness. For the price I expected a higher level of hospitality. Honestly your money might be better spent on a VRBO or similar rental in the Garden District where you'll likely receive more attentive service and a better overall experience.

Will definitely be staying again, easiest access to the French Quarter which was the whole point of the trip.