Telchac Pueblo Vacation Packages

I loved staying there! The room was like a little cocoon and Geyser was on hand at all times with any requests. Excellent customer service, thank you!

The condo was across the street from the beach. The beach was not as depicted in the pictures. No private beach access. We had to go up several blocks to the boardwalk for public beach access. Instructions on how to access the WiFi and TV could have been communicated better. TV was reported not working but was not corrected during our 7 day stay. The electricity went off for 1 morning and management did respond quickly but was instructed to only use one burner on the stove. Washer was very loud and no dryer. The sewer did smell from the bathroom sink, no toilet seat on second bathroom. Only a pair of towels for each bathroom. Too much light coming through the blinds at night. The master AC would freeze up at night. Not enough hot water. Good for one hot shower. I was disappointed with the condo.

Todo está muy bien , los baños un poco antiguos pero en general todo muy bien , la chica de los masajes es una maga me quito el dolor del nervio ciático , lo único poco mal es que se escucha mucho cuando tienes huéspedes enseguida .

Nice room with private pool. Sadly there was minimal customer service from the bar and restaurant staff. Breakfast very disappointing as this was only a chopped apple, pear and banana with a pice of toast. We were also told this would run until 10 30am, but when we went up at 10am it was finished. They then put together that plate after we spoke to reception. While we were eating this, the staff then came out to have their food which was a cooked egg dish and avocado with tortillas which looked a lot nicer than what we were served. Commonly the bar was unattended so difficult to get drinks as well