Title: Grand Mercure Wakayama Minabe Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4349694&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Wakayama Minabe Resort & Spa Travelers soak in the indoor public bath at this coastal retreat, where two restaurants serve Japanese cuisine with ocean views to savor ## Photo gallery for Grand Mercure Wakayama Minabe Resort & Spa ![Exterior - Grand Mercure Wakayama Minabe Resort & Spa (Minabe)](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/814f6eaa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Grand Mercure Wakayama Minabe Resort & Spa (Minabe)](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/5a2f2547.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes - Grand Mercure Wakayama Minabe Resort & Spa (Minabe)](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/afb030c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Grand Mercure Wakayama Minabe Resort & Spa (Minabe)](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/a224b7ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout drapes - Grand Mercure Wakayama Minabe Resort & Spa (Minabe)](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/9dd85b17.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Wakayama Minabe Resort & Spa, near Suga Shrine, offers a peaceful getaway with an indoor public bath. Guests enjoy ocean views while dining at two restaurants. The property features a seasonal outdoor pool and coffee shop, with Kashima Shrine nearby. ## Reviews 8.2 Very good ## Popular amenities - Pool - All-inclusive - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4349694&PinnedHotelID=4349694&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Classic Room, 2 Twin Beds, Ocean View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/5082ece1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Ocean View ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/08a73e86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Ocean/Sea view 8.6 Excellent 7 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 8 - 4 Twin Futons ### View all photos for Classic Room with 2 single and 1 sofa and 2 futon beds, Ocean/Sea view ![Classic Room with 2 single and 1 sofa and 2 futon beds, Ocean/Sea view](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/ee659638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single and 1 sofa and 2 futon beds, Ocean/Sea view 7.8 Good 7 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 6 - 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Classic Room, 2 Twin Beds, Sea View ![Classic Room, 2 Single Beds, Sea View](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/3488ff34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Sea View 9.0 Wonderful 2 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 8 - 2 Twin Beds ### View all photos for Classic Room, Multiple Beds, Sea View ![Classic Room, Multiple Beds, Sea View](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/71621b24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds, Sea View 7.0 Good 2 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 10 - 4 Twin Beds ### View all photos for Standard Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/w3000h2249x0y0-5404c9c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Japanese-Western style, 2 singlebeds and 2 futon beds, Ocean/Sea view 7.4 Good 3 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Club Lounge Refrigerator - 388 sq ft - Sleeps 8 - 2 Twin Beds and 2 Twin Futons ### View all photos for Superior Room, Multiple Beds, Ocean View ![Superior Room, Multiple Beds, Ocean View](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/f8b81f89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Multiple Beds, Ocean View 9.0 Wonderful 6 reviews ### Highlights Separate dining area Separate sitting area Individually decorated Fireplace Private indoor hot tub Air conditioning Heating Club Lounge - 388 sq ft - Sleeps 8 - 2 Twin Beds and 2 Double Sofa Beds ### View all photos for Junior Suite, 2 Twin Beds, Sea View ![Junior Suite, 2 Single Beds, Sea View](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/96b1dad4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Twin Beds, Sea View ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Refrigerator Dining table - 775 sq ft - 1 bedroom - Sleeps 8 - 2 Twin Beds ### View all photos for Classic Room, 3 Twin Beds, Partial Ocean View ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/5082ece1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 3 Twin Beds, Partial Ocean View 9.2 Wonderful 7 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Refrigerator Dining table - 388 sq ft - Sleeps 5 - 3 Twin Beds ### View all photos for Classic Room, 2 Twin Beds, Ocean View ![Classic Room, 2 Single Beds, Ocean View](https://images.trvl-media.com/lodging/5000000/4350000/4349700/4349694/899be43e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds, Ocean View 7.4 Good 3 reviews ### Highlights Separate dining area Separate sitting area Fireplace Private indoor hot tub Air conditioning Heating Refrigerator Dining table - 334 sq ft - Sleeps 7 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTanabe-Hotels-Hotel-Resorts-WAKAYAMA-MINABE.h4349694.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTanabe-Hotels-Hotel-Resorts-WAKAYAMA-MINABE.h4349694.Hotel-Information) ## About the area Located in Minabe, Grand Mercure Wakayama Minabe Resort & Spa is near theme parks and near the beach. Kashima Shrine and Suga Shrine are notable landmarks, and the area's natural beauty can be seen at Engetsu Island and Senjojiki. Don't miss out on a visit to Adventure World. [Visit our Minabe travel guide](https://www.expedia.ca/Minabe.dx6144156) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.76905%2C135.30186&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WEwWAzu3Jf00YwbFZQbw-jo-z2w=) 348 Ohmetsudomari Yamauchi, Minabe, Wakayama-ken, JP ### What's nearby - Kashima Shrine \- 6 min drive \- 3.9 km - Minabe Plum Museum \- 9 min drive \- 5.4 km - Suga Shrine \- 10 min drive \- 6.4 km - Kozanji Temple \- 14 min drive \- 12.4 km - Adventure World \- 30 min drive \- 27.5 km ### Getting around - Shirahama Station - 37 min drive - Nanki - Shirahama Airport (SHM) - 37 min drive ### Restaurants - ‪CoroCoro珈琲 - ‬7 min drive - ‪もとや魚店 - ‬6 min drive - ‪花風めしや - ‬8 min drive - 和風レストラン黒潮 - ‪Voyager Brewing - ‬10 min drive ## About this property ### Grand Mercure Wakayama Minabe Resort & Spa Upscale hotel near Kashima Shrine Located close to Suga Shrine, Grand Mercure Wakayama Minabe Resort & Spa provides an indoor public bath (no minerals), a terrace, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar. Additional perks include: - A seasonal outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), free train station pick-up, and hot springs on site - Luggage storage, multilingual staff, and a vending machine Room features All 324 rooms boast comforts such as private indoor hot tubs and fireplaces, in addition to perks like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Bathrooms with bidets and shower/tub combinations - Wardrobes/closets, separate sitting areas, and separate dining areas ### All-inclusive details All-inclusive room rates at Grand Mercure Wakayama Minabe Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Spa](https://images.trvl-media.com/lodging/18000000/17710000/17706300/17706220/c0715cd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nanki-Shirahama Marriott Hotel Shirahama - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 799 reviews CA $139 CA $175 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=17706220&PinnedHotelID=17706220&HadPinnedHotel=true®ionId=-1&adults=2) ![(Nagitei) Sea View Japanese Style Twin-Bed room with hot spring, Non Smoking](https://images.trvl-media.com/lodging/4000000/3830000/3829100/3829025/abde1aa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kisyu Shirahama Onsen Musashi Shirahama - 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Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 193 reviews CA $141 CA $158 total Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=34559499&PinnedHotelID=34559499&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/92000000/91320000/91319400/91319318/ee93284f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shirahama Onsen Kisyuhanto Shirahama - Parking included - Free WiFi - Air conditioning 8.0 Very good 69 reviews CA $139 CA $156 total Feb 18 - Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=91319318&PinnedHotelID=91319318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42450000/42442000/42441964/7ebf6c29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Gran Resort Elegante Shirahama Shirahama - Pool - Parking included - Free WiFi - Air conditioning 8.6 Excellent 160 reviews CA $86 CA $97 total Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=42441964&PinnedHotelID=42441964&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, Non Smoking, Ocean View | Beach/ocean view](https://images.trvl-media.com/lodging/45000000/44840000/44836400/44836373/8ed37e9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guest Living Mu Nanki Shirahama - Hostel Shirahama - Parking included - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 41 reviews CA $51 CA $59 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=44836373&PinnedHotelID=44836373&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up shuttle from noon to 4:30 PM - Train station shuttle at scheduled times, on request - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 to 3,960 for adults and JPY 1,980 to 1,980 for children - A bar/lounge - A restaurant ### Things to do - Children's pool - Hot springs - Playground - Seasonal outdoor pool ### Family friendly - Children's pool - Dining table - In-room refrigerator - Laundry facilities - Playground - Seasonal outdoor pool - Separate in-room dining area - Stroller ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Outdoors - Direct access to the beach - In a nature reserve - Terrace ### Spa - Hot springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No elevator - Smooth flooring in room - Thin carpet in room ### More - 1 building - 11 floors - Banquet hall - Built in 1994 - Designated smoking areas - Genkan (entryway) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Children's slippers - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Dining table - Refrigerator - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Desk chair - Fireplace - Heating - Iron/ironing board on request - Laptop workspace - Office - Safe - Separate sitting area - Shared accommodations ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Pick-up shuttle service from the train station is available at 11:50 AM, 2:25 PM, and 4:25 PM daily. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately JPY 3960 to 3960 for adults, and JPY 1980 to 1980 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. Up to 2 stickers may be purchased on site to cover tattoos approximately 3 inches (10 centimeters) in size. Additional fees may apply to children for items such as extra bedding and meals. ### We should mention This property does not have elevators The seasonal pool will be open from July 01 to September 15 The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Kishu Minabe Royal Kishu Royal Kishu Royal Hotel Kishu Royal Hotel Minabe Kishu Minabe Royal Hotel Minabe-Cho, Wakayama Prefecture Kishu-Minabe Royal Hotel Kishu-Minabe Royal Hotel Resorts WAKAYAMA-MINABE Resorts WAKAYAMA-MINABE Kishu Minabe Royal Hotel Mercure Wakayama Minabe & Spa Hotel Resorts WAKAYAMA MINABE Grand Mercure Wakayama Minabe Resort Spa Grand Mercure Wakayama Minabe Resort & Spa Hotel Grand Mercure Wakayama Minabe Resort & Spa Minabe Grand Mercure Wakayama Minabe Resort & Spa Hotel Minabe ## Frequently asked questions ### Does Grand Mercure Wakayama Minabe Resort & Spa have a pool? ### How much does it cost to stay at Grand Mercure Wakayama Minabe Resort & Spa? ### Is Grand Mercure Wakayama Minabe Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Mercure Wakayama Minabe Resort & Spa? ### What time is check-out at Grand Mercure Wakayama Minabe Resort & Spa? ### Are there all-inclusive benefits at Grand Mercure Wakayama Minabe Resort & Spa? ### Where is Grand Mercure Wakayama Minabe Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Wakayama Minabe Resort & Spa Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.4 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 137 8 - Good 161 6 - Okay 57 4 - Poor 24 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Sumedha Nov 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The meals are great, pick up and drop off service really well organised. ##### Sumedha Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Taishi Nov 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Taishi Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller Jul 16, 2025 Liked: Staff & service, room comfort #### GOod The hotel is big and the room is big too for our family. The service is really good and they offer free drinks in the lobby. The hotel is old but comfortable. We need to wear our slippers in the hallway because it is a Japanese hotel. My kids enjoyed their comic room even if they don't read Japanese. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Chung Yan Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Seaview is awesome ##### Chung Yan Stayed 1 night in Sep 2025 ### 8/10 Good #### Wing Hong Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice sea view and room ##### Wing Hong Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Roger Oct 2, 2025 Liked: Cleanliness Disliked: Amenities The property needs a refresh, it’s showing it’s age. Good location though. ##### Roger Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### KYUNGHO Jul 13, 2025 Good ##### KYUNGHO Stayed 2 nights in Jun 2025 ### 8/10 Good #### Andro Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place, but a little far away from everything if travelling by transport other than your own car. ##### Andro Stayed 2 nights in Apr 2024 ### 8/10 Good #### Hirokazu May 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room choice. I wanted to stay in a room on the south side. ##### Hirokazu Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Tomomi May 9, 2025 good ##### Tomomi Stayed 1 night in May 2025 ### 8/10 Good #### Mary Grace Aug 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Actually its all good ecxept for the check in process. We arrived before 3pm then when the time to check in at 3pm there is a long line in the reception .We had to wait for 35 to 40 mins to received the keys . I think they need to add more staff on their check in process to have smooth check in procedure. ##### Mary Grace Stayed 1 night in Aug 2025 ### 8/10 Good #### Rick Jun 18, 2025 Liked: Amenities We arrived about 45 minutes ahead of check in time after driving straight from Kansai Airport. The parking lot had about 10 cars in it and the lobby was deserted. I was surprised we were not permitted to check in early and had to wait for the official check in time. Understandable if hotel was busy but it seemed very odd to make us wait. Otherwise, place was generally ok. ##### Rick Stayed 3 nights in May 2025 ### 10/10 Excellent #### Shori Jan 12, 2026 Liked: Cleanliness, property conditions & facilities 歴史のあるホテルですので、廊下や階段、客室などにところどころ古さを感じる点は否めません。 ただし、エントランス、ラウンジ、大浴場など施設は豪華さも清潔感もあり、満足度は高いです。 滞在中のウェルカムドリンクとして、バーラウンジが、アルコール類含めてフリードリンクだった点は、特別感のある経験でした。 下調べしていた通り、朝と夜のビュッフェの食事はメニューが豊富で、味も美味しかったです。 大人気ですので、メニューを取るのは少し時間がかかりますが、食事時間は1時間半ありますので許容可能な範囲です。 3歳の子供も帰りたくないと言うくらいでした。また行きたいと思います。 ##### Shori Stayed 2 nights in Jan 2026 ### 4/10 Poor #### Kenichi Jan 12, 2026 Disliked: Amenities キャパシティに比べエレベーターの数が少ない ##### Kenichi Stayed 1 night in Jan 2026 ### 8/10 Good #### TAKASHI Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities 朝食夕食共に品数も多く美味しくて良かった アルコールが追加料金無しで飲めるのが最高です ##### TAKASHI Stayed 1 night in Jan 2026 ### 6/10 Okay #### Yuka Jan 11, 2026 Disliked: Amenities, property conditions & facilities 食事の際 席が少ない 時間帯をもっとこまめにわける等改善の余地がありそう レストランのブュッフェの料理をもっとたくさんの場所に欲しい混雑がすごかった ##### Yuka Stayed 1 night in Jan 2026 ### 8/10 Good #### Megumi Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 外国人が少なくなっててよかった。 ##### Megumi Stayed 1 night in Nov 2025 ### 8/10 Good #### Yuko Nov 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities ラウンジが良かったです ##### Yuko Stayed 1 night in Nov 2025 ### 4/10 Poor #### tadashi Nov 10, 2025 スタッフの対応は良かったです。 部屋に髪の毛がどっさり落ちていた！ 絶対掃除してない！ ソファーも絨毯もシミだらけで歩くのもイヤ！ リピート無しです！ ##### tadashi Stayed 1 night in Nov 2025 ### 10/10 Excellent #### YOUSUKE Nov 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 無料のラウンジが最高でした。また大浴場を出たところに休憩場所がありビネガードリンクが無料で飲めるのも最高のサービスでした。 ##### YOUSUKE Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ayumi Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 食事は朝、晩バイキングでとても種類がありました。 ビールもワインも飲み放題で、アルコール好きにはたまらないと思います。 しゃぶしゃぶやポーチドエッグ、トリュフのバーガー等その場で作ってくれてました。 シュークリームの皮がザクザクでクリームもその場で入れてくれ、モンブランも機械から絞り出してくれてました。とても美味しかったです(メニューは時期により異なると思います) ロビーにラウンジがあり、コーヒー、ソフトドリンク、ビール、ワイン、お酒が飲み放題で、おつまみ菓子も付いていました。 温泉入口前には男女共用リラックススペースがあり、ソファや椅子、飲み物も少しあり、ゆっくりくつろげました。 部屋に化粧水などの化粧品はありませんでしたが、温泉にはありました。 漫画ルームもあり、冊数はそれほど多くはありませんでしたが楽しめました。卓球ルームもありました。 ホテル内が充実していて、もうずっとホテルで過ごしていたいくらいでした。 トイレと洗面台が分かれていたらもっと良かったと思います。 ##### Ayumi Stayed 2 nights in Nov 2025 ### 8/10 Good #### RYOSUKE Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities 館内は綺麗に整っていました。 室内の空調が少し暑かったが、調整できず… ご飯も良かったですが、とにかく人が多く大変でした。 ##### RYOSUKE Stayed 1 night in Nov 2025 ### 8/10 Good #### Mika Oct 27, 2025 Disliked: Staff & service ラウンジを無料で使用でき、とても良かったです。 ビュッフェは、人も多すぎ、食事を取るのに時間を要し、食材主体も食べものが散らかり、不快でした。 ##### Mika Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hajime Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 食事のメニューが多く、大変満足でした ##### Hajime Stayed 1 night in Oct 2025 ### 8/10 Good #### TOMOMI Oct 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋は清潔でオーシャンビューも素晴らしく食事も種類が多く美味しかったです。 ラウンジの利用ではチェックインの時間からワインがいただけるとよかった。 お風呂も良かったので温泉の説明をもっとアピールしてもよいのではないかと思いました。 ##### TOMOMI Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - 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