4/10 Poor
Kasandra H.
Jun 8, 2024
Disliked: Cleanliness
Too Many Negatives For Such Expense
Arrived at the house to spend the long Memorial Day weekend with family. We checked in Friday afternoon with a Tuesday morning checkout. On the surface, a beautiful house and great location. The problems started immediately. Sand in the bedsheets. It was as if the bedding had not been laundered and the beds simply made up after the previous visitors - disgusting. Saturday, the air conditioning died. It was brutal. While we intended to spend as much time at the beach as we could, we were constantly required to return so the property manager and HVAC repair crew could gain access. Very long story short, they had to replace the entire system which took the whole day and left the house temperature in the 80’s until around midnight. Sunday, the first floor ceiling below a second floor bathroom started to leak while someone showered. We called the property manager again who indicated it was a known issue and was “fixed” three months prior. He told us to just “move the furniture” from underneath the leak. There were lots of random dead bugs in the corners of most rooms. The kitchen was cloudy with fruit flies. We notified the property manager about the bugs and leaks immediately but nothing was ever done to address either. Being right on the beach was great but with the bugs, lack of AC, and the plumbing situation, we may as well have been in a tent. This place was far too expensive for what you get. Save your money and go camping instead.
Kasandra H.
Stayed 4 nights in May 2024