Skiareál Novako Vacation Packages

Convenient, nice Breakfast. Antique which was fine but musty. Description says elevator-deceiving-only goes up a floor and a half. Don’t book if you have trouble going up steps. Tremendous amount of steps so needed to change rooms and were put in a cracker box room. VIP hotel and Expedia gold customer but no amenities and no upgrade. Lied to us when 3 clerks said that they would credit us a night stay because we had to leave early. Told them at check in and 2 other days that we had to leave 1 day early from our 5 night stay. Messaged them after checkout because no credit received. They lied again and said that it’s the first they heard of the issue. We wouldn’t stay there again.

The hotel was unbelievable incredible in every aspect! Members was very polite and lovely people! Breakfast was everything perfect! I loved the fact that is about 3 min walking to the main square! The room was lovely very comfortable and super clean! We left planning when to come back for sure!

Location is amazing for seeing the sights, shopping, restaurants. Hotel is quiet. Staff is fantastic, especially the Porter Bilal. Front desk terrific. Olga the concierge also very helpful. Garden restaurant great for lunch or drinks.

We enjoyed and loved the "total package": Convenient Modern Entire staff was xtra friendly Josef the concierge was extremely helpful and super congenial.

Great hotel in the heart of Old Town