Original room had sheets that smelt funky, but staff was accommodating in switching to a more suitable room. Also provided a converter for electric car charging, though I found noting the credit card information on a piece of paper to be odd. Would stay again.
The only thing that i didn't like that reception staff were not that friendly or hospitable enough in my opinion other than that every thing was great
The suite was clean, even the bathroom condition was good too. The only problem was that the ceiling and the walls were so thin. And we had someone constantly walking in their suites living above and beside us. Their foot steps were heavy and they were probably packing, moving their luggages or furniture ...
The staff was extremely helpful and efficient. The shuttle service was fantastic.
I was a little concerned that the room might smell of smoke upon check in. The check in area stunk of smoke. The room was perfect. Turns of the front desk lady smokes heavily and makes the front desk area stink. She however is super friendly. The room is basic but the bed is really comfortable. The ...
Nice hotel and easy to find and get to! Staff was very nice when we checked in and the room was very comfortable and quiet.
Great boutique hotel in the heart of Rochester. Great staff makes you feel like family.
My stay was good. I would recommend better pillows but other than that.
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