Santa Elena Vacation Packages

Our fishing trip was wonderful. The front desk manager, Carlos, is the man. .He was so helpful and made our trip a 10!

We had a great night stay here as a family - the rooms are really incredible, staff can't do enough for you and were so great with our young kids. The only reason I didn't give a 5 is because I felt the pictures on Expedia of all the greenery and trees surrounding the rooms isn't what it looked like in real life - maybe that's on me for the season we booked a stay (?) but we weren't up among the trees like I expected from the pics, more a stay on a hilltop. Either way I would recommend and really glad we stayed here - one night was enough with young kids.

So much to do! Excellent massages, tubing trip, restaurants, and bar!

The view is obviously incredible, which is what the resort relies on. The staff were nice enough, but lacked management and training in certain areas. Had they been more attentive, we would have spent more money. The food was well cooked but the menus are a little odd. After paying so much to stay at the hotel, it's then disappointing to have to compete with public visitors to get tables in the restaurant. I'm shocked the property has been open less than 10 years; it needs a lot of maintenance. The water pressure is non-existant (shower is disappointing and even worse when irrigation is running), tiles are missing in both the main and the in-room pool. The main pool needs a deep clean, moss and black mould in the grout lines (black floating around in the pool). Shortage of pool towels, which have seen better days. Our bi-folding patio doors only partially opened, and we heard others talking about the same by the pool. We visited in dry season so whilst not expecting lush green landscaping, lights, wiring and irrigation all out the ground was disappointing to see. The areas behind the pool where nobody looks and between rooms is littered with rubbish and buiding materials. Whilst not the hotel's problem, the little make-believe town of Las Catalinas is extremely overhyped. Its still being built and its nothing. It reminded us on a Disney back lot set. Fake buildings with nobody in them. The beach and sea are lovely but quite busy with locals and visiting tourists.