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"From check-in to check-out, the staff were friendly and accomodating. Stayed for three nights. I found the bed to be uncomfortable after the first night and the room wasn't cooling like it should. I was immediately relocated to another room where the bed was more suitable and the temperature was much better. The Menger is an old hotel and as such some things like water pressure, water temperature, and cooling may be affected. However, the hotel staff did go out of their way to ensure I had a pleasant stay - and I absolutely did! The convenience of a short walk to the Alamo and the Riverwalk brings entertainment, dining, and shopping to the point where a car wasn't needed. Information services is inside the hotel where you can book the trolley, the river cruise, and other available services. When we decide to go back to San Antonio, this is the hotel that I would love to stay at once again. "

"Location"

"Amazing stay and very friendly "

"Excellent "

"This is an amazing hotel. The ambiance, rooms, staff were unbelievable. My husband needs a wheelchair at times, and one was available for his use during our stay. The valet parking attendants were friendly and had our car ready when needed. I would recommend this hotel to all. "

"Enjoyed staying here. I would definitely return "

"Great service and very comfortable room!"

"Lots to do! "

"Great property in a great location! Had a nice river view room, which is worth the extra price. Staff is very friendly. The guys at the front doors are always there to help and open the door! Would recommend if traveling to San Antonio. "