6/10 Okay
Susan H.
Jun 6, 2024
Liked: Cleanliness
Bring your own paper products
We arrived at night, and the first thing we noticed is that a set screw that should keep the doorknob on the back door was missing. The dead bolt did not insert completely into the hole that was drilled for it. If you stood outside and shook the outside doorknob, the door would open. We solved that by adding a folding door that was not attached to the laundry to lean against the back door. That way there would be a loud noise if someone broke in. Also, one night the AC in both bedrooms went out. When we looked at the service panel inside the house, the slot for the AC was empty. There are ductless AC units, and I suppose the AC breaker is somewhere else, but we did not know where. I communicated with the property owner via the VRBO app and requested that the AC be fixed before we returned the next day. The owner did fix this the next day. There were no paper towels or tissues, and just 1.5 rolls of toilet paper per bathroom. I did communicate about this with the property manager, via the app, asking for paper towels in particular, and received no feedback. There was one washrag in each bathroom to last for one week, along with 2 towels. We were there to be at a convention, so we spent very little time there. There were some roaches, as others have noted.
Susan H.
Stayed 6 nights in May 2024