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Hyatt Place Houston/Galleria

Photo gallery for Hyatt Place Houston/Galleria

Featured Image
Outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Hyatt Place Houston/Galleria

Hyatt Place Houston/Galleria

3 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
5252 W. Alabama, Houston, TX, 77056

Explore the area

  • Popular LocationWestheimer Rd2 min walk
  • Popular LocationRichmond Avenue9 min walk
  • Popular LocationGerald D. Hines Waterwall Park11 min walk
  • AirportHouston, TX (IAH-George Bush Intercontinental)30 min drive

Choose dates to view prices

About this area

Houston

In the business district, Hyatt Place Houston/Galleria is in an area with great shopping. NRG Park and Christ Church Cathedral are local landmarks, and some of the area's activities can be experienced at Houston Country Club and River Oaks Country Club. Looking to enjoy an event or a game while in town? See what's happening at Rice Stadium or Toyota Center.

What's nearby

  • Westheimer Rd - 2 min walk
  • Richmond Avenue - 9 min walk
  • Gerald D. Hines Waterwall Park - 11 min walk
  • Uptown Plaza - 16 min walk
  • Schlumberger Headquarters - 2 min drive

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • The Capital Grille — 4 min walk
  • Truluck's — 6 min walk
  • Kona Grill — 8 min walk
  • The Oceanaire Seafood Room — 8 min walk
  • Bistro N — 8 min walk

About this property

Hyatt Place Houston/Galleria

3-star Houston hotel in Uptown with free local shuttle
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 157 rooms provide conveniences like sofa beds and sitting areas, plus free WiFi and flat-screen TVs with cable channels. Guests will also find refrigerators, room service, and coffee makers.
Hyatt Place Houston/Galleria offers 157 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 29.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free area shuttle up to 3 mi

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Golfing
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per week
Dogs welcome
2 per room (up to 110 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 0.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Houston/Galleria Hotel Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria
Hyatt Houston Galleria Houston
Hyatt Place Houston/Galleria Hotel
Hyatt Place Houston/Galleria Houston
Hyatt Place Houston/Galleria Hotel Houston

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 434 out of 979 reviews
5 - Excellent 44%
Rating 4 - Good. 302 out of 979 reviews
4 - Good 31%
Rating 3 - Okay. 100 out of 979 reviews
3 - Okay 10%
Rating 2 - Poor. 75 out of 979 reviews
2 - Poor 8%
Rating 1 - Terrible. 68 out of 979 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The car service was unique a little expensive but overall nice and convenient, i didn't like that the room didn't have a microwave
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and rooms at the hotel are clean and modern with all the amenities, but the best thing of all is the wonderful staff, led by manager Miranda. She made us feel welcome and was so kind and helpful. The staff at the cafe was also outstanding. Hyatt Place is well-located in the Galleria and also very quiet. You are in walking distance to the Water Wall for the perfect morning walk. I highly recommend the Hyatt Place on West Alabama and will stay here again when I return to Houston! Thank you again to the fantastic staff!
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important thing in my book, when staying at a hotel is cleanliness and the Hyatt Place did not disappoint. Additionally, Nicholas at reception was extremely helpful and courteous, a great asset for the Hyatt group. The only disappointing thing was the breakfast. Worst scrambled eggs I've ever had, the baked potatoes were also very poor. Overall the hot breakfast selection was very poor.
Stayed 2 nights in Aug 2021