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Fairmont Austin

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Featured Image
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Fairmont Austin

UNESCO Sustainable Property

Fairmont Austin

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationSixth Street6 min walk
  • Popular LocationLady Bird Lake7 min walk
  • Popular LocationSouth Congress Avenue14 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)12 min drive

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About this area

Austin

Located in Austin, Fairmont Austin is connected to the convention center. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Moody Theater and Paramount Theater are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Austin Convention Center - 2 min walk
  • Rainey Street - 2 min walk
  • Sixth Street - 6 min walk
  • Lady Bird Lake - 7 min walk
  • South Congress Avenue - 14 min walk

Getting around

  • Austin Station - 6 min drive
  • Downtown Station - 6 min walk
  • Austin-Bergstrom International Airport (AUS) - 12 min drive

Restaurants

  • Garrison — 1 min walk
  • Revue — 1 min walk
  • THE BLACKHEART — 4 min walk
  • Icenhauer's — 5 min walk
  • Fleming's Steakhouse — 5 min walk

About this property

Fairmont Austin

Eco-friendly hotel connected to the convention center in Downtown Austin, walk to Austin Convention Center
This smoke-free hotel features 5 restaurants, an outdoor pool, and 2 bars/lounges. Additionally, a 24-hour fitness center, a poolside bar, and a coffee shop/café are onsite. All 1048 rooms offer thoughtful touches like espresso makers and bathrobes, as well as comforts such as pillowtop beds and premium bedding. Guests will also find WiFi, wired Internet, and digital TV.
Fairmont Austin offers 1048 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Premium digital television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 13.95)

Parking and transportation

  • Self parking on site (USD 38.97 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 24.00 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (140000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

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Pool
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Hotel
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Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 13.95 (rates may vary)
  • Self parking fee: USD 38.97 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

Property is also known as

Fairmont Austin Hotel
Fairmont Austin Hotel
Fairmont Austin Austin
Fairmont Austin Hotel Austin

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 2630 out of 3350 reviews
5 - Excellent 79%
Rating 4 - Good. 481 out of 3350 reviews
4 - Good 14%
Rating 3 - Okay. 140 out of 3350 reviews
3 - Okay 4%
Rating 2 - Poor. 60 out of 3350 reviews
2 - Poor 2%
Rating 1 - Terrible. 39 out of 3350 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excluded yet not too far from sixth street. Room needs a bit of an update, especially the carpet. Everything else including the lobby is beautiful!
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and in a great location. I loved the pool area; however many of their plants were dead and the pool deck is dangerously hot.
Stayed 5 nights in Jun 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was very nice and in the perfect location. The customer service/check in process was miserable. Check-in was supposed to start at 3:00 pm, we arrived at 5:30. We waited in line for 45 minutes just to be told that our room was not ready yet. How could this be when check-in started at 3:00pm?? We were then told we would receive a text when our room was ready and would receive $100 food/beverage credit to our room. Another 45 minutes pass, we receive the text that our room was finally ready and to go to the concierge desk to get keys. We get to the concierge desk, there is no one there. I was told I would not have to wait in the check in line AGAIN for another 45 minutes so we waited. After 30 minutes of more waiting and flagging down some hotel staff since no one seemed to care that we were standing there waiting, someone comes out to give us our keys. They should have let people know ahead of time that they were running behind on getting rooms ready. We had reservations at 7:30pm and did not make it because we did not receive our keys until 7:00pm. After that the trip went smoothly until check out, I asked for a receipt to ensure that they actually gave us the $100 credit like they said they would. The man began to read the charges to me and of course they did NOT put the credit on our room. If I had not asked about it again they would of never given it to us. I was pretty disappointed with the beginning and ending interaction with the hotel staff.
Stayed 2 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in downtown Austin. To find and near 6th street. Self parking was a disappoint costing $39 dollars a day and no free alternative. Rooms are nice. Pool is very busy. If you don’t go Dow early you may not get a lounge chair.
Stayed 6 nights in Jun 2021

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible service. Worst Fairmont I have ever stayed in and I was so disappointed. Everytime someone was going to help us or serving us they left to help someone else. We had to loop around twice to get a valet attendant. Check-in then took 45 mins with maybe 4 couples in front of us. When going to the pool you were stopped to see if you had food or drink in your bag- not to check if you were a guest. We stood in line in the heat for 25 mins for a drink at the pool. No chairs were available at the pool. Pool had murky water. The pool waiter was rude. No fresh towels when we tried to go back at night. An employee yelled at 10pm to “pools closed- get out.” Felt like I was at a high school summer camp not a resort. The lobby bar was very warm because of the glass. The cocktails were not balanced. We sat the entire time with all our old glassware on our table.
Stayed 1 night in Jun 2021