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JW Marriott Austin

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Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/Patio

Overview of JW Marriott Austin

JW Marriott Austin

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

  • Popular LocationLady Bird Lake3 min walk
  • Popular LocationSixth Street5 min walk
  • Popular LocationSouth Congress Avenue8 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)16 min drive

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About this area

Austin

Located in Austin, JW Marriott Austin is in the city center and near the airport. Moody Theater and Paramount Theater are cultural highlights, and travelers looking to shop may want to visit Sixth Street and South Congress Avenue. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Lady Bird Lake - 3 min walk
  • Frost Bank Tower - 3 min walk
  • Ann W. Richards Congress Avenue Bridge - 4 min walk
  • Sixth Street - 5 min walk
  • South Congress Avenue - 8 min walk

Getting around

  • Austin Station - 5 min drive
  • Downtown Station - 8 min walk
  • Austin-Bergstrom International Airport (AUS) - 16 min drive

Restaurants

  • OP Italian Austin — 1 min walk
  • Corner Bar & Restaurant — 1 min walk
  • Taverna — 3 min walk
  • Fleming's Steakhouse — 4 min walk
  • Sullivan's Steakhouse — 4 min walk

About this property

JW Marriott Austin

4-star Austin hotel in Downtown Austin, walk to Lady Bird Lake
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Additionally, 2 poolside bars, 3 bars/lounges, and a 24-hour health club are onsite. All 1012 rooms provide MP3 docks, 24-hour room service, and WiFi. Guests will also find LED TVs, premium bedding, and coffee makers.
JW Marriott Austin offers 1012 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LED televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Spa by JW has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period)

Parking and transportation

  • Self parking on site (USD 49.00 per day)
  • Valet parking on site (USD 54.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/café
  • 2 poolside bars and 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference center (112000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • LED TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

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Austin
Austin
Downtown Austin
Downtown Austin
Family-friendly
Family-friendly
4 star
4 star
Pool
Pool
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 49.00 per day
  • Valet parking fee: USD 54.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Austin Hotel
JW Marriott Austin
JW Marriott Austin Hotel
JW Marriott Austin Austin
JW Marriott Austin Hotel Austin

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 714 out of 980 reviews
5 - Excellent 73%
Rating 4 - Good. 182 out of 980 reviews
4 - Good 19%
Rating 3 - Okay. 38 out of 980 reviews
3 - Okay 4%
Rating 2 - Poor. 29 out of 980 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 980 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. It was centrally located downtown, in walking distance to many restaurants. It has a very popular restaurant with outdoor seating that was busy every night we were there. The rooftop pool and bar were also very nice and busy with people having a great time. The spa was incredibly relaxing and clean. All the staff we encountered were friendly and nice! Highly recommended!
Stayed 3 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Cleanliness
Proximity to Congress Ave
Stayed 3 nights in Jun 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
My room smelled like feet which was extremely disappointing. My feet began to itch. I brought Lysol spray but, 30 minutes later, the room still smelled like feet. Also, I was charged double. I noticed that the price was $185.00 per day as I was about to check out. It appears that the hotel had doubled it's rate which is not FAIR.
Stayed 2 nights in Jun 2021

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very clean hotel. Staff was very nice.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, functional, and very well located
Stayed 1 night in Jun 2021