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Super 8 by Wyndham Hull Street Midlothian / Richmond Area – Avis

2 out of 5

Avis

6,8
Note de 10 – Excellent, d’après 139 avis sur 673." "
Note de 8 – Bien, d’après 228 avis sur 673." "
Note de 6 – Acceptable, d’après 132 avis sur 673." "
Note de 4 – Médiocre, d’après 85 avis sur 673." "
Note de 2 – Terrible, d’après 89 avis sur 673." "

7,0/10

Propreté

7,2/10

Service et personnel

6,6/10

Commodités

6,6/10

État et installations de l’hébergement

7,0/10

Écoresponsabilité

Avis

8/10 – Bien

Jerry

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great price, very clean.
Séjour de 1 nuit en mai 2024
General Manager a répondu le 24 mai 2024
Dear Jerry,Thank you for choosing Super 8 by Wyndham Midlothian/Richmond Area! It's gratifying to know that our affordable rates and clean accommodations ensured you had an excellent stay with us. We'd be happy to welcome you back any time.

10/10 – Excellent

Jamilla

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Séjour de 1 nuit en mai 2024

10/10 – Excellent

christopher

Séjour de 5 nuits en avril 2024

8/10 – Bien

Barbara

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff. Great hospitality
Séjour de 3 nuits en avril 2024
General Manager a répondu le 2 mai 2024
Dear Barbara,Our team will be so happy to hear your compliments, and we at the management team are so pleased to hear our hardworking team was able to deliver the attentive hospitality our guests expect from the Wyndham name. Please feel free to let us know if there's anything we can do to make your next visit a five-star visit, and we hope to see you again soon.

10/10 – Excellent

christopher

Voyage d’affaires
Points forts : Service et personnel, état et installations de l’hébergement
Nice and quiet. Daily house keeping.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 29 avr. 2024
Dear Christopher,Thank you for choosing Super 8 by Wyndham Midlothian/Richmond Area and for taking a moment to share your five-star rating! We are delighted to hear that the tranquil atmosphere and daily housekeeping service at our property added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon.

8/10 – Bien

Anthony

Points forts : Propreté, service et personnel et commodités.
Very quiet and peaceful. Room cleaned every day. Bed was noisy and renovations done to room you can tell was not done by a professional.
Séjour de 5 nuits en avril 2024
General Manager a répondu le 23 avr. 2024
Dear Anthony,We appreciate you taking a moment to review your recent stay. It's wonderful to know you had a restful experience, and we appreciate you mentioning the high standards of cleanliness we adhere to. That said, your feedback about the bed and room appearance will be shared internally to ensure any opportunity for improvement is seized. Thank you for your review, and we hope you return soon.

8/10 – Bien

WENDY, Torrance

Points forts : Propreté
Séjour de 4 nuits en mars 2024

8/10 – Bien

Sabrina

Voyage d’affaires
Points forts : Service et personnel
Low rates. Good quality. Daily grab and go breakfast.
Séjour de 11 nuits en mars 2024
General Manager a répondu le 5 avr. 2024
Dear Sabrina,Thank you for choosing Super 8 by Wyndham Midlothian/Richmond Area and for sharing your delightful review. We are thrilled you were impressed with our nice accommodations, delicious breakfast, and overall great value. It would be a pleasure to welcome you back for another comfortable visit.

10/10 – Excellent

Olga

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great Customer Service! Always available when needed ! Very pleasant service! Will visit again when of I come back to VA !
Séjour de 3 nuits en mars 2024
General Manager a répondu le 2 avr. 2024
Dear Olga,We appreciate your recent feedback and taking the time to share your thoughts. Our staff strives to ensure our guests have a comfortable stay and are always available to help in any way. Returning faces are what we strive for! We look forward to seeing you again.

8/10 – Bien

George

Séjour de 2 nuits en mars 2024

8/10 – Bien

Shawnette

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

christopher

Séjour de 1 nuit en mars 2024

8/10 – Bien

Connie

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Pretty typical motel for a decent price, nothing to complain about
Séjour de 1 nuit en mars 2024
General Manager a répondu le 7 mars 2024
Dear Connie,All feedback is welcomed, and we are happy to see that we met your expectations. Based on your rating, it appears that we can improve even more. That said, during your next stay at Super 8 by Wyndham Midlothian/Richmond Area be sure to share with our team any ways that we can earn that final star and deliver a more enjoyable experience. Thank you for being our guest, and come back soon.

6/10 – Acceptable

Erick

Séjour de 1 nuit en février 2024

10/10 – Excellent

Akintunde

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was quiet and clean.. The breakfast was not good
Séjour de 3 nuits en février 2024
General Manager a répondu le 22 févr. 2024
Dear Akintunde,We are delighted to have earned a perfect rating for your recent stay. If there are any options you would like to see offered at breakfast, we are open to suggestions so that we can continue to meet our guests' expectations. Please join us again should your travels point you back in our direction in the future. You can count on another clean and peaceful stay.

8/10 – Bien

Johnny

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Ulanda

Voyage en famille
Points forts : Propreté
The property was nice and clean with polite employees. The whole environment was calm and fresh. Would stay anytime
Séjour de 1 nuit en février 2024
General Manager a répondu le 9 févr. 2024
Dear Ulanda,Clean, comfortable, and welcoming hospitality can always be found at Super 8 by Wyndham Midlothian/Richmond Area! Thank you so much for your positive review, and we hope to welcome you back soon for another five-star experience!

4/10 – Médiocre

Andrew

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, état et installations de l’hébergement
Average at best
Staff was nice rooms were affordable, but smelled like smoke and had a leak dripping in the middle of the hallway all weekend long.
Séjour de 2 nuits en février 2024
General Manager a répondu le 6 févr. 2024
Dear Andrew,It's good to hear that you enjoyed our friendly staff and affordable value, However, we regret that other aspects of your visit fell below your expectations, especially regarding our property and accommodations. Rest assured, our team will address them immediately and ensure we uphold our high-quality standards across the board. As your travels continue, we wish you well and hope you consider returning and giving us another chance to change your perceptions.

8/10 – Bien

Gamaliel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good place to stay
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 1 févr. 2024
Dear Gamaliel,Thank you for your review. It was such a pleasure having you as our guest, and we're pleased you had an enjoyable experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

10/10 – Excellent

Dexter

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It was great
Séjour de 1 nuit en janvier 2024
General Manager a répondu le 16 janv. 2024
Dear Dexter,Exceptional is a word we love to hear! Thank you so much for your perfect rating, and we hope you return soon.

10/10 – Excellent

Kimberly

Voyage en famille, Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was very pleased that the property/room was clean and quiet. Would recommend and stay here again
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 9 janv. 2024
Dear Kimberly,Thanks for the kind review and recommendation of Super 8 by Wyndham Midlothian/Richmond Area! We're delighted to hear that our accommodations impressed you, and we'd love to welcome you back anytime.

10/10 – Excellent

Ramiro

Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Timothy

Séjour de 2 nuits en décembre 2023

8/10 – Bien

LEAH

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
excellent srat
Séjour de 2 nuits en décembre 2023
General Manager a répondu le 12 déc. 2023
Dear Leah,It was a pleasure to welcome you to Super 8 by Wyndham Midlothian/Richmond Area! Your compliments humble us, and we will surely share them with our staff. Thank you for choosing our hotel, and we hope to welcome you back again soon!

4/10 – Médiocre

roscoe

Voyage en famille avec de jeunes enfants
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
It was conveniently located .
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 28 nov. 2023
Dear Roscoe,Thank you for choosing to stay with us during your recent trip. While we're glad our location was convenient for your needs, we're disappointed to earn such a poor rating. We would love to read more about where you felt we could improve. Your feedback would be appreciated, and we wish you safe travels ahead.

10/10 – Excellent

Irene

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Check in was easy, our room was spacious, and it was convenient to access. I would recommend it to others.
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 22 nov. 2023
Dear Irene,Thank you for your excellent review of Super 8 by Wyndham Midlothian/Richmond Area. We're thrilled to hear that your check-in was smooth and you enjoyed the spaciousness and convenience of your room. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

8/10 – Bien

Dennis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Very nice
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 21 nov. 2023
Dear Dennis,It was a pleasure hosting you while you were in the area. We're glad you enjoyed your visit, and we look forward to seeing you again should you be back in the area.

10/10 – Excellent

Aiko

Séjour de 3 nuits en octobre 2023

10/10 – Excellent

Neal

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast, climate control and lobby were excellent.
Séjour de 1 nuit en novembre 2023
General Manager a répondu le 17 nov. 2023
Dear Neal,From our tasty breakfast to our climate-controlled accommodations, we're thrilled you enjoyed everything about your visit. Thank you so much for the perfect rating, and we hope to see you again soon.

10/10 – Excellent

Tamara

Séjour de 1 nuit en novembre 2023

6/10 – Acceptable

Jeannie

Voyage d’affaires
Points faibles : Propreté
Dirty bed sheets
I took a picture of bedsheets before I got in. They did. Pt appear to be clean. Second day I was there, they were changed. This appeared to be blood droppings that were never washed.washed blood shows brownish
Séjour de 2 nuits en octobre 2023
General Manager a répondu le 6 nov. 2023
Dear Jeannie,We appreciate that you took the time to share your experience; however, we do find it very concerning. Providing spotless accommodations is our top priority, so you can rest assured that we will be reviewing your feedback with our housekeeping team to ensure that we are meeting our own high standards. Thank you for reaching out. We hope to have another opportunity to welcome you back and impress you with the stay you expected.

10/10 – Excellent

Richard

Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Michelle

Voyage en famille
Points forts : Propreté
Points faibles : Service et personnel, commodités
Rooms were clean and appeared newly painted. Our room was spacious. Location was convenient but not fancy. Price was good. However, they advertise as pet friendly and they are NOT! As of 1/2023 they are service animals only. They advertise on line as pet friendly, they have a pets welcome sign at the front door, but service animals only sign at front desk.
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 25 oct. 2023
Dear Michelle,We always appreciate hearing from our guests. It's great to know that our clean, spacious rooms and convenient location added to your experience. However, we apologize for any confusion about our pet policy. We'll look into this further, and we hope to see you again should you be back in the area.

4/10 – Médiocre

Leonard J

Points faibles : État et installations de l’hébergement
ours room the lights were all broken, toilet didn't work correct, the shower head and hand hold spray were falling off the shower wall The TV reception was bad .the breakfast was pathetic. I would never stay there again .
Séjour de 5 nuits en octobre 2023
General Manager a répondu le 20 oct. 2023
Dear Leonard,Thanks for your feedback. We're disappointed that we fell short of your expectations. We will look into these issues to ensure better guest satisfaction going forward. Your comments are invaluable for our commitment to improvement. We hope to provide you with a more satisfactory stay on a future visit.

8/10 – Bien

Cassandra

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Only negative thing was the bed itself. It was definitely an old mattress and was worn down in some spots and hard and lumpy with springs digging into you but tolerable. Besides that the room was clean and neat.
Séjour de 2 nuits en octobre 2023
General Manager a répondu le 20 oct. 2023
Dear Cassandra, Thanks for taking the time to share your review of Super 8 by Wyndham Midlothian/Richmond Area. It's great to know you found the room clean and neat, but we're disappointed that the mattress didn't meet your expectations. We're committed to guest comfort and will look into updating. Your input is greatly appreciated, and we hope you'll consider staying with us in the future.

10/10 – Excellent

Julie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great Stay
Easy check in. Roomy space and clean. Everyone was nice. Would definitely stay here again!
Séjour de 1 nuit en octobre 2023
General Manager a répondu le 18 oct. 2023
Dear Julie,Thank you! There's nothing that makes us happier than knowing you were so impressed with our wonderful service and comfortable accommodations that you'd join us again on future trips to the area. We hope to have the pleasure of welcoming you back to Super 8 by Wyndham Midlothian/Richmond Area again soon.

8/10 – Bien

Pamela

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property was very clean & quiet. The staff was very nice.I would stay there again.
Séjour de 2 nuits en septembre 2023
General Manager a répondu le 5 oct. 2023
Dear Pamela,It's wonderful that our clean, quiet rooms and friendly staff were the highlights of your stay! Our team at Super 8 by Wyndham Midlothian/Richmond Area loves hosting returning guests, so please come back and see us soon!

6/10 – Acceptable

Lynne

Voyage en famille
Points forts : Propreté, service et personnel
Our stay was ok. Just needed a place to meet up with our son to give him his dogs back. It met our needs in that capacity. I was taken aback when they said they didn’t allow dogs but the website said they were pet friendly. They did allow us to keep the dogs there but won’t in the future. Rooms are ok, bed not all that comfortable but ok, bathroom was clean. Friendly people at the desk even though they didn’t want the dogs there, but did allow them.
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 3 oct. 2023
Dear Lynne,Thank you for sharing your feedback about your recent stay with us. We apologize for any confusion regarding the pet policy and will work to clarify our communication. We're glad to hear that the rooms were acceptable and that you found the staff friendly and accommodating. If you have any future travel needs in the area, we hope you'll consider staying with us again, and we'll strive to improve your experience. Safe travels!

6/10 – Acceptable

Nadelch

Points faibles : Service et personnel
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

eric

Points forts : Service et personnel
Points faibles : Propreté, confort de la chambre
Séjour de 3 nuits en septembre 2023

10/10 – Excellent

Jerry

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Service was excellent and the room was nice and clean really nice place to stay at.
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 26 sept. 2023
Dear Jerry,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Super 8 by Wyndham Midlothian/Richmond Area!

10/10 – Excellent

Wendy

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Comfortable and clean
My husband and I drove up from Virginia Beach for a concert. The lobby of this hotel was beautiful! When we checked in it was quick and easy and the desk clerk was friendly! The room was very roomy with 2 queen beds. The beds were so comfortable and the pillows were good quality, not the usual flat used hotel pillows! I was so happy with my experience that if I am ever in the area again, I would definitely stay here!
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 15 sept. 2023
Dear Wendy,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We work hard to meet expectations like yours, and we’re happy to hear our comfortable accommodations and hospitable team hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 – Excellent

Charles

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Looks old, but very nice place
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 10 sept. 2023
Dear Charles, It was such a pleasure having you as our guest! Thank you for your review and for giving us a perfect rating. We hope to welcome you back again soon!

4/10 – Médiocre

Erin

Voyage en famille, Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room was super hot upon arrival. Front desk staff got the job done but didn’t seem to want to be there. Rain water was leaking through the window. There was no tv and the WiFi didn’t work.
Séjour de 1 nuit en septembre 2023
General Manager a répondu le 10 sept. 2023
Dear Erin,Thank you for expressing your concerns to us. We sincerely apologize for service and accommodations that weren't up to our usual high standards. Your feedback will enable us to address the issues you mentioned. We appreciate your input and hope for an opportunity to make your next visit a better one.

8/10 – Bien

Kimberly

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Betzaida

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
We spent a few days here in Va, what I loved about the Motel was the entrance in the lobby’s decorative tile center flooring, the beautiful balcony going up towards the second floor, and even though the bathroom sink had a few cracks in it, and we had a problem with the toilet not flushing right the first day we got there the room, and bathroom were clean, the bed was very comfortable, and the Motel was pretty quite during our stay, the front desk staff were very nice, and the cleaning staff helped with our little problem with the toilet, and after that nice dent it worked fine, and they were very nice during our stay there, the breakfast was ok, and we loved the area, we had all the restaurants, and shops so close to were we were staying, that’s what I liked the most during our stay, thank you Super 8, I would definitely stay here next time we visit Virginia👍
Séjour de 4 nuits en août 2023
General Manager a répondu le 30 août 2023
Dear Betzaida,Thank you for sharing your experience at Super 8 by Wyndham Midlothian/Richmond Area! It's great to hear that you had an enjoyable overall stay. It pleases us to know that our team was accommodating and your room was clean and comfortable. We appreciate your feedback and look forward to welcoming you back on your next visit to Virginia!

8/10 – Bien

gail

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

8/10 – Bien

Karen

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en août 2023