Poneloya Vacation Packages

The room is very clean. And the staff are very kind and helpful.

The place is nice with the beach and swimming pool. Their bathrooms are terrible on the resort. Also the cleanness of the rooms are okayeesh. But the bathroom looks really old and needs more work. Also the house keepers are very protective and slow on replying for extra towels or toilet papers. The rooms has a lot of insects entering due to cracks through the doors and window. This place needs a lot of fixing in order to maintain tourists coming from out of the country. Because it seems like the locals are the only ones keeping them up float. The only great plus I can give them is their swimming pool and beach. But staying there I wouldn’t recommend it just because of how the rooms are pourly maintained. Also the dinner is great but it seems they reuse some of the food from lunch.

The hotel is colonial style. Close to the center, but quiet and private. Staff is very attentive and accommodating. Clean.a nice courtyard. Room a little dark. But overall, they do their best.

Honestly I would of rated 5 stars but front desk guy in the morning was rude and unfriendly. Don’t know why he works in hospitality if his not friendly at all.

Clean room, beautiful Cabana, Staff very helpful and specially the Rest. servers.