Poneloya Vacation Packages

The room is very clean. And the staff are very kind and helpful.

Fantastic Eco Lodge with excellent food, many options for activities, and top of the line service. Highly recommend, especially for couples and romantic getaways.

Honestly I would of rated 5 stars but front desk guy in the morning was rude and unfriendly. Don’t know why he works in hospitality if his not friendly at all.

I am giving three stars because I expected more from the presidential room we paid for. While the staff were welcoming and helpful, the hotel itself left much to be desired. A major issue was the lack of hot water for showers, which is unacceptable considering the price of the presidential suite. Additionally, there were very few amenities included for example, the boat ride was not part of the package, which was disappointing. On the positive side, the food was excellent, and the views were truly spectacular. Overall, it was a decent experience, but I do not plan to return.

A magical place! The rooms are large with comfortable beds and beautiful linens. The meals at the restaurant were amazing. Beautiful pools and comfortable loungers. Great staff!