[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Villas B'alam Ya Lakefront villas with kitchens and balconies ![Family Room](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/1b5bef62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/c18802d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | Living room](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/fc87ac17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms | View from room](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/19c6bac3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | View from room](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/9e6eb081.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies At Villas B'alam Ya, you can look forward to a grocery/convenience store, a terrace, and a garden. This villa is a great place to bask in the sun with kayaking and rowing. Treat yourself to a massage or other spa services. Free in-room WiFi and dry cleaning/laundry services are available to all guests. 9.4 Exceptional ## Popular amenities - Room service - Housekeeping - Laundry - Kitchen - Barbecue grill - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=9315420&PinnedHotelID=9315420&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/8e5f9d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Balcony Yard Separate dining area Individually furnished Individually decorated Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Apartment, 2 Bedrooms](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/df291cea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Balcony Yard Separate dining area Individually furnished Individually decorated Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 430 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Family Room | Living room](https://images.trvl-media.com/lodging/10000000/9320000/9315500/9315420/74979b0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Yard Separate dining area Individually furnished Individually decorated Free cribs/infant beds Kitchen Full-sized refrigerator/freezer - 430 sq ft - Sleeps 4 - 1 King Bed OR 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Villas-Balam-Ya.h9315420.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPanajachel-Hotels-Villas-Balam-Ya.h9315420.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.72875%2C-91.14187&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JpWHmRboE5euNZhp74qMh_Nmmkg=) Km. 4 Carretera s Sta. Catarina Palopó, Santa Catarina Palopó, Panajachel, Solola, 3001 #### What's nearby - Lake Atitlán - 1 min walk - 0.0 km - Casa Cakchiquel Arts Center - 4 min drive - 2.5 km - La Galeria - 4 min drive - 2.5 km - Panajachel Municipal Market - 4 min drive - 2.9 km - Church of Saint Francis - 4 min drive - 2.9 km #### Getting around - Quetzaltenango (AAZ-Los Altos) - 122 min drive #### Restaurants - ‪Crossroads Caffee - ‬5 min drive - ‪Atlantis - ‬4 min drive - ‪Restaurante El Atitlan - ‬5 min drive - ‪Taqueria Orale - ‬5 min drive - ‪Restaurante El Cayuco - ‬5 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Villas B'alam Ya Lakefront villas with kitchens and balconies This villa features concierge services, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a convenience store, and a garden are onsite. All 4 individually decorated villas feature free WiFi and private yards. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers. Villas B'alam Ya offers 4 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is offered daily and in-room massages can be requested. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/31000000/30570000/30569300/30569255/d74983b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jenna's River Bed & Breakfast Panajachel - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 273 reviews CA $126 CA $153 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=30569255&PinnedHotelID=30569255&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/3000000/2600000/2594900/2594806/f9e92aec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regis Hotel & Spa Panajachel - Spa - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 651 reviews CA $88 CA $115 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=2594806&PinnedHotelID=2594806&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/4000000/3850000/3847700/3847695/00095456.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Posada de Don Rodrigo Panajachel Panajachel - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 425 reviews CA $230 CA $283 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3847695&PinnedHotelID=3847695&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 6:00 PM, sun loungers](https://images.trvl-media.com/lodging/16000000/15650000/15644600/15644513/8df2dc52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Palopó - Relais & Chateaux Santa Catarina Palopo - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 203 reviews CA $284 CA $375 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=15644513&PinnedHotelID=15644513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11930000/11927500/11927414/07c2397b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tzam Poc Resort Santa Catarina Palopo - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 51 reviews CA $201 CA $245 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=11927414&PinnedHotelID=11927414&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Room | Living area](https://images.trvl-media.com/lodging/7000000/6020000/6014000/6013980/e2e7c3c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atitlan Oasis Eco Hotel and Spa Kaalpul San Antonio Palopo - Breakfast included - Spa - Pet-friendly - Restaurant 8.8 Excellent 72 reviews CA $183 CA $223 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6013980&PinnedHotelID=6013980&HadPinnedHotel=true®ionId=-1&adults=2) ![Economy Double Room, 1 Double Bed, Private Bathroom](https://images.trvl-media.com/lodging/17000000/16060000/16051600/16051529/67d8b6a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Cafe La Casa del Mundo Santa Cruz La Laguna - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 248 reviews CA $89 CA $109 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=16051529&PinnedHotelID=16051529&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/200000/198000/197985/f525cec0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Porta Hotel del Lago Panajachel - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 1,003 reviews CA $166 CA $213 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=197985&PinnedHotelID=197985&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6620000/6611300/6611297/3d3918eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Atitlán Panajachel - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 686 reviews CA $323 CA $408 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=6611297&PinnedHotelID=6611297&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/102000000/101930000/101920600/101920600/w6034h4027x0y0-af537c51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kula Maya Boutique Hotel & Spa San Marcos La Laguna - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 100 reviews CA $277 CA $338 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=101920600&PinnedHotelID=101920600&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - In-room massages ### Internet - Available in the villa: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Family friendly - Free crib ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave - Stovetop ### Dining - Free stocked minibar - Room service ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Living spaces - Living room - Separate dining area ### Entertainment - 32-inch TV with cable channels ### Outdoor areas - Balcony - Barbecue grill - Garden - Terrace - Yard ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair-accessible parking - Designated smoking areas (fines apply) ### Services and conveniences - Concierge services - Grocery/convenience store - Housekeeping (daily) - Limited-hour front desk - Porter/bellhop - Safe - Tour and ticket assistance ### Location highlights - On a lake ### Things to do - Boat tours - Kayaking - Rowing/canoeing - Yoga classes - Ecotours nearby - Parasailing nearby - Water skiing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units - Garden - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Villas B'alam Ya Villa Panajachel Villas B'alam Ya Villa Villas B'alam Ya Panajachel Villas B'alam Ya Villas B'alam Ya Villa Villas B'alam Ya Panajachel Villas B'alam Ya Villa Panajachel ## Frequently asked questions ### Is Villas B'alam Ya pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Villas B'alam Ya? > Self parking is free at this property. ### What time is check-in at Villas B'alam Ya? > Check-in start time: 3 PM; Check-in end time: 10 PM. ### What time is check-out at Villas B'alam Ya? > Check-out is at noon. ### Does Villas B'alam Ya provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Villas B'alam Ya located? > Situated in Panajachel, this beach villa is within 1 mi (2 km) of Pintando Santa Catarina Palopó and Lake Atitlán. La Galeria and Casa Cakchiquel Arts Center are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Villas B'alam Ya Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 41 8 - Good 6 6 - Okay 4 4 - Poor 1 2 - Terrible 0 ### 9.6/10 Cleanliness ### 9.0/10 Staff & service ### 9.6/10 Amenities ### 9.4/10 Property conditions & facilities ### 10/10 Excellent #### Blanca Sep 16, 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Hermoso ##### Blanca Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Yann Aug 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Une superbe vue pour un calme parfait Une vue fantastique sur le lac. Accès direct par un ponton. De grandes chambres, parfait. Attention aucun service de restauration disponible sur le site, il faut passer commande et un livreur vous apporte les plats commandés. Pour le petit déjeuner il est préparé et livre le matin à l’heure que vous désirez. ##### Yann Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller May 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect in every way. The view and accommodations were beyond expectation. I stayed in the Villa Jade and Bambu. Highly recommend either. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Vivian Apr 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### EXCELENTE excelente... de lo mejor ##### Vivian Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 30, 2019 Liked: Cleanliness, property conditions & facilities Nisa and Rosa went way out of there way to make us feel comfortable. Rosa comes to your room to make a beautiful breakfast for you while you enjoy your lake view. The property is pristine and all the villas are unique but share a spectacular view. ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### stefano, Italia Mar 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredibile Balam ya è un posto incredibile, tutte le ville hanno una vista spettacolare sul lago e dei vulcani, la accoglienza è delle migliori, ottimo servizio, disponibilità eccezionale di Niza e di tutto lo staff. La colazione ottima ci è stata servita nella villa in terrazza da Rosa, all'ora scelta da noi. La villa davvero stupenda. Ottima attenzione al cliente e varia disponibilità di orari e prezzi per tour organizzati nel lago e dintorni. È stato un dispiacere andare via. Assolutamente da ripetere! ##### stefano Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Feb 24, 2019 Liked: Staff & service Service provided by the General Manager was excellent. But, there were numerous areas for improvement at the property. Only those that are able to climb and descend dozens of stairs will be able to access the property and this is not previously disclosed. Issues such as clogged shower drains, broken cork screw, broken binoculars, warped door, no blackout curtains, etc., should not occur at a property of this level. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jade is a beautiful cottage style comfy place to stay enjoying a beautiful view laying at the bed or while cooking and having breakfast or simply sipping a good coffee. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Feb 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The perfect place to stay Beautiful rooms and grounds with amazing indoor/outdoor living. Location was perfect in that it was close to Panajachel but private and quiet. We walked into town once but then ended up mostly taking tuc tucs (which were cheap) as the road was fairly busy and took about 20-30 minutes. Nisa was a wonderful host and arranged everything for us in a very timely manner (rides to town, massages, kayak, food delivery). The rest of the staff was wonderful too and happy to help us with anything we needed. This was the last 3 nights of a 10 day trip and it was the perfect place to end the stay as we could not have been happier. ##### Verified traveller Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Feb 1, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location : Natural setting We found peace and tranquility View Staff Hostess : Nisa ##### Verified traveller Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Jose Dec 24, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful experience, very peaceful and stunning view ##### Jose Stayed 2 nights in Dec 2018 ### 4/10 Poor #### Verified traveller Dec 3, 2018 Disliked: Staff & service Overall our stay at the Villas B’alam Ya was disappointing for the following reasons: The reception office was closed when we checked in. We had to try multiple phone numbers to get in touch with somebody to finally check us in. Upon checking in we were told that the previous occupant had messed up the key but it should still work. It did not work and in fact broke in half. We asked to have the key fixed and returned to us and it never was. We were unable to lock our villa for the entirety of our stay, which was extremely uncomfortable for two women traveling alone. The villas are super understaffed- the property manager is very sweet, but she does everything from reception to guest services and is not always around. Any time we wanted anything we had to ask for it via phone or text message and then wait for a response, which was usually answered late or not at all. When we wanted to leave the villas we needed to order transportation and hope that our request was received. Overall the place was a little run down- linens were stained and musty, windows and doors did not fully meet walls. This was really more of a family camp-like place than a resort. The price we paid for our stay here was double what we paid for a beautiful hotel in Antigua with far better conditions, ammenities and services. I would only recommend staying here for large groups with their own transportation and only if they were able to get a much better price than we paid ($160 per night for a queen bed) ##### Verified traveller Stayed 3 nights in Nov 2018 ### 10/10 Excellent #### Julissa Sep 12, 2018 #### Luxurious Amazing property and view! ##### Julissa Stayed 1 night in Sep 2018 ### 6/10 Okay #### Verified traveller Aug 12, 2018 Liked: Cleanliness, room comfort Disliked: Staff & service The property itself is absolutely precious. It is right on the water, the villas are great, its very private... exactly what we were looking for. The management, however, was not great, which greatly effects the property itself as well. There are major updates that need to be made, there is never anyone in the reception, and it was nearly impossible to communicate with the hotel before arriving. Once we were there, communication was a little bit better, however, they were still absent. There was no check in where they gave us the information about the property, took our credit card info, etc... we were just shown to our room and left to figure it out. we had to ask other guests about how the property worked. Because they never took our cc info, after leaving we received a text asked for our cc number so they could charge us... As I said, overall, the place is precious, but they need new management and to update. ##### Verified traveller Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### Ivone, Belo Horizonte. Minas Gerais Brasil Jul 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Casa muito gostosa, vista maravilhosa Tomar café da manhã vendo o lago é um privilégio. Para quem quer ficar isolado e tranquilo o hotel é maravilhoso. ##### Ivone Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Jeremiah, Dallas, Texas May 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful place with great views and service! Located just outside of bustling Panajachel, these villas provide a peaceful and relaxing respite. We were greeted upon arrival by a porter who took our bags to the villa. Shortly after we were settled in, the property manager stopped by to orient us, provide her contact information, and offer assistance with anything we needed. Throughout our stay, the service was impeccable. Whether it was Nisa calling for food or a tuk tuk, Rosa serving us breakfast, or Victor helping us start up the barbecue, each member of the staff took great care of us in his or her unique and considered way. In addition to amazing views and plenty of amenities, our villa had everything we needed. There was even a "minibar", which offered food and beverages for purchase in a pinch. One pro tip: if you ask ahead of time, the staff will have groceries delivered to your villa, which will save you a trip into town. With that said, being chauffeured around the bumpy, busy streets of Panajachel to pick up groceries was an endlessly fun and memorable experience that I'd highly recommend. If you want to be well taken care of in a peaceful, relatively remote location with great views and the comforts of home, this is the place for you. ##### Jeremiah Stayed 3 nights in May 2018 ### 10/10 Excellent #### Verified traveller May 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great view It is a lovely property with a fantastic view I don’t have any complaints as such but I will say this ( if you want an honest opinion ) please get screen doors to the deck so we can leave the door open without letting the bugs in or the squirrels ##### Verified traveller Stayed 2 nights in May 2018 ### 10/10 Excellent #### Ronald, Guatemala Jan 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelent Hotel with amazing views!! If you want to stay with the whole family in Lake Atitlan this is the place!!! Nice staf, beautifuly decorated room. Completely stocked. Just you need to know there is no restaurant on premises but there is s full kitchen, so bring your food and you are done! ##### Ronald Stayed 1 night in Jan 2018 ### 10/10 Excellent #### michael Dec 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible!!! Amazing place. Kisa , the manager takes care of everything. Great location. 5 min Tuk Tuk to town. Water taxis pick you up at the hotels dock. No reason to be in busy town. ##### michael Stayed 2 nights in Dec 2017 ### 10/10 Excellent #### Isabel Dec 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Nice and quite experience. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1575-pd3a7d250-de8f-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s821-p940fd820-de91-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s92-p33a6d2b0-de8f-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Isabel Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Azucena Nov 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Las mejores vistas y tranquilad Excelente el servicio, lugar muy comodo y acogedor, tranquilad al 100 % se puede disfrutar de unas vistas increíbles, 100 recomendado. ##### Azucena ### 10/10 Excellent #### Verified traveller Nov 15, 2017 Liked: Cleanliness, staff & service, property conditions & facilities Fantastic views! Located in the side of a hill the hotel is hard to access by car. But the staff make you feel very welcome ##### Verified traveller Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### Oudry Oct 30, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Oudry Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Verified traveller Oct 3, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect view, Very luxurious villa.thr view of the lake was spectacular . They All amenities , microwave , stove , toaster . Refriidgerator. Can I’m real handy with a 1 and a half year old. ##### Verified traveller Stayed 1 night in Oct 2017 ### 10/10 Excellent #### Yady, S.M. Guatemala, Jun 26, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un relax brutal Excelente estadia, privacidad para compartir en familia, buena vista, habitacion anclada en la ladera de la rivera del lago. Diversion en cayak. ##### Yady Stayed 1 night in Jun 2017 ## Expedia's Latest Trends ### Hotels > [Four Seasons Resort Whistler](https://www.expedia.ca/Whistler-Hotels-Four-Seasons-Resort-Whistler.h1029834.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Porta Hotel Antigua](https://www.expedia.ca/Antigua-Guatemala-Hotels-Porta-Hotel-Antigua.h5545.Hotel-Information) > > [Caesars Windsor](https://www.expedia.ca/Windsor-Hotels-Caesars-Windsor.h2232457.Hotel-Information) > > [Sababa resort](https://www.expedia.ca/Guatemala-City-Hotels-Sababa-Resort.h45467515.Hotel-Information) > > [Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels.d178288.Travel-Guide-Hotels) > > [AccorHotels Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Accor-Hotels.0-0-d178314--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Hotels in 7th Arrondissement](https://www.expedia.ca/7th-Arrondissement-Paris-Hotels.0-n6187874-0.Travel-Guide-Filter-Hotels) > > [Zoetry Marigot Bay - All Inclusive](https://www.expedia.ca/Marigot-Bay-Hotels-Marigot-Bay-Resort-And-Marina.h1355200.Hotel-Information) > > [The Castle at Swan Lake](https://www.expedia.ca/Vernon-Hotels-The-Castle-At-Swan-Lake.h10616055.Hotel-Information) > > [Similkameen Wild Resort & Winery](https://www.expedia.ca/Keremeos-Hotels-Similkameen-Wild-Resort-Winery.h16325152.Hotel-Information) > > [Oceana Resort & Conventions - All Inclusive](https://www.expedia.ca/Puerto-San-Jose-Hotels-Oceana-Resort-Conventions.h45740165.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Zoetry Casa del Mar Los Cabos - All Inclusive](https://www.expedia.ca/Los-Cabos-Hotels-Casa-Del-Mar-Boutique-Resort-Spa.h11803507.Hotel-Information) > > [70 Park Avenue](https://www.expedia.ca/New-York-Hotels-70-Park-Avenue.h18752.Hotel-Information) > > [Ocean Beach Club Hotel](https://www.expedia.ca/Fort-Lauderdale-Hotels-Ocean-Beach-Club-Hotel.h15041616.Hotel-Information) > > [The Grand Winnipeg Airport Hotel by Lakeview](https://www.expedia.ca/Winnipeg-Hotels-The-Grand-Winnipeg-Airport-Hotel-By-Lakeview.h7719845.Hotel-Information) > > [Cabin Rentals Laurentians](https://www.expedia.ca/Laurentians-Cabins.d6356545-aaCabins.Travel-Guide-Accommodation) > > [Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Sirenis-Punta-Cana-Resort-Aquagames-All-Inclusive.h1691881.Hotel-Information) > > [Hotels in Victoria](https://www.expedia.ca/Victoria-Hotels.d4138.Travel-Guide-Hotels) > > [Anaheim Majestic Garden Hotel](https://www.expedia.ca/Anaheim-Hotels-Anaheim-Majestic-Garden-Hotel.h24131.Hotel-Information) ### Flights > [Flights from Montreal (YUL) to Cancun (CUN)](https://www.expedia.ca/lp/flights/yul/cun/montreal-to-cancun) > > [Flights from Ho Chi Minh City (SGN) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/sgn/yyz/ho-chi-minh-city-to-toronto) > > [Flights from Entebbe (EBB) to Zanzibar Town (ZNZ)](https://www.expedia.ca/lp/flights/ebb/znz/entebbe-to-zanzibar) > > [Flights from Regina (YQR) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/yqr/sfo/regina-to-san-francisco) ### Packages > [Iceland Vacations](https://www.expedia.ca/Iceland.d79.Destination-Travel-Guides) > > [romantic vacations](https://www.expedia.ca/lp/theme-vacations/romantic-vacations) > > [Glass Beach](https://www.expedia.ca/Glass-Beach-Fort-Bragg.d6240504.Vacation-Attraction) ### General > [Visit Newfoundland](https://www.expedia.ca/Newfoundland.dx6057674)