Country Houses Palmer Lake CA $58

"Nice"

"Staff was absolutely amazing!! We had a very frustrating situation with another booking with another hotel and it was late and I vented my situation to the front staff. She was very supportive, listened to my concerns and helped calmed me down. I truly appreciated it. It turned out to be a better night just having someone to vent to. "

"I have stayed here several times over the past two years. Always had an exceptional experience until this time. I went to check in at 1 and told them I didn't care if my room was ready. I just wanted to swim in the pool. I have done this same routine every time. The desk clerk was very snotty. "Check-in isn't until 4. We have an early check-in fee." I apologized and told her that her I wasn't aware of the new policy. "You need to come back at four!" I came back at 430 and had six people in line ahead of me, with only one desk clerk. Took me 25 minutes to check in! Yesterday morning, at 9 am, (checkout is at 11) Housekeeping knocked on my door. The woman barely spoke English and asked, "You leave when?" I understand people want to plan, but that isn't the right way to handle either situation! A little politeness goes a long way. After that experience, I am reconsidering my next planned stay there. Politeness would have gone a long way. "

"The staff were very friendly and accommodating. If we had an issue with something, it was taken care of right away. The food was fresh as well. We loved the kitchen set-up in our own hotel room, especially the refrigerator."

"I personally loved this place for my kiddo! There was lots to do. I do think some things may have been over priced but it was overall a great experience . They literally had the best candy ever !!"

"Amazing front desk help! Breakfast and happy hour is the best"

"Really enjoyed our stay. Staff was nice and helpful. Property was maintained well and clean. Views were amazing!!"

"Clean room. Needs some maintenance. Shower doors dont (slide) work. Hvac noise Make parking spots wider, obviously people don't know how to park."

"Great scenery of downtown Colorado Springs "