Find hotels near Onumaike Pond, Yamanouchi from CA $146

"The staff were very sweet and patient, and worked really hard to meet every needs of their customers. They even gifted us homemade blueberry jam and stickers when we checked out! ✨"

"Great stay , great customer service "

"Professional staff, clean facilities and rooms. Clean bath ! Good option for buffet. Very accommodating to foreign travelers. "

"I have had a fun trip."

"Fabulous staff. Wonderful all inclusive meal plan. The hotel was a close walk to lifts that allow easy access to slopes."

"I was surprised why this hotel does not have cuurent reviews and then I found that the majority of customers are local. Only one Chinese staff, Kon, can communicate in English but every staff is very nice and attentive once you figure out the rules. Public onsen fa ility is standard and efficient. Spacious toom must be at least 300 sq.ft. for 2 of us. Hot Water and temperature are centrally controlled. But if you are after hours you should go to public bath to take a shower. Laundry is inside...

"This hotel was in the perfect spot for us. We had an authentic Japanese style room, with Pvt bathroom. The staff at this hotel were incredibly kind and accommodating to our needs from baggage storage, to help with sending our luggage on to our next destination. To allowing us use of the public onsen after check out. "

"I liked how traditional and authentic it is. We stayed in jan26 and the staff are amazing Totally recommend "

"We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. "

"Friendly helpful staff, close to ski chair lifts, clean"

"Amazing experience in a beautiful location. Fantastic staff and a 5 star dining experience. "

"Nice room and onsen. Excellent staff. Enjoyed the food and photography exhibit."

"We had a wonderful stay at this ryokan. The staff were amazing and treated us very special. We also enjoyed a fantastic multi course dinner and a full breakfast while we were there… both excellent "

"Clean room, friendly staff"

"Staff was very kind, even with the language barrier, were more than helpful. Rooms were well equipped with extra blankets and mattresses. The hotel bus drove us to the Monkey park and to the train station upon checkout. Onsen was very hot and clean. Would love to come back! "

"Great stay with very friendly staff, the offer free transport to the monkey park and the onsen are great."

"Amenities, food and staff are amazing"

"If you come to tokyo for your vacation, you should consider check out this onsen.they have a free shuttle bus from shinjuku every day its about 4-5hrs rides, not to mention they have a very special onsen water.... "

"We had such an amazing experience here. Great place in this charming village of Japan. We’ll definitely come back. "

"Amazing staff, amazing food, and amazing rooms. Would recommend. "