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"Great staff great property "

"It was not my first time at Citizen M For me it’s the Best hotel in South Beach Many hotels here have changed owners Nothing compares to Citizen M Friendly helpful staff There is no other hotel in South Beach like Citizen M it’s a jewel "

"Great"

"Great bar staff, food was good. Nice clean rooms. Place smelled nice."

"Was a great experience "

"Stunning views of the bay from the bedroom, beautiful foyer, great breakfast options in a beautiful large restaurant, ability to top up our water bottles with a filtered fountain tap in Reception. Overall top quality hotel near to numerous restaurants and trendy bars on the water front."

"At check in, I was offered an upgrade to a room with a balcony and it was fabulous! Marvelous view of downtown Miami with sunset. We really enjoyed the pool and having a mimosa at the outside bar. Breakfast right on the bayside was charming. And the Baia SPA not to be missed! I treated myself to a massage and it was superb!!"

"Good "

"Beautiful clean hotel. However, I got charged for a restaurant bill, Sugar, that my husband n I did not even go to. I suggest asking the guest for their room key to verify they r a guest in the hotel. Giving the hotel room # is not enough. We ate breakfast at Quinto n we were asked for our room number. Anyone listening can use this same room number."