2/10 Terrible
Erin C.
Jul 6, 2023
Liked: Communication
Disliked: Cleanliness, check-in, listing accuracy
Would never stay again
Arrived at 5pm check in (latest known check in ever) and the code given did not work. Had asked for a 3pm check in and was declined. Mosquitoes carried us away as we waited for check in correction. Was given “emergency check in” code and used that during stay. Smelled something as we sat on couch and saw huge hairball and other yuck on floor next to couch. Messaged property manager who said they must have forgotten to vacuum there. Couches smelled like gym locker rooms. Pillows on beds smelled disgusting! Tried to find another rental but would not allow us to book until following day. Property manager said she would consult owner about partial refund. Secured another rental for following 2 days. That evening, adjoining unit had guests arrive. At 10pm, dogs were barking and running up and down driveway. Units had been advertised as no pets and respected quiet hours. My husband had to go out and say something to them. The noise did not stop. Messaged Abbey, property manager, in the am, describing everything. Took our money and never responded. DO NOT STAY
Erin C.
Stayed 2 nights in Jul 2023