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Overview of The Ritz-Carlton, New Orleans

Photo gallery

Egyptian cotton sheets, premium bedding, in-room safe, desk
Indoor pool
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

The Ritz-Carlton, New Orleans

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBasin St. Station Visitor Information Cultural Center10 min walk
    Popular LocationHarrah's New Orleans Casino10 min walk
    Popular LocationJean Lafitte National Historical Park and Preserve Visitor Center11 min walk
    AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Executive Suite, 1 King Bed with Sofa bed (Club Lounge Access)

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed (Club Lounge Access)
  • Executive Suite, 1 King Bed with Sofa bed

    3.8/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsExecutive Suite, 1 King Bed with Sofa bed
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Suite, 1 King Bed (Maison Orleans, Club Level)

    Room amenities

    • 900 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed (Maison Orleans, Club Level)
  • Studio Suite, Multiple Beds (1 Bedroom Smaller Suite)

    Room amenities

    • 650 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsStudio Suite, Multiple Beds (1 Bedroom Smaller Suite)
  • Presidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)

    Room amenities

    • 2800 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom (Ritz-Carlton, Club Level)
  • Suite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)

    Room amenities

    • 815 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed (Vieux Carre, 1 Bedroom, Larger)
  • Room, 1 King Bed, Courtyard View

    5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Courtyard View
  • Deluxe Room, Multiple Beds (Larger Room)

    Room amenities

    • 400 sq ft
    • Sleeps 5
    • 2 King Beds
    More detailsDeluxe Room, Multiple Beds (Larger Room)
  • Premium Suite, Multiple Beds (1 Bedroom, Larger Suite)

    Room amenities

    • 700 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsPremium Suite, Multiple Beds (1 Bedroom, Larger Suite)
  • Room, 1 King Bed, City View (High Floor)

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, City View (High Floor)
  • Room, 2 Double Beds (Club Level)

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Club Level)
  • Deluxe Room, 2 Double Beds

    4.9/5 guest room rating

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds
  • Room, 2 Double Beds, City View

    Room amenities

    • 375 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, City View
  • Junior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

    Room amenities

    • 575 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed, Balcony (1 Bedroom)

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, The Ritz-Carlton, New Orleans is in the business district. National World War II Museum and Saenger Theatre are cultural highlights, and some of the area's activities can be experienced at Julia Street Cruise Terminal and Port of New Orleans. Traveling with kids? Don't miss Audubon Aquarium of the Americas and Audubon Zoo. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Bourbon Street - 2 min walk
  • Basin St. Station Visitor Information Cultural Center - 10 min walk
  • Harrah's New Orleans Casino - 10 min walk
  • Henry Clay Statue - 11 min walk
  • Jean Lafitte National Historical Park and Preserve Visitor Center - 11 min walk

Getting around

  • New Orleans Union Passenger Terminal - 18 min walk
  • AirportLouis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • M Bistro — 1 min walk
  • Davenport Lounge — 1 min walk
  • Olde N'awlins Cookery — 4 min walk
  • Felix's Restaurant & Oyster Bar — 4 min walk
  • Galatoire's — 4 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly New Orleans hotel in French Quarter, walk to Canal Street
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 527 rooms feature thoughtful touches like pillow menus and bathrobes, plus iPod docks and Smart TVs with satellite channels. Guests will also find 24-hour room service, WiFi, and wired Internet.
The Ritz-Carlton, New Orleans offers 527 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels and video-game consoles. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The Ritz-Carlton Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8-30 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's club (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Hindi
  • Russian
  • Spanish
  • Vietnamese

Business services

  • 24-hour business center
  • 15 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch Smart TV
  • iPod dock
  • Premium channels
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Dogs and cats only
2 per room (up to 30 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, New Orleans and receive a full refund?
Yes, The Ritz-Carlton, New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, New Orleans cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Ritz-Carlton, New Orleans?
As of Jan 18, 2021, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Jan 25, 2021 start from CA $317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Ritz-Carlton, New Orleans have a pool?
Yes, this property has an indoor pool.
Is The Ritz-Carlton, New Orleans pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at The Ritz-Carlton, New Orleans?
Valet parking is available for USD 50 per day.
What time is check-in at The Ritz-Carlton, New Orleans?
Check-in is from 4 PM - midnight. After-hours check-in is not available.
What time is check-out at The Ritz-Carlton, New Orleans?
Check-out is at noon.
Where is The Ritz-Carlton, New Orleans located?
This family-friendly New Orleans hotel is located in the historical district, steps from Canal Street, Bourbon Street, and Saenger Theatre. Royal Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 18 minutes by foot.
4.5
Wonderful
Rating 5 - Excellent. 691 out of 998 reviews
5 - Excellent 69%
Rating 4 - Good. 185 out of 998 reviews
4 - Good 19%
Rating 3 - Okay. 81 out of 998 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 998 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Resturant s also courtyard and size of room
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 5 nights in Dec 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was not open during week. But I loved the classy hotel
Stayed 4 nights in Dec 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very close to everything in the city.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, great room...service was excellent
Stayed 1 night in Nov 2020

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