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The Ritz-Carlton, New Orleans

Photo gallery for The Ritz-Carlton, New Orleans

Exterior
Indoor pool
Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Club Suite, 1 King Bed, Non Smoking, Balcony (Ritz-Carlton, Club Level) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Junior Suite, 1 Bedroom, Non Smoking, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Overview of The Ritz-Carlton, New Orleans

The Ritz-Carlton, New Orleans

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
Map
921 Canal St, New Orleans, LA, 70112

Explore the area

  • Popular LocationBourbon Street2 min walk
  • Popular LocationHarrah's New Orleans Casino11 min walk
  • Popular LocationCaesars Superdome14 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

About this area

New Orleans

The Ritz-Carlton, New Orleans is located in French Quarter, a neighborhood in New Orleans, and is in the entertainment district. Bourbon Street and Saenger Theatre are local landmarks, and some of the area's activities can be experienced at Port of New Orleans and Steamboat Natchez Dock. Traveling with kids? Consider New Orleans Jazz Museum and Audubon Insectarium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Bourbon Street - 2 min walk
  • Harrah's New Orleans Casino - 11 min walk
  • Jackson Square - 13 min walk
  • Saint Louis Cathedral - 13 min walk
  • Caesars Superdome - 14 min walk

Getting around

  • Canal at Dauphine Tram Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • Domenica - 2 min walk
  • Red Fish Grill - 3 min walk
  • Olde Nola Cookery - 4 min walk
  • Galatoire's - 4 min walk
  • Felix's Restaurant & Oyster Bar - 4 min walk

About this property

The Ritz-Carlton, New Orleans

5-star historic hotel near Canal Street
Close to Harrah's New Orleans Casino and Caesars Superdome, The Ritz-Carlton, New Orleans provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, a body treatment, or a facial at The Ritz-Carlton Spa, the onsite spa. The onsite restaurant, M Bistro, features brunch. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks like:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and express check-in
  • A 24-hour front desk, free newspapers, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 527 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • 65-inch Smart TVs with premium channels
  • Wardrobes/closets, video-game consoles, and coffee/tea makers

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered valet parking on site (USD 48 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 8-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • M Bistro
  • Davenport Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms - 15

Outdoors

  • Garden
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 65-inch Smart TV
  • Premium channels
  • Satellite channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 8 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–5:00 PM.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Feb 28, 2023 start from CA $408.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, New Orleans pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, New Orleans?

Valet parking is available for USD 48 per night.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

What time is check-out at The Ritz-Carlton, New Orleans?

Check-out is at noon.

Where is The Ritz-Carlton, New Orleans located?

This family-friendly New Orleans hotel is located in the historical district, steps from Immaculate Conception Church, Canal Street, and Bourbon Street. Harrah's New Orleans Casino and Caesars Superdome are also within 15 minutes. Canal at Dauphine Tram Stop and Canal at Baronne Stop are within a 2-minute walk.

Can I cancel my reservation for free at The Ritz-Carlton, New Orleans and receive a full refund?

Yes, The Ritz-Carlton, New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, New Orleans cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 738 out of 1018 reviews" "
" "10 - Excellent 72%
Rating 8 - Good. 150 out of 1018 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 82 out of 1018 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 30 out of 1018 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 18 out of 1018 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Awesome
Stayed 1 night in Feb 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Ritz-Carlton NOLA. Staff was amazing. Highly recommend!
Stayed 3 nights in Jan 2023

10/10 Excellent

SIBEL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because it is so clean, kids friendly and luxury.

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for our wedding night! We stayed two nights after our wedding to recoup and relax and order room service. Everything was amazing!

8/10 Good

Mojgan, San Jose

Travelled with family
Liked: Cleanliness, staff & service
We had 2 rooms the room with 2 king bed was so spacious and nice. The room with one king was upgraded also but very small. The shower drain didn’t work and our second day black water was coming out of it. The sink drain didn’t work well either. The entrance was confusing, there was not a big sign indicating the reception is on the third floor. The hotel looked a little tired and it needed a little remodeling.

10/10 Excellent

Michael Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly and efficient staff, created a great vibe for the stay. Looking forward to returning.

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient, well kept, rooms were wonderful, decorated beautifully for the holidays and the staff was very accommodating, will definitely book again

10/10 Excellent

Nathaniel, Dulles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and easy walking to many sights in French Quarter and restaurants.

6/10 Okay

Farhat S

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was dirty , breakfast options were limited for the price , room service food was just ok

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I loved everything about this property