Title: The Pontchartrain Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Pontchartrain Hotel Savor American cuisine at three on-site restaurants or unwind with a drink at one of two bars, while handling business needs with convenient services ## Photo gallery for The Pontchartrain Hotel ![3 restaurants, breakfast, lunch, dinner served; American cuisine - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/d09843b2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e20f3baa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fe13b88e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, rooftop bar - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/7303e269.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Pontchartrain Hotel (New Orleans)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/13a7901a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures. ## Reviews 8.8 Excellent ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Parking available - Bar ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=6830149&PinnedHotelID=6830149&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Room (Product API Enablement) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/4d1ddbde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Product API Enablement) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - Sleeps 1 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Clio King) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King) 8.8 Excellent 10 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 King Bed (Calliope King Suite) ![Superior Suite, 1 King Bed (Calliope King Suite)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/440d2ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed (Calliope King Suite) 8.0 Very good 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hair dryer - 700 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds (Erato Double) ![Standard Room, 2 Double Beds (Erato Double)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/fc7733c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds (Erato Double) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View (Clio King City View) 8.0 Very good 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Room, 1 King Bed (Clio King Accessible) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e392e0b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Clio King Accessible) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 427 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen) ![Deluxe Room, 2 Queen Beds (Euterpe Two Queen)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/dee9f83c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds (Euterpe Two Queen) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 498 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Suite, Multiple Beds (Thalia Family Suite) ![Superior Suite, Multiple Beds (Thalia Family Suite)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/e2c6cb93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Thalia Family Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hair dryer - 532 sq ft - Sleeps 4 - 1 King Bed and 2 Twin Beds ### View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ![Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/3367bbf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Premium bedding Private bathroom - 996 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/7000000/6840000/6830200/6830149/30e66c4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Premium bedding Private bathroom Hair dryer - 700 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/50000/40900/40852/e7d34b5e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Old No. 77 Hotel & Chandlery New Orleans Central Business District - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,317 reviews CA $132 CA $185 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/New-Orleans-Hotels-The-Old-No-77-Hotel-Chandlery.h40852.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178292&destination=New Orleans (and vicinity)&destType=MARKET&latLong=29.952364,-90.07007&searchId=be84a56f-f978-4f29-9669-94267fa46603&top_cur=CAD) Ad ![Meeting facility](https://images.trvl-media.com/lodging/1000000/290000/280400/280392/25bc6b5d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco St. James Hotel by IHG New Orleans Central Business District - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNew-Orleans-Hotels-The-Pontchartrain-Hotel.h6830149.Hotel-Information) ## About the area Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. [Visit our New Orleans travel guide](https://www.expedia.ca/New-Orleans.dx178292) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.93481%2C-90.07954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_pw-fW6aYk-8zrnChKm0xx0UyCI=) 2031 St. Charles Avenue, New Orleans, LA, 70130 ### What's nearby - ![Antique hitching posts on Magazine Street in Uptown New Orleans, Louisiana](https://images.trvl-media.com/place/6261897/b0504dd3-2ea8-4a01-b28e-5f73eb6a2c30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Magazine Street 8 min walk \- 0.7 km - ![National World War II Museum which includes signage](https://images.trvl-media.com/place/6076612/8b0ff95d-c2ef-40f0-bf6e-bbee5f905b1f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National World War II Museum 16 min walk \- 1.4 km - ![NewOrleans_MercedesBenzSuperdome_502026_02](https://images.trvl-media.com/place/502026/0419f565-194e-49a0-8327-34d4a9727ced.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caesars Superdome 2 min drive \- 2.2 km - ![NewOrleans_ErnestNMorialConventionCenter_6034967_05](https://images.trvl-media.com/place/6034967/7c1fa40a-53a0-4d75-b105-873d7bbe3b48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ernest N. Morial Convention Center 3 min drive \- 2.2 km - ![Sunny day at New Orleans, LA downtown. View from Mississippi](https://images.trvl-media.com/place/6162438/ea8da75c-f157-4046-a643-5b62b36adf69.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Port of New Orleans 3 min drive \- 2.6 km ### Getting around - St. Charles at Josephine Stop 1 min walk - New Orleans Union Passenger Terminal 20 min walk - Louis Armstrong New Orleans Intl. Airport (MSY) 20 min drive ### Restaurants - Hot Tin 1 min walk - Sportsman Corner Bar & Daiquiris 9 min walk - HiVolt Coffee 9 min walk - Lagniappe Bakehouse & Coffee 8 min walk - Houston's Restaurant 3 min walk ## About this property ### The Pontchartrain Hotel Upscale hotel near Magazine Street Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and American cuisine. Stay connected with free in-room WiFi. You'll also find perks like: - Valet parking (surcharge), a 24-hour front desk, and laundry services - Luggage storage, an elevator, and smoke-free premises - A banquet hall, ATM/banking services, and a porter/bellhop - Guest reviews say great things about the dining options, helpful staff, and location Room features All 106 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property. More amenities include: - Bathrooms with showers and free toiletries - Coffee/tea makers, heating, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1110000/1109500/1109410/a11af98e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Eliza Jane, in The Unbound Collection by Hyatt New Orleans Central Business District - Free WiFi - Air conditioning - Gym - Breakfast available 9.2 Wonderful 1,000 reviews CA $230 CA $316 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1109410&PinnedHotelID=1109410&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, lobby lounge, gastropub](https://images.trvl-media.com/lodging/67000000/66160000/66150500/66150428/55a336ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Virgin Hotels New Orleans New Orleans Central Business District - Pool - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 1,528 reviews CA $506 CA $642 total includes taxes & fees Feb 10 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (USD 55.69 per day; includes in/out privileges) ### Food and drink - 2 bars/lounges - 3 restaurants - A coffee shop/cafe ### Restaurants on site - Bayou Bar - Hot Tin - Jack Rose - Silver Whistle Cafe ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Turndown service ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (38 inch wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 13 floors - Banquet hall - Built in 1927 - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 50 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Resort fee: USD 23.35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness center access - Health club access - In-room bottled water - In-room coffee - In-room safe - Nearby fitness center access - Phone calls We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 55.69 per day (in/out privileges) - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Pontchartrain Hotel New Orleans Pontchartrain Hotel Pontchartrain New Orleans Pontchartrain The Pontchartrain The Pontchartrain Hotel Hotel The Pontchartrain Hotel New Orleans The Pontchartrain Hotel Hotel New Orleans ## Frequently asked questions ### Is The Pontchartrain Hotel pet-friendly? ### How much does it cost to stay at The Pontchartrain Hotel? ### How much is parking? ### What time is check-in at The Pontchartrain Hotel? ### What time is check-out at The Pontchartrain Hotel? ### Where is The Pontchartrain Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Pontchartrain Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 667 8 - Good 193 6 - Okay 80 4 - Poor 44 2 - Terrible 36 ## Reviews ### 10/10 Excellent #### Cara Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff! ##### Cara Stayed 4 nights in Jan 2026 ### 8/10 Good #### Jill Jan 1, 2026 Liked: Cleanliness, property conditions & facilities Everyone was so polite. Great food and good service and location. ##### Jill Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Beverly Jan 5, 2026 Liked: Cleanliness, staff & service, property conditions & facilities The Pontchartrain Hotel provides a taste of New Orleans’ charm. Located in the Garden District, it's an easy walk to historic 19th-century mansions, oak-lined streets and shops and cafes. Our room had a New Orleans vibe. ##### Beverly Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Donna Jan 25, 2026 Liked: Cleanliness, property conditions & facilities Beautiful hotel, friendly staff, and cool jazz music on Friday night!! Saturdays piano player.... not so much!! ##### Donna Stayed 2 nights in Jan 2026 ### 8/10 Good #### robert Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice Vintage vibe. Clean room. Huge bathroom with good shower. ##### robert Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jorge Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA! ##### Jorge Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### christina marie Dec 7, 2025 Liked: Cleanliness, property conditions & facilities The ambience and history of the Ponchartrain Hotel. It’s one of the reasons it’s so special. The location has perfect. ##### christina marie Stayed 4 nights in Dec 2025 ### 8/10 Good #### Melissa Suzanne Dec 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely property in the most beautiful part of town. Street car stops directly in front of the hotel for easy transportation. On site restaurants are wonderful with other dinning options close by. View from Tin roof roof top bar is amazing! ##### Melissa Suzanne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Pam Dec 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel 10 Room 9 Staff: Front desk Staff 9/10 Bell/Vallet Staff 9/10 Restaurant/Bar Staff 10/12 Loved the restaurant and jazz bar. Service everywhere was excellent. 💜🐊⚜️🎄❤️💚 ##### Pam Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jacob Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing staff, clean room, and trolley right out front! ![](https://a.travel-assets.com/ugc/hotel-reviews/07566490-3350-4b52-9480-3a599018ebc9-1761510552100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jacob Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### courtney Dec 28, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The first room they gave us was not cleaned by housekeeping. The entire hotel smelled odd. Our bed was comfy. ##### courtney Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Stanley Oct 19, 2025 Liked: Amenities Great hotel. Great location. Staff was great. ##### Stanley Stayed 2 nights in Oct 2025 ### 8/10 Good #### Ann Dec 4, 2025 Liked: Staff & service Property is showing its age. Great to have coffee shop, bar, lounge, dining room and rooftop bar on property. ##### Ann Stayed 4 nights in Nov 2025 ### 8/10 Good #### Xiu Na Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are very helpful and friendly at the hotel. ##### Xiu Na Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Barbara Nov 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pontchartrain hotel is beautiful! Loved the vintage feel. Staff were always helpful. Trolley stop directly across the street from the hotel entrance. Bar upsatstaits and downstairs. Nice little breakfast restaurant as well ![](https://a.travel-assets.com/ugc/hotel-reviews/489b378f-874f-44f0-8de3-59d4cd398a71-1764357108928.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Barbara Stayed 3 nights in Nov 2025 ### 8/10 Good #### Robin Dec 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience for an enchanting old world New Orleans feel. The establishment has two wonderful bars with excellent live music, one of the bars is on the rooftop, a delicious breakfast cafe and a fabulous restaurant:The Jack Rose. I have already recommended it to others and will stay again if I get to go back Just DONT lose your key...$250 replacement fee! ( I managed to find mine, but I was so stressed out about it. ##### Robin Stayed 2 nights in Dec 2025 ### 8/10 Good #### eunseon Dec 13, 2025 Liked: Cleanliness, property conditions & facilities The room and the bathroom are spacious. The room was very quiet. The hotel neighborhood is charming. I wish there was some seating in the lobby. It was inconvenient when I needed to wait for my uber. ##### eunseon Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Elyse Nov 29, 2025 Liked: Amenities, property conditions & facilities The room was in decent shape ##### Elyse Stayed 2 nights in Nov 2025 ### 8/10 Good #### Jon Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location near Magazine St for shopping and on tram route for French Quarter. Old fashioned stylish hotel with great live jazz music in the evening. ##### Jon Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Bradford Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Bradford Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Toni Sep 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room was beautiful, stafff was lovely. ##### Toni Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kris Nov 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Cool Style! Lots of history. The restaurant in the hotels are all really cool! The rooftop is amazing. The room was pretty! Location is very nice. We used the Streetcar every day to go the French Quarter or Bywater, but honestly the Garden District and Magazine St was our favorite and walking distance. ##### Kris Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Jamie Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely loved our stay at The Pontchartrain Hotel! The staff was friendly, the rooms were gorgeous and full of New Orleans charm, and the rooftop bar Hot Tin had the best views in the city. Can’t wait to come back! 💜⚜️ ##### Jamie Stayed 1 night in Oct 2025 ### 6/10 Okay #### Paul Nov 16, 2025 Liked: Cleanliness The room was a little run down, specifically the bathroom. Not glamorous but the place served its purpose. The location is great and the restaurants/bars are fantastic. The 4 star rating is misleading, I would have been less disappointed if it were listed as a 3 star hotel. ##### Paul Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Thomas Nov 3, 2025 one of a kind. Awesome customer service and very authernitic New Orleans visit ##### Thomas Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Drury Plaza Hotel New Orleans](https://www.expedia.ca/New-Orleans-Hotels-Drury-Plaza-Hotel-New-Orleans.h454948.Hotel-Information) > > [SpringHill Suites by Marriott New Orleans Warehouse Arts District](https://www.expedia.ca/New-Orleans-Hotels-SpringHill-Suites-By-Marriott-New-Orleans-DTConvention-Ctr.h797538.Hotel-Information) > > [Luxury Condo Walk Anywhere & Everywhere! The Bordeaux](https://www.expedia.ca/New-Orleans-Hotels-Luxury-Condo-Walk-Anywhere-Everywhere-The-Bordeaux.h44943927.Hotel-Information) > > [Prime Location! 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