New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive
Room options
About this area
New Orleans
Located in Lower Garden District neighborhood, The Pontchartrain Hotel is connected to a rail/subway station. Notable landmarks in the area include Magazine Street and Jackson Square, and travelers wishing to experience a bit of culture can try National World War II Museum. Check out an event or a game at Caesars Superdome, and consider making time for Audubon Zoo, a top attraction not to be missed.
New Orleans Union Passenger Terminal - 20 min walk
Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
Restaurants
Houston's Restaurant - 3 min walk
The Blind Pelican - 6 min walk
Zea - 7 min walk
Lula Restaurant Distillery - 7 min walk
Café Reconcile - 9 min walk
About this property
The Pontchartrain Hotel
4-star hotel near Port of New Orleans
Located close to Magazine Street and National World War II Museum, The Pontchartrain Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature American cuisine and brunch.
Free in-room WiFi is available to all guests, along with 2 bars and a business center.
You'll also find perks like:
Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
2 meeting rooms, a front desk safe, and tour/ticket assistance
A porter/bellhop, laundry services, and free newspapers
Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 106 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
Bathrooms with free toiletries and hair dryers
TVs with cable channels
Heating, daily housekeeping, and desks
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Valet parking on site (USD 44 per day; includes in/out privileges)
Food and drink
Daily cooked-to-order breakfast available for a fee: USD 25 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
Restaurants on site
Bayou Bar
Hot Tin
Jack Rose
Silver Whistle Cafe
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
2 meeting rooms
Business center
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: USD 25 per person (approximately)
Valet parking fee: USD 44.00 per day (in/out privileges)
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Pontchartrain Hotel New Orleans
Pontchartrain Hotel
Pontchartrain New Orleans
Pontchartrain
The Pontchartrain
The Pontchartrain Hotel Hotel
The Pontchartrain Hotel New Orleans
The Pontchartrain Hotel Hotel New Orleans
Frequently asked questions
Is The Pontchartrain Hotel pet-friendly?
Yes, The Pontchartrain Hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.
How much does it cost to stay at The Pontchartrain Hotel?
As of Feb 2, 2023, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on Feb 15, 2023 start from CA $264.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The Pontchartrain Hotel?
Valet parking is available for USD 44.00 per day.
What time is check-in at The Pontchartrain Hotel?
Check-in is from 3:00 PM - anytime.
What time is check-out at The Pontchartrain Hotel?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is The Pontchartrain Hotel located?
Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street, National World War II Museum, and Ernest N. Morial Convention Center. Port of New Orleans and Caesars Superdome are also within 2 mi (3 km). St Charles at First Street Tram Stop is only a 5-minute walk and New Orleans Union Passenger Terminal is 20 minutes.
Can I cancel my reservation for free at The Pontchartrain Hotel and receive a full refund?
Yes, The Pontchartrain Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Pontchartrain Hotel cancellation policy on our site for more details about any exclusions or requirements.
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The pontchartrain is a unique place to stay with a great location on st. Charles. The staff was very friendly and helpful. The rooms are comfortable and clean. The whistle stop restaurant downstairs has great coffees and breakfast and everyone is so friendly.
Margaret
Stayed 2 nights in Jan 2023
10/10 Excellent
Zandra
Travelled with family, Travelled with family and small children, Travelled with partner
I absolutely loved this property. It is a bit busy in yhe evenings on friday and saturday because of the rooftop and other places to dine, but i came to Nola to feel alive.
I traveled with my husband and 2 and a half year old. We had a double queen room and it was STUNNING.
The area was perfect, the trolley stops right out front. Perfection.
I loved every second and the brunch in Jack Rose is divine.
We will be back, certainly.
An older hotel with lots of charm outside of the hustle and bustle of the French Quarter and downtown New Orleans. . A trolley stop is right across the street and provides an inexpensive and easy way to get within walking distance of where you want to go. The only improvement I could suggest is to add a coffee maker in each room. My wife is a tea drinker and it was only through the kindness of the bartender downstairs that she was able to have a cup of tea before going to bed. DO NOT MISS the rooftop bar. The view is magnificent!