National Exhibition Centre Tours and Activities

Hotel is very tired, room requested was not ready and was told we needed to wait even though it was 1 hour 20 minutes after check in opened. We agreed to an alternative room with twin beds pushed together even we requested a double. The breakfast was good., didn't bother with the spa as it was in a different building.

Late check in, nobody there until 4pm, the parking they advertise does not exist

Easy to find and well located hotel with private parking in a car park accessed by code. Room clean and good size TV hard to navigate (even the manager struggled) check in awful, have to manually input all details including credit card even when already paid (understand it is for extras), you get the key via an email so have to wait for that to come through - unnecessarily frustrating & long winded especially after a long day and drive! staff were super friendly