Title: Hilton Birmingham Metropole (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Birmingham Metropole Travelers start their day with a hearty breakfast before heading to nearby adventures, then return to unwind in the hotel's sauna or pools ## Photo gallery for Hilton Birmingham Metropole ![Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site - Hilton Birmingham Metropole (Birmingham)](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/ee4aad66.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c902361a-b233-4761-ab97-7298282e70a4-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Point of interest - Hilton Birmingham Metropole (Birmingham)](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/73eec740.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed (Dinner By The Water Stay) | Restaurant - Hilton Birmingham Metropole (Birmingham)](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/a26ffeb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast served - Hilton Birmingham Metropole (Birmingham)](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/20f76ed7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hilton Birmingham Metropole, near Resorts World and The Bear Grylls Adventure, offers a lively atmosphere with live concerts. Guests enjoy breakfast at two restaurants and relax in the indoor pool, sauna, or steam room. The helpful staff and breakfast receive high marks. ## Reviews 7.8 Good ## Popular amenities - Hot tub - Pet friendly - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=436233&PinnedHotelID=436233&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for Single Room, 1 Double Bed ![Single Room, 1 Double Bed](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/331d51a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Double Bed 7.4 Good 20 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - 150 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Room, 1 Queen Bed, Accessible ![Room, 1 Queen Bed, Accessible](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/e686ca86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible 8.6 Excellent 13 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - 264 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Room, 1 King Bed ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/c90f275b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.4 Very good 46 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - 470 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Suite, 1 King Bed ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/8b4419ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Bathrobes - 710 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Penthouse ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/8b4419ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Penthouse ### Highlights Balcony Separate dining area Separate sitting area Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding - 998 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Single Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/a219c8eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room - Sleeps 1 ### View all photos for Deluxe Twin Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/da22f43f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Family Queen Room with Sofabed ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/dd554f81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Queen Room with Sofabed - Sleeps 2 ### Deluxe Queen Room - Sleeps 2 ### View all photos for Accessible Queen Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/d6eec684.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Queen Room - Sleeps 2 ### View all photos for Executive Queen Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/2ded0c1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ### View all photos for King Suite ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/0f7abe42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Suite - Sleeps 4 ### View all photos for Executive Room, 1 King Bed ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/c90f275b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Bathrobes Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Corner ![Shower, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/2620f97a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Corner ### Highlights Separate sitting area Individually decorated Connecting rooms available Executive Lounge Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer - Sleeps 4 - 1 King Bed ### View all photos for Family Room, 1 King Bed ![Family Room, 1 King Bed | Living area](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/c3a302d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 King Bed 9.0 Wonderful 12 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 Queen Bed ![Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/037915c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed 7.2 Good 5 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room, 2 Double Beds ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/fdc6efa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Double Beds 7.4 Good 12 reviews ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - Sleeps 2 - 2 Double Beds ### View all photos for Twin Room, 2 Twin Beds ![Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/w3837h2555x3y5-72d2b957.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 2 Twin Beds 10.0 Exceptional 1 review ### Highlights Individually decorated Connecting rooms available Free rollaway/extra beds Flat-screen TV Hypo-allergenic bedding Hair dryer Private bathroom Electric kettle - Sleeps 2 - 2 Twin Beds ### View all photos for Queen Hilton Guestroom ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/d5b974a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Hilton Guestroom - Sleeps 2 ### View all photos for Corner Suite ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/db018f6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Corner Suite - Sleeps 2 ### View all photos for Executive King Family Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/64046ae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Family Room - Sleeps 4 ### View all photos for Hilton Deluxe King Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/005955bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hilton Deluxe King Room - Sleeps 2 ### Deluxe King Suite - Sleeps 2 ### View all photos for Penthouse Suite ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/bf96a037.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Suite - Sleeps 4 ### View all photos for Twin Hilton Room ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/w660h439x0y1-6027fd08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Hilton Room - Sleeps 2 ### View all photos for Junior King Suite ![Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/1000000/440000/436300/436233/5f1fc7aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior King Suite - Sleeps 2 ### Deluxe Penthouse Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Hilton-Birmingham-Metropole.h436233.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBirmingham-Hotels-Hilton-Birmingham-Metropole.h436233.Hotel-Information) ## About the area Located in Marston Green, a neighborhood in Birmingham, Hilton Birmingham Metropole is near the airport and near a train station. Resorts World Birmingham and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at National Exhibition Centre or bp pulse LIVE. Spend some time exploring the area's activities, including golfing. [Visit our Birmingham travel guide](https://www.expedia.ca/Birmingham.dx6023342) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C52.45051%2C-1.71544&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qhio351FYfnyMJPMkawsN2kKBLk=) National Exhibition Centre, Birmingham, England, B40 1PP ### What's nearby - National Exhibition Centre \- 7 min walk \- 0.7 km - Resorts World Birmingham \- 7 min walk \- 0.7 km - The Vox Conference Centre \- 7 min walk \- 0.7 km - Santai Spa \- 7 min walk \- 0.7 km - bp pulse LIVE \- 10 min walk \- 0.9 km ### Getting around - Birmingham International Station - 18 min walk - Air Rail Link Tram Stop - 18 min walk - Birmingham Airport (BHX) - 10 min drive ### Restaurants - ‪Genting Hotel - ‬10 min walk - ‪Costa Coffee - ‬12 min walk - ‪Starbucks - ‬7 min walk - ‪PizzaExpress - ‬10 min walk - ‪Sky Bar & Restaurant - ‬10 min walk ## About this property ### Hilton Birmingham Metropole Upscale family-friendly hotel near National Exhibition Centre Located close to Resorts World Birmingham and bp pulse LIVE, Hilton Birmingham Metropole provides concerts and live shows, a coffee shop/cafe, and 2 bars. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a 24-hour health club and conference space, guests can connect to free in-room WiFi, with speed of 50+ Mbps. You'll also find perks like: - An indoor pool and a children's pool, along with a lifeguard on site - Buffet breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, a 24-hour front desk, and multilingual staff - ATM/banking services, tour/ticket assistance, and 31 meeting rooms - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 795 individually decorated rooms feature perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Extra conveniences in all rooms include: - Highchairs and free extra beds - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with cable channels - Heating, daily housekeeping, and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/903200/903190/34afafe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Birmingham NEC by IHG Marston Green - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,001 reviews CA $118 CA $141 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=903190&PinnedHotelID=903190&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/43000000/42510000/42504900/42504887/4bae1dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Birmingham NEC Marston Green - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 876 reviews CA $99 CA $119 total includes taxes & fees Feb 5 - 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Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person - 2 bars/lounges - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Brightsmith on the Water - The Gild ### Things to do - 24-hour health club - Children's pool - Concerts/live shows - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Children's pool - Free rollaway/extra bed - High chair - Indoor pool - Lifeguards on site ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 31 meeting rooms - 59,998 square feet of conference space ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator (36 inch wide door) - Stair-free path to entrance - Thin carpet in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk (30 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Built in 1976 - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Free rollaway/extra bed - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Tea bags/instant coffee ### More - Connecting rooms available - Desk - Heating (climate-controlled) - Individual decor - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 8:00 PM Early check-in subject to availability Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees 2 total (up to 75 lbs per pet) Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 18.00 per person - Self parking fee: GBP 20.00 per night - Pet fee: GBP 30 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 6:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Birmingham Hilton Birmingham Metropole Birmingham Metropole Hilton Hilton Birmingham Metropole Hilton Metropole Birmingham Hilton Metropole Hotel Birmingham Metropole Birmingham Metropole Birmingham Hilton Metropole Hilton Metropole Hilton Birmingham Hilton Birmingham Metropole Hotel Birmingham Hilton Birmingham Metropole Hotel Hilton Metropole Hilton Birmingham Metropole Hotel Hilton Birmingham Metropole Birmingham Hilton Birmingham Metropole Hotel Birmingham ## Frequently asked questions ### Does Hilton Birmingham Metropole have a pool? ### How much does it cost to stay at Hilton Birmingham Metropole? ### Is Hilton Birmingham Metropole pet-friendly? ### How much is parking? ### What time is check-in at Hilton Birmingham Metropole? ### What time is check-out at Hilton Birmingham Metropole? ### Where is Hilton Birmingham Metropole located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hilton Birmingham Metropole Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.2 Amenities ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 426 8 - Good 260 6 - Okay 145 4 - Poor 104 2 - Terrible 66 ## Reviews ### 10/10 Excellent #### Antony Dec 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic breakfast and friendly staff ##### Antony Stayed 1 night in Dec 2025 ### 10/10 Excellent #### David Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very comfortable stay. With a spacious room and a delicious breakfast ##### David Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Richard Dec 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Most excellent sausages in the breakfast. Good amenities in the hotel for food and during. Good room with a massive bed! ##### Richard Stayed 1 night in Oct 2025 ### 8/10 Good #### Angela Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff were helpful, food was very good and easy to get even when restaurant was closed. ##### Angela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Janet Nov 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay fabulous breakfast great staff , lady on the front desk at breakfast just lovely and very friendly ##### Janet Stayed 1 night in Nov 2025 ### 10/10 Excellent #### andrew Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel staff - ALL that I came into contact with were professional, polite & very very helpful. The room was spotless & extremely comfortable. I really enjoyed my stay. Thank you! ##### andrew Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Margaret Nov 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely buffet breakfast ,evening meal good Staff were ALL friendly and so helpful ##### Margaret Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Emilyn Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was good size. Breakfast was lovely ##### Emilyn Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Roland Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very happy with the service at this hotel, amenities are also top notch. ##### Roland Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### SUKHVINDER Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property nice gym, food options are a little costly but overall a good hotel and probably one of the nicer ones in the area. ##### SUKHVINDER Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Rowena Sep 19, 2025 Liked: Cleanliness, property conditions & facilities #### Lovely stay Always a pleasant stay here whilst at conference. Everything I need in the room and breakfast is very well laid out with an abundance of options. If eating at the bar for an evening meal though service can be slow, so don’t wait for staff at the table order your food at the bar! ##### Rowena Stayed 2 nights in Sep 2025 ### 8/10 Good #### Erika Oct 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Well done to the staff The hotel was extremely busy . The staff did really well managing check in breakfast and bar service and should be commended . There was a difficult group at a wedding and they appeared to manage them with efficiency and without fuss ##### Erika Stayed 1 night in Oct 2025 ### 6/10 Okay #### Verified traveller Jul 11, 2025 Good location near airport Great pool Average rooms and average service ##### Verified traveller Stayed 4 nights in Jul 2025 ### 8/10 Good #### JORGE Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall great service from Staff and average facilities, convinent to get close to airport ##### JORGE Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Tristan Jul 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Big hotel, Upgraded room at check in , great facilities , Big Pool, breakfast was good ##### Tristan Stayed 2 nights in Jun 2025 ### 8/10 Good #### Charlotte Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great short stay Great quick stay, enjoyed the pool and the breakfast! Comfy beds and clean rooms. ##### Charlotte Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lesley Apr 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### great overnight stay Great location with on site parking. Rooms were good size and clean. ##### Lesley Stayed 1 night in Apr 2025 ### 8/10 Good #### Joe Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was fine, just not up to the clean standards expected of a Hilton property ##### Joe Stayed 1 night in Sep 2025 ### 8/10 Good #### Sarah Feb 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would stay here again, very comfortable bed and clean rooms ##### Sarah Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Peter Jul 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location. ##### Peter Stayed 2 nights in Jul 2025 ### 8/10 Good #### Kirstie Sep 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in a good location A great hotel in a fab location for Resorts World arena and the NEC. Staff are friendly and helpful. Good breakfast options to cater for vegan and gluten free and also vegan and gluten free options in the lounge bar. Large car park, very easy experience all round. Our room didn't smell very nice, almost like it had been a smoking room or someone had smoked in there. Couldn't work out what it was but thankfully there was an opening window which helped air the room ##### Kirstie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Suzie Jun 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, with good facilities. A really comfortable, well serviced hotel. The leisure centre is especially good and the staff great. I just wish that hotels these days had in-room fridges as they are just so useful to store some food and drink during your stay as when you're on business you don't always want to eat out. ##### Suzie Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Hiren Mar 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff on reception desk very helpful ensuring a pleasant stay. ##### Hiren Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amanda Jan 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, clean, nice big rooms, and lovely staff. ##### Amanda Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Sara Feb 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great location, lots to do. staff were wonderful especially breakfast staff ##### Sara Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.ca/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hotel Riu Plaza London The Westminster](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.ca/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)