Comfort Room, 1 Queen Bed, Sea View | Beach/ocean view
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Reviews of Hôtel Reine D'Azur

3 out of 5
Hôtel Reine D'Azur
29 Promenade du Cap, Roquebrune-Cap-Martin, Alpes-Maritimes

Reviews

7.4

Good

Rating 10 - Excellent. 50 out of 201 reviews" "
Rating 8 - Good. 76 out of 201 reviews" "
Rating 6 - Okay. 42 out of 201 reviews" "
Rating 4 - Poor. 18 out of 201 reviews" "
Rating 2 - Terrible. 15 out of 201 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mirza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on sea coast
Apartment / villa 300m from hotel, was OK, and overlooked the sea, with balcony views and aircon. Parking remains an issue in this area, but motorbikes were safe on the main road.
Stayed 2 nights in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 Excellent

Yishen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing for its view, location &cleanliness. we love how convenient it is and staffs are very friendly. Would love to be back!
Stayed 3 nights in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you don't want to get to the Monte Carlo rush. Front of the beach apartment complete with amenities.
Stayed 3 nights in Jun 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 Excellent

Sarat

Liked: Cleanliness, staff & service, property conditions & facilities
Location on the beach front with very friendly reception staff made my stay very enjoyable
Stayed 2 nights in May 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jun 10, 2023
Dear Guest,Thank you for your compliments! We are happy that you had a pleasant time with us. Looking forward to seeing you again soon. The reception, Hotel Reine d'Azur.

4/10 Poor

Suraiya

Travelled with family
Liked: Staff & service
Disliked: Amenities
The view and the little apartment were cute but dusty & ants. We were also deceived by the distance of our room. Located 2 block away, we had to walk 300ft while carrying all our luggages there. Table outside and floor were dusty my sock were black despite they claimed that the room had previous guests. However during our two days there, we had no hot water! They attempted to fix it while my kids were sleeping in the bedroom, they used a ladder and coming in multiple times, which invaded our privacy. I had been waiting 35 years to bring my kids to my hometown, and this experience cast a dark cloud over it. They offered us the option to shower in one of the employee bedrooms, which left me feeling embarrassed. Finally, when I contacted Expedia, they were able to arrange another room for us where we could shower suddenly. Unfortunately, it rained the whole time, imagine having 2 walk back and forth 2 the hotel, and they wouldn't answer their phone because the lady at the reception also worked in their restaurant. For 2 days, the 3 of us couldn't shower, and the compensation from the hotel was 3 days of free parking (5€) and half breakfasts, which was inadequate. Furthermore, they had put away the breakfast by 11am, so I didn't even have a chance 2 avail it. The owner could have offered us lunch for the 3 of us, no…The prkg was free bc it holiday in France, they fooled me again. They lied also about the hot water bc that happen last year. I have more 2 write but no space left
Stayed 3 nights in May 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on May 27, 2023
Dear Ms Johnson Suraiya,We acknowledge that your experience with us has not been the best and we would like to express how deeply sorry we are for not having been able to perform to the best of your expectations.We would like to address some the points in your comment.The apartments are situated 300 m from the hotel and this description is quite precise over at the tour-operator websites. For more information our direct link is available at hotelreinedazur.com. And the same goes for the breakfast schedule.The lack of hot water during your stay has been caused by a boiler malfunction, which could not have been foreseen, and the right piece was not immediately available to repair it. As an emergency solution we suggested for your family to use a shower at the hotel. It was not ideal, but it was the best we could do with the hotel booked up.As a gesture, breakfast was offered to your family. We do not have other meals served; therefore, a more ample option was not possible.Furthermore, we offered you the use of the parking card for the duration of your stay.It was erroneous for you to suppose that the parking was free during your stay because of the festivities. The calendar can prove you wrong.Finally, the last night of your stay was refunded even if you announced your departure at the last moment. If you feel like a bigger compensation is due, we would like to underline that you however had some use of the apartment in question, and we need to receive some compensation for that as well, in order to invest it in the improvement and repairs of the equipment. Again, we deeply regret that you were not able to take the whole advantage of the apartment with the veranda and the terrace, which has plenty of space inside, is completely renovated and is usually greatly appreciated for its view and position.You and your family are welcome back any time you decide to visit our area again.Kind regards,The Hotel Reine d'Azur team

8/10 Good

Marlon

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location, cafe is good. However, the shower did not have a shower curtain and the hair dryer did not work.
Stayed 2 nights in May 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on May 27, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. If during your stay you encounter any difficulties with the room equipment of the room, or are not completely satisfied with the location of your room etc., our staff is attentive and available to improve your stay. All hair dryers are in perfect state, there is a swith at the bathroom door to turn them on. Do not hesitate to contact the members of our Reception team in case of any doubt, we will do our best to find a solution.Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 Excellent

William

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here, horrible staff.
It was easy to get into our room as we arrived late and reception was closed. In the morning I could not log into my computer. I asked Charlotte for help. She says no speak English, wifi working its your phone. I pulled up google translate as there was a language barrier. She refuses to help me. I leave and then come back stating it wants a code. She types in the code and says see you have wifi. I ask for the code and she gives me a paper. Now mind you Charlotte does not speak English. Fast forward two days of being miserable in a room with no air conditioning and no circulation. It was muggy all of our clothes were damp. We tryed opening the window but my friend got bite all over. The reception staff was no help. On our last day Charlotte was speaking English and needed to settle a tab. I said you dont speak English I will wait for the lady who does. Charlotte says I speak English and has a whole conversation with hard words two days after she needed google translation. It was amazing. Needless to say this place is not worth your time or money. Worst experience I have had in all my travels. I do not recommend this place.
Stayed 4 nights in Jun 2022

10/10 Excellent

DRITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

8/10 Good

Tim

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycling visit.
Very helpful staff. View from 1st Floor balcony was stunning. Room a little dated, but excellent value for this area. Breakfast was excellent. (Charged extra).
Stayed 1 night in Aug 2019

10/10 Excellent

josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
Very welcoming place that was a little gem found by accident with perfect location. Great people and did exactly what was needed with a solution found for every question I asked! On site food and breakfast worked a treat.
Stayed 1 night in Jul 2019

2/10 Terrible

Iuliuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and dirty.
Very small room. Dirty.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and location.. the room was very nice and cleaned.
Stayed 3 nights in Jun 2019

4/10 Poor

SYLVIE

Liked: Staff & service
Disliked: Property conditions & facilities
It was not mentioned that you had to bring your own bed linen and towels! We had to rent some on arrival and it was expensive!!! The owner was really friendly and welcoming but very disappointed with overall organization and place. The agency managing the place was useless and not helpful. They didn’t inform the owner of our arrival despite receiving the confirmation that our payment was received by them.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great location
Solid hotel at a very nice location. Everything worked great (heat, shower), and the bed was very comfortable. It seems very well kept up. It is kind of small for American standards, but that did not borher me.
Stayed 5 nights in Jan 2019
Response from AS on Jan 30, 2019
Thank you very much :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean. Staff was helpful when we needed them. And the view from the terrace can’t be beat. Wonderful 2 days. Highly recommend
Stayed 2 nights in Oct 2018

10/10 Excellent

Declan, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money and on the beach
4 night stay. The 1st night we found ourselves in a very sub-standard, tiny boxroom but thereafter we had a lovely room with a balcony and the sea on our doorstep. Lovely staff and a special thanks to Sophie for her good humoured assistance. Better than a 2 Star... and highly recommended.
Stayed 4 nights in Sep 2018

6/10 Okay

TheChef, Switzerland

Liked: Cleanliness, staff & service
Close to the beach, great location. Room is very small. No Refrigerator. Can hear neighbors very easily. Basic room
Stayed 1 night in Aug 2018

2/10 Terrible

Jean-Luc

Disliked: Property conditions & facilities, room comfort
Don’t stay there
Very very very poor breakfast served not before 8am (so poor it could be one of those charity breakfast organised once a month in the streets for homeless) NEVER experienced in my 47 years old life a hotel serving breakfast that late, so early risers this hotel is not for you. From my 4 days stay they refunded 3 breakfast charges because during holidays I love to get up early to make the most of my day, damp room, extremely tiny bathroom and the A/C in my room barely produced cool air in my room, till it completely broke (very old A/C). They opened the adjacent communicating room so I could use the A/C working in the other room. Now I understood why this hotel had a room for me for 4 nights right in the middle of the super high season while every other hotel in the surroundings was fully booked.
Stayed 4 nights in Aug 2018
Response from AS on Aug 23, 2018
Dear Customer, I remember that you did not look as unhappy as I read now. The Continental Breakfast is served from 8 am to 10 am, and you wanted to take it anyway. it costs 8€ and we serve fresh croissants, pain au chocolat, bread, fruits, fruits salad, cakes, cheese, yoghurt, hot and cold drinks, that is not a poor breakfast. Your AC was working perfectly during your stay except the night before your depature, and we opened for you the dependance so you could enjoy it. Late cancellation happen all the time, this is the reason why you found a place in our hotel. You cannot affirm that this is for another reason. We did everything we could to give you a pleasant stay. Hopefully, we have happy guests that show the quality of our service. Regards

8/10 Good

Denver, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than adequate hotel
We were expecting a lot less for a 2 star hotel but were pleasantly surprised. Although simple rooms, they were clean and had everything we needed. The staff were on hand to help whenever we needed it and we really enjoyed the restaurant food which again was simple but done well! Had a lovely time overall and would definitely stay there again!
Stayed 3 nights in Jun 2018
Response from A on Aug 18, 2018
Thank you :)

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from A on Aug 18, 2018
Thank you :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Jun 2018
Response from A on Aug 18, 2018
Thank you :)

10/10 Excellent

Buzz, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.....friendly hotel.
We had a very enjoyable time staying here, excellent value. Nice breakfast, friendly staff. Welcoming atmosphere. More than helpful.
Stayed 3 nights in Apr 2018
Response from reception on May 14, 2018
Good morning, We thank you for sharing your stay with us ! We're glad that you enjoyed your time here . We hope to welcoming you for a next trip. Best regards

2/10 Terrible

Ken, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
It was awful .I stayed only night. Spent a lot of time finding a place to park.
Stayed 3 nights in Sep 2017
Response from sophie on Jan 28, 2018
Goodmorning, We thank you for taking the time to share with us your stay. We're sorry to ear that you did'nt like the location in the front of the sea. All the rooms actually have the air-conditioning, and as the hotel is an old built villa, we do not have the right to put an elevator inside the hotel to climb 2 floors. We hope that you enjoyed the your stay in the south. best regards

8/10 Good

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was very helpful and accommodating.
Stayed 1 night in Jul 2017
Response from sophie on Jan 28, 2018
Good afternoon, We thank you for sharing with us your stay in our Hotel. Our receptionist staff thank you for your nice comment. Best regards

4/10 Poor

danambulanta, london

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go there
Outside was 30 degree and they don't give us fridge in room
Stayed 1 night in Jul 2017

2/10 Terrible

Miladys

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run from this place!
Worst hotel experience of my life and I have been an active traveler for over 20 years. To make a long story short, the hotel cut off the water at about 10pm. They were fixing something and had no idea how long the repair would take. That means we had to go to bed without a shower or brushing teeth which is a first for everyone in my family. No refund or discount was offered. Luckily, the water came back at some point in the middle of the night so we were able to shower in the morning before checking out. This was a huge disappointment. The room was old, musty, and not very clean. The one positive thing was the area. It's right on the beach, lots of nearby restaurants for dinner and a short drive to both Italy and Monaco.
Stayed 1 night in Jul 2017
Dear Ms Miladys, Indeed, a water problem occurred late in the evening. It was beyond our control. We fixed the problem in 2 hours and put at your disposal bottles of water. We did everything we could to resolve this problem asap and we are sorry that it happened. Best regards

10/10 Excellent

lauryn , ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in an amazing spot! Loved how close the beach and Monaco were.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Ok for 1 night
I was an ok hotel for 1 night, new bathroom, the room was ok. The beach is in front of the hotel, pleasant for a walk.

2/10 Terrible

Zornitsa, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible experience with a person tried to steal..
We stayed only one night at this hotel in September. Someone tried to get in our room at 3 am while we were sleeping probably to steal something. We were so stressed and shocked that I am still very upset when i remember for my staying at this hotel. We don't know who the guy was but we think he was someone from the hotel staff. My advise to all is not to go there for any reason. I would never ever go back to this hotel.

10/10 Excellent

Paul, Buxton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Location
Great location, Is a budget hotel but is great value for money. The location is second to none and the staff really helpful and friendly. Would highly recommend.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise
We just needed a hotel for 1 night at the end of a walking holiday. We wanted somewhere convenient for getting back to Nice Airport. This hotel was perfect for our needs as it was 200m from Carnoles station (30 mins into Nice), right on the sea front and close to restaurants and shops. The hotel is small but the rooms have been done very well and we enjoyed our stay.

6/10 Okay

Verified traveller

Liked: Staff & service

10/10 Excellent

Canadian Couple, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place!
We enjoyed our stay at Hotel Reine D'Azur enormously!

8/10 Good

Ryan, USA

Liked: Cleanliness, property conditions & facilities
Close to Monaco
Great spot close to Monaco with free parking around the hotel. Not much to say otherwise. Room was OK. Quiet and mostly clean. The closest had a moldy smell so don't put anything in there.

4/10 Poor

Roller coaster, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel if you have tight budget
This hotel is budget friendly but I wouldn't recommend for my friends if they are looking for low priced hotel in Menton. The bed was really not comfortable and it was not clean. There were hair on the sheets and the kitchen was not useable. The staffs were friendly but Internet was very slow.

8/10 Good

Julie, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This was a pleasant hotel in a good location on the seafront. Practically door to door for the airport bus service110! 10 min walk from the train station and 25 min walk into Menton. The resort Carnoles is very busy but it is easy to catch the train to quieter beaches and towns nearby such as Rocquebrune Cap Martin and 30 min into Nice, 10 to Monte Carlo. No sea view or balcony, so no where to dry towels or washing but a pretty lemon tree, small but clean and comfortable room.

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from L'équipe de l'Hôtel Reine d'Azur. on Feb 25, 2024
Cher Monsieur, Chère Madame,Nous apprécions beaucoup le commentaire positif concernant votre séjour dans notre établissement et nous sommes heureux que vous ayez passé un agréable moment parmi nous. Au plaisir de vous revoir prochainement, L'équipe Hôtel Reine d'Azur

8/10 Good

Tatjana

Travelled with family
Liked: Amenities
Sehr bequem, alles nah, gerne wieder.
Stayed 10 nights in Sep 2023
Response from AS on Oct 22, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 Good

Anette

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt litet hotell med perfekt läge
Hotellet ligger på en stor gågata och i hörnet av Place Massena som är det stora torget, ett stenkast från Promenade des Anglais och även Gamla stan. Ett perfekt läge. Hotellet är litet men fräscht, rent och nytt, rummet likaså. Sängen skön duschen bra och även fast det ligger på en bullrig gågata då hör man ingenting när fönstret är stängt. Tur att det finns en väl fungerande aircondition. Tjejen i receptionen trevlig och hjälpsam. Hotellet rekommenderas.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rapport qualité prix excellent. un accueil souriant.
Stayed 1 night in Jul 2023

8/10 Good

Evandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Aunque hubo problemas al inicio al final fueron muy amables
Stayed 2 nights in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

10/10 Excellent

Stephane

Stayed 1 night in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. Looking forward to seeing you again soon,The team of the Reine d'Azur hotel

8/10 Good

Janne

Stayed 2 nights in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 23, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

8/10 Good

Hiba

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Passable..
En général, c'était bien mais le lendemain mon fils s'est réveillé avec pleins des rougeurs (piqures et boutons) un peu partout sur les jambes et ensuite sur tout le corps. Je ne sais pas si ça venait du lit, de la mer ou de la nourriture que nous avons mangé dans le restaurant attaché avec l'hôtel. En tout cas, c'était à partir du réveil dans cet hôtel et qui se présentent encore sur sa peau (soit 5 jours après)!!!Pareil pour moi. Sauf que chez moi, ils sont partis vite les rougeurs. La chasse d'eau ne s'arrêtait pas. Il fallait le forcer plusieurs fois pour qu'elle s'arrête. Il y a le restaurant dans l'hôtel qui porte le même nom mais dont le personnel nous disait que le restaurant n'a rien à avoir avec l'hôtel car j'avais demandé si je pourrais acheter du café et le prendre dans ma chambre. L'hôtel est bien situé en tout cas, en face de la plage. Il y a tout ce dont on a besoin, un bouilloire (attention pas de thé ou café), de la vaisselle etc.
Stayed 1 night in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Chère Madame, Cher Monsieur,Nous vous remercions de votre avis honnête. Nous sommes désolés pour le gêne causé à vous et à votre enfant. Cela ne nous a jamais arrivé. Nous gardons au maximum la propreté de nos chambres et de notre linge. Concernant le restaurant, nos collègues avaient tout a fait raison: le restaurant Snack est une activité séparée de l'Hôtel Reine d'Azur. Cordialement,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my friend had a nice stay at Reine d'azur! The staff was very helpful and the location great, right by the beach and close to the train station. Would stay here again if returning to Roquebrune.
Stayed 4 nights in Jul 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 23, 2023
Dear Guests,We greatly appreciate the positive comment about your stay in our hotel and we are happy that you enjoyed your stay with us. We also take your comments into consideration to improve the quality of our services.Looking forward to seeing you again soon,

4/10 Poor

Christiane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023
Response from L'équipe de l'Hôtel Reine d'Azur. on Jul 20, 2023
Dear Madam, Sir,You have given a very low rating to our establishment without giving the reason.We would like to have more details in order to improve the quality of our services.Your feedback will be much appreciated.Kind regards,