Title: Iberostar Heritage Grand Mencey - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Iberostar Heritage Grand Mencey Luxury hotel with 4 restaurants and a full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/2e265b35.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b995c2f8-ccaa-4686-96d8-c465f74cea96-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Banquet hall](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/82c38cba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/c7000f80.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/d5defaf4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Iberostar Heritage Grand Mencey, travelers find tranquility and luxury. Start the day with a rejuvenating breakfast, then unwind with yoga or Pilates at the health club. Relax by the outdoor pool or indulge in treatments at SPA Sensations. VIP Access 9.2 Wonderful ## Popular amenities - - - - - Bar - 24/7 front desk VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct. 24 - Oct. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 25 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.0 Very good 22 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV - 334 sq ft - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (with Garden) 9.2 Wonderful 16 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV - 334 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Twin Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Separate bedroom - 334 sq ft - City view - Sleeps 1 - 1 King Bed OR 2 Twin Beds ![Junior Suite](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/18ec3800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.4 Good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV - 484 sq ft - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View (single use) 9.0 Wonderful 2 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Separate bedroom - 388 sq ft - Sleeps 1 - 1 King Bed OR 2 Twin Beds ![Superior Double Room](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/f9c3314e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV Separate bedroom - 312 sq ft - City view - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Suite](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/87334914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV Separate bedroom - 549 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cribs/infant beds HDTV - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults & 1 Child) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cribs/infant beds HDTV Separate bedroom - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed OR 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.47444%2C-16.25332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EKN-ikIOsMULuLtC7WS8IUhMJzQ=) Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004 #### What's nearby - Rambla de Santa Cruz - 2 min walk - 0.2 km - Garcia Sanabria Park - 2 min walk - 0.2 km - Plaza de Espana - 13 min walk - 1.2 km - Centro Comercial Meridiano - 3 min drive - 2.7 km - Tenerife Auditorium - 3 min drive - 3.0 km #### Getting around - Chimisay - 11 min drive - Tenerife South Airport (TFS) - 48 min drive #### Restaurants - ‪Bar-Terraza Parque García Sanabria - ‬5 min walk - ‪Kiosko Numancia - ‬4 min walk - ‪Kon-Tiki - ‬1 min walk - ‪Restaurante La Posada - ‬5 min walk - ‪La SQuina - ‬5 min walk ## About this property ### Iberostar Heritage Grand Mencey Luxury hotel Take advantage of a poolside bar, a terrace, and a garden at Iberostar Heritage Grand Mencey. Treat yourself to a body treatment, a manicure/pedicure, or a facial at Spa Sensations, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes and Pilates classes are offered at the health club; Iberostar Heritage Grand Mencey also has dry cleaning/laundry services, 2 bars, and a business center. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna. Other perks include: - An outdoor pool - Buffet breakfast (surcharge), express check-out, and express check-in - Tour/ticket assistance, luggage storage, and ATM/banking services - Massage treatment rooms, concierge services, and 9 meeting rooms - Guest reviews give top marks for the breakfast and helpful staff Room features All 261 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and tubs or showers - HDTVs with satellite channels - Coffee/tea makers, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/66000000/65730000/65724000/65723948/6448a110.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Tenerife by Marriott Santa Cruz de Tenerife - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 322 reviews CA $195 CA $209 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=65723948&PinnedHotelID=65723948&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/93000000/92860000/92855900/92855823/c87f61fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife - 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Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=39184758&PinnedHotelID=39184758&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room (Exterior, window) | View from room](https://images.trvl-media.com/lodging/2000000/1080000/1079900/1079881/542c8cd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Adonis Plaza Santa Cruz de Tenerife - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 497 reviews CA $98 CA $116 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1079881&PinnedHotelID=1079881&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Offsite parking available (EUR 12 per day) - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 to 30 for adults and EUR 20 to 30 for children - 2 bars/lounges - 4 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Los Laureles - Los Menceyes - Restaurante Kon·Tiki - Restaurante Papa Negra ### Things to do - Full-service spa - Health club - Outdoor pool - Piano - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 9 meeting rooms - Business center - Conference center ### Outdoors - Garden - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Elevator (110 inch wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 100% renewable energy - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% organic food - Banquet hall - Built in 1950 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - HDTV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children - Nearby parking fee: EUR 12 per day (66 ft away) - Facilities fee: EUR 20 per person, per day and includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number H-38-4-0000005 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Grand Hotel Mencey Hotel Iberostar Mencey Iberostar Heritage Mencey Iberostar Grand Hotel Mencey Santa Cruz de Tenerife Iberostar Grand Mencey Iberostar Heritage Grand Mencey Hotel Iberostar Hotel Grand Mencey Iberostar Hotel Mencey Iberostar Mencey Iberostar Mencey Grand Hotel Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife ## Frequently asked questions ### Does Iberostar Heritage Grand Mencey have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Iberostar Heritage Grand Mencey? > As of Oct 24, 2025, prices found for a 1-night stay for 2 adults at Iberostar Heritage Grand Mencey on Nov 3, 2025 start from CA $246.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Iberostar Heritage Grand Mencey pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Iberostar Heritage Grand Mencey? > Limited spots are available. ### What time is check-in at Iberostar Heritage Grand Mencey? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at Iberostar Heritage Grand Mencey? > Check-out is at noon. ### Where is Iberostar Heritage Grand Mencey located? > Situated in Santa Cruz de Tenerife, this luxury hotel is steps from Rambla de Santa Cruz and Garcia Sanabria Park. Nuestra Senora del Pilar Parish and Almeyda Military Museum are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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