expedia

Overview of Hotel Best Semiramis

Photo gallery

Guest reviews

3.9 / 5Good
433 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive

Map

What's nearby

Popular LocationLa Paz Lookout5 min walk
Popular LocationBotanical Gardens8 min walk
RestaurantLa Cla2 min walk
RestaurantApricot2 min walk
AirportSanta Cruz de Tenerife (TFN-Tenerife North)28 min drive

Choose dates to view prices

  • Standard Room (2 adults)

    4.6/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 2
    More details
  • Standard Room (3 adults)

    4.4/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 3
    More details
  • Standard Room (2 adults + 1 child)

    5/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 3
    More details
  • Superior Room (2 adults)

    4.6/5 guest room rating

    Room amenities

    • 360 sq ft
    • Sea view
    • Sleeps 2
    More details
  • Standard Room (2 Adults + 2 Children)

    4.8/5 guest room rating

    Room amenities

    • 360 sq ft
    • Resort view
    • Sleeps 4
    More details
  • Superior Room (2 adults + 1 child)

    Room amenities

    • 360 sq ft
    • Sea view
    • Sleeps 3
    More details
  • Superior Room (3 adults)

    Room amenities

    • 360 sq ft
    • Ocean view
    • Sleeps 3
    More details
  • Superior Room (2 adults + 2 children)

    Room amenities

    • 360 sq ft
    • Ocean view
    • Sleeps 4
    More details

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel Best Semiramis is in the suburbs and on the waterfront. Loro Park is a popular attraction and the area's natural beauty can be seen at Lago Martianez Swimming Pools and Garden Beach.

Map
Popular Location

What's nearby

  • La Paz Lookout - 5 min walk
  • Botanical Gardens - 8 min walk
  • Botanical Garden of La Orotava - 8 min walk
  • Martianez Shopping Centre - 12 min walk
  • Lago Martianez Swimming Pools - 20 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive

Restaurants

  • Restaurante Buffet — 1 min walk
  • La Cla - 2 min walk
  • Apricot - 2 min walk
  • El Secreto - 3 min walk
  • Orquidea - 3 min walk

About this property

Hotel Best Semiramis

5-star luxury hotel near Lago Martianez Swimming Pools
This hotel features a full-service spa, a restaurant and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 287 rooms offer free WiFi, balconies and TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Hotel Best Semiramis offers 287 forms of accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Limited parking spaces

Food and drink

Free buffet breakfast available daily 6:30 AM–9:30 AM
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Room service available

Things to do

Fitness centre
Full-service spa
Indoor pool
Outdoor pool
Sauna
Surfing/boogie boarding
Windsurfing

Family friendly

Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Lift
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Spanish

Business services

1 meeting room
Business centre
Conference space

Outdoors

Garden
Pool umbrellas
Rooftop terrace

Spa

Body treatments
Massages
Hot tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Well-lit path to entrance
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Beach towels
Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Linens

Bathroom

Bathtub or shower
Eco-friendly toiletries
Hairdryer
Towels

Entertainment

Satellite channels
TV

Food and drink

Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Frequently asked questions

Can I cancel my reservation for free at Hotel Best Semiramis and receive a full refund?
Yes, Hotel Best Semiramis offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Best Semiramis cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Limited spots are available. There is free parking nearby.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Is this hotel all-inclusive?
Some rate plans available at this hotel are all-inclusive.
Where is this hotel located?
Situated on the waterfront, this luxury hotel is within 1 mile (2 km) of Orotava Valley and Lago Martianez Swimming Pools. Loro Park and Garden Beach are also within 3 miles (5 km).

Guest reviews

5 - Excellent
132
4 - Good
183
3 - Okay
88
2 - Mediocre
20
1 - Poor
10
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Feb 2020

1/5

  • Liked: Property conditions & facilities
  • Disliked: Staff & service, amenities

Really disappointed in this experience I had a room on one floor of the ones downstairs in the hotel and the whole hallway and rooms smell old pipes and it feels like a really awkward sewer smell I don't know how they can give a five-star rating to a hotel like this that really looks like three-and-a-half or maximum four stars the hotel also has no heating and air conditioning service only because you use one of the two so if you are hot unfortunately there is no way to place air conditioning The internet is the worst service is very bad the food To tell the truth, it leaves a lot to be desired Without variety it only has a kind of buffet that is really bad And neither is it from a five star hotel Most of the staff is friendly but others are really rude specifically if something is reported that is wrong With respect to the location of the hotel and the views it has, the landscape is really beautiful, and the hotel rooms have a good view

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location & views....great value for money

Stayed 4 nights in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was good but not 5 star, Quite often the egs or fish was burned taste.

Stayed 14 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the different foods they had out for breakfast and it was delicious. What i I didn't like was the temperature of the hot tub and the heated pool, they were both not heated at all.

Stayed 4 nights in Jan 2020