McKinney Vacation Packages

Safety issues. Hotel won't take responsibility if anything happens to your car when you park in their narrow alley leading to several spots considered "compact", or on the street in this seemingly regular neighborhood, or when you trip on the metal ramp leading inside that has no tread or when you experience another guest that is crying and physically slamming things at 12am or possibly even hurting eachother. and they tell you the desk isn't manned all the time so it's assumed we wouldn't be assisted with all the messages stating this fact. Manager Stephanie minimized this stressful, harmful situation as "sensitive to noises" and gave an insulting 45 dollars to keep quiet. She claims they were "fixing the ice machine at 12am" and that's what you heard. No. We heard much more than that and manager gaslighting our genuine concern didn't help. Don't stay here especially if you don't want to be afraid for your safety or worried about your property. Also before visiting the Madison, make sure & look up the location, pretty far from the actual walking area in the Bishop Arts District, we were very surprised. Do research and stay somewhere else. It's not worth saving 50 dollars for this one until they fix their security & get better management to handle genuine concerns.

An excellent property in a buzzy area with lots of good restaurants nearby. Quiet comfy rooms.

Overall the property is fantastic. Perfect location and friendly staff. We did have a small issue with the faucet coming out of the sink and broke while we were using it this morning.

What a hidden gem! I joked to my wife that we need to make it an annual event to stay at the Cooper. Such a cool area nestled in Dallas. We will be back!