Search Chalets in Mascot from CA $501

"Excellent property, but the male check in staff was surprisingly unfriendly and unhelpful. I didn't catch his name, but he was helping a guest before me, and was upbeat and friendly to that guest, which is what I have been accustomed to experiencing as "southern hospitality". Unfortunately, when it came to be my turn for assistance, his demeanor immediately turned sour and he acted as if I was a bother to him. He literally did nothing to help me and my wife and, in fact, dismissed me as if I was not welcome at your property. I hope he was just having a bad day and didn't treat other guests the way he treated us. "

"Minimal surroundings Bed was good. Room was quiet. Parking is inconvenient "

"We loved the resort! Staff was great, Everything was clean, and there was so much to do. My only complaint would be water pressure and temperature in the shower in our room. We had very little pressure and the water was either really hot or really cold. There was no in between. "

"Hotel was nice but some areas you could tell needed more cleaning. Rust on door hinges in bathroom and outdoor balcony area needed to be swept. Towels unavailable at pool. You could tell place was understaffed. Breakfast was not very good other than the waffles. Needs more breakfast options. Overall decent hotel "

"Great for family"

"Great"

"The staff were super great. Breakfast was good. The beds are super tall. "

"Room was very clean, coffee always available and Delicious!! Close to all attractions, great location! "

"Rooms were nice. Breakfast ok..."