Managua Department Vacation Packages

Generally, this hotel has the potential to be a A+ hotel, however, the poor maintenance of the individual rooms is shocking. The rooms were smelly, some lights did not work

The property is very intimately set up the room that I got had the hot tub and the balcony connected, which was very nice. The only thing that I had an issue with was, I guess the room hadn’t been used in a little while so there was a a few small bugs that were in the bed and when I turned the ceiling fan on a few of them fell from the ceiling fan and because of the heat, the power kept going off and it stayed off for quite a while in the middle of the night, which caused us to be extremely hot, but the owner did go get gas for his backup generator and had this cooled off by early morning, and the power came back on a few hours later

Best service Clean and friendly staff Thank you

STAY AWAY!!!! Fraud!!!! The day we arrived- there was no food in the restaurant- it was closed at 5.30 pm while the brochure said dinner time 5-8pm- 2- over the span on 3 days out of the 8 day reservation there were several times when the cook came late- they literally didint make breakfast- even though our booking included breakfast in our reservation. The last day is when I got fed up since I have little kids 10, 14 and we were hungry since 11 and there were no restaurants nearby. 3- Attached is the brochures they provided after the reservations were made on expedia almost NONE OF THOSE ACTIVITIES WERE IN PLACE, 4- The kitchen was barely stocked and the employee came "after the restaurant was supposed to be open" i saw the ONLY employee walk in at 8 am while thy states kitchen was open for breakfast from 8-10 am 90 % of people waited on an average of 1.5- 2 hours because there was ONLY one employee in the kitchen. 5- In our 3 days stay we were not given dinner and break fast on two separate occasions. They lied about the sunset cruise that i booked for my family- it was a small life saving/evacuation boat and not a "cruise" they drove us in the ocean without any tour guide and dropped us back. 6- I paid for an 8 day stay and we left the place 3 rd day morning because they failed to serve breakfast. and that was not the first time they let customers go hungry. 7- they advertise the spa- its closed! ****FRAUD** won’t refund!