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"They gave me a key to a room that was not cleaned yet. I had to tell them... and then leave... and rhen come back while they cleaned. The room had a very strange smell. I paid for a late checkout but got a call at normal checkout time telling me I had to leave. I had to tell them I paid extra and they said ok but at that point I felt very uncompfortable so I left. "

"BED BUGS! BED BUGS! BED BUGS!"

"Pros: Pool and gym were nice and well maintained. Room was nice, although small. Staff was always so nice and helpful. Breakfast was standard but good. They have a waffle maker! Ac worked. Cons: Rooms (at least the one I was in) have no clothing drawers and limited hanging space. You can hear everything going on in the next room if you have a room with a separation door. Listening to people blare music and yell at 1 am when you work the next morning is fun. We could also just hear people having normal conversations. Parking is bad, as there’s a ton of spaces in the back, but there’s always a big work truck parked sideways blocking 3-6 spots. You also cannot enter the building through any door except the front, even with your key card. A bit difficult when you’re trying to take stuff to your room. WiFi is atrocious. Cut out every 2 minutes, was nearly impossible to do schoolwork or watch a movie. Pretty expensive place to stay as well, although the amenities are very nice and make sense for the price. Overall, while I loved the staff and amenities, I wouldn’t book here again just because of the negative experiences."

"Could not have been any better for the price."

"Friendly helpful reception staff. Spacious rooms with super comfy beds. Good breakfast and close to all key Geneva highlights."

"Check in was quick and easy. The front desk staff was always courteous and polite. The hotel needs a little renovation (e.g., peeling tub and shower). We didn’t use the pool, but the cafe was a nice touch. We’ll likely go back, when we’re in town next month."

"Staff was great. Property was clean. No issues at all."

"Breakfast buffet was very good"

"Best breakfast I’ve had a a hotel in years! Friendly staff & great property. I was concerned by the low rating and was pleasantly surprised that this Hampton was do nice! "