Madera Vacation Packages

The clerk at the front desk was very helpful. We were able to walk to the airport rental car place from the hotel. Very convenient

My only reason for the low stars were 2 reasons! 1.) No pets allowed! Im and animal & pet lover so im absolutely bias! Sorry 2.) No trash cans outside! What's up with that? I'd like to empty the fast food wrappers etc out of my car when I stop to rest from traveling all day but I can't there because there is Not ONE trash can in the parking area! Aside from those 2 issues the place is Great! And somewhat isolated, which i really like!

The staff was very welcoming & attentive. Our room & amenities were clean/satisfactory. Unfortunately, we only had the experience for one night & were very satisfied.

My stay was good overall. However, there was some confusion at the front desk because the receptionist mixed me up with another customer she was assisting. When I checked out, I informed her that I had misplaced one of the room key cards. She assured me that it was not a big deal, so I was not expecting any additional charges. Later, I found out that I was charged for the missing card. I understand that there may be a fee for lost items, but it would have been helpful if she had informed me beforehand that there could be an additional charge if the card was not found. Clear communication would have prevented the surprise charge.

Staff was great. Smelt like the devils lettuce very overwhelming every day of our stay