Find Family Hotels in Lumsden from CA $90

"The room was dirty, stains on the bath tub, stains on the headboard, sheets also had holes in them. Had kids banging on both of our doors plus the broken pool dool that slams super loud everytime someone comes in and out. Called front desk about moving rooms, couldnt, okay but lady said shed deal with the kids...kids were not dealt with. WORST possible location, crackheads and drunks roaming the parking lot all night, having fights in the lot and screaming, lots of suspicious people hanging around there. Please dont be fooled by their "renovated rooms" this is a run down hotel that had its prime in 2001, housekeeping needs to do a better job, the hotel needs to fix the pool door. I dont find it fair at all i had to pay the amount i did for that stay to be harassed the whole time. Please DO NOT stay here."

"N/A"

"Pretty comfortable stay, room was updated, but the wear was showing around the bathroom. The main areas were very clean and staff friendly but the stairwell smelled very bad. The curtains let in a lot of light but not the worst. Very convenient location! Everything is a short walk or drive to get what you need. "

"Ok"

"The room was clean but we were supposed to have a queen bed and it was only a double size maybe the ad on site need to be changed the front staff were all very friendly and that was all we dealt with"

"Friendly, approachable and helpful staff. Kids loved the pool"

"Breakfast: I wasn’t give a breakfast voucher upon my arrival and when I went to the restaurant I asked how the breakfast works and was stated I just order off the menu, I thought it was different as most hotels have the buffet style. Then I was given my bill and then was told I was supposed to get a voucher on my check in…then I was told I ordered something that the voucher wasn’t for and was only compensated a portion…very poor communication in my opinion Hotel conditions: Blinds were messed up and had troubles closing Tile was DIY silicone fixed when cracked Walls marked up and drywall cracks Next to a train yard to it was loud and disruptive at time AC would make something rattle in the room all night when on Loud guests in the hallways at midnight, not very sound proof Doors slammed hard GYM This was okay, nice amount of weights & equipment, not cleaned over night as there were still empty cups and towels that were in there the night before. Staff was friendly Lots of transient people in the neighbourhood, not an Ideal part of town I’d choose elsewhere my time time in town "

"Room is outdated and more concerning to myself is that it wasn’t cleaned thoroughly. There was a scummy ring around the bathtub. Had not been cleaned. "

"Front desk staff some are very nice they were above and beyond and did the hospitality right. But others like the manger of the restaurant. Very aggressive and confrontation to defend the rude experience. One night I was at the buffet in the morning . One staff have been informed that I'm a guest . So I got seated the other waiter came with sneakyness ( has a Hench and wanting to investigate but with a nice face and smile and careful steps ) come to me asking me if I need anything then asking is I was working with anyone like air Canada then slowly asking if I was a guest .I just stood up and left and made a complaint. I already was seated n I told the other waiter that I was a guest. When I went to the front desk they were laughing in my face . Chief called and tried to make up but I wanted to check out and left because I didn't want to stay with the vibe that I'm being judged. Next week ok r two I forgot about it and brushed it off because the Chef was very sincere about the experience and apologized sincerely. . The next visit I went to the lounge at night to order something before bed. I asked the waiter for the menu and when I was about to order I said I'm ready to order. Then she loudly said " what can I get for you ? Butter chicken!. I said why would you think I was gonna get butter chicken. I said I'm good thanks and as i was walking away to bring to the front desk. She is following me to the front to make sure she is there when I make the complaint. Sonfro"