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Unfortunately, my check-in experience was disappointing. The check-in location is different from the property itself, which wasn't very clear. When I called because I couldn't find anyone, the staff member responded by asking sarcastically if I hadn't seen the sign on the door. After I reached the check-in location, no one was at the reception, so I called again. When he arrived, he said, "Are you the one calling me?" and then complained that he couldn't even go to the washroom. Throughout the check-in process, he came across as intimidating and responded sarcastically whenever I asked questions. As a non-French speaker, I also felt that I was treated less respectfully, which made the experience uncomfortable. While the property itself may be fine, the customer service left a very negative first impression.

Il n’était pas inclus le petit déjeuner

We stayed at this hotel for a couple of nights. Check-in was easy and the staff were friendly and helpful. The room was small, but comfortable and clean. Excellent location, 5 minutes to the main street with restaurants. 10 minutes to Hop on Hop off or Lady Dive tours. 15 minutes to ByWard market. Lots of Ubers to get you around. Parking, is available for a charge, just register your vehicle at check-in.

Very nice building Good with dogs A+

I really like the hot tub and the sauna , it's so relaxing after travelling so far