Title: The Norfolk - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# The Norfolk

Hotel with a 24-hour front desk, 8-minute walk to Hyde Park

## Photo gallery for The Norfolk

![Exterior - The Norfolk (London)](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/118e93d8.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Reception - The Norfolk (London)](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/194527d2.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - The Norfolk (London)](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/5bcb9c05.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Train station shuttle - The Norfolk (London)](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/f16915ca.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Cosy Double Room | Room amenity - The Norfolk (London)](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/763a6bb1.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Close to Marble Arch and Hyde Park, The Norfolk provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi. 

## Reviews

7.6

Good

## Popular amenities

- Free WiFi
- Air conditioning
- Laundry
- 24/7 front desk

## Room options

### Check availability for these dates

Tonight

[Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=118089159&PinnedHotelID=118089159&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=118089159&PinnedHotelID=118089159&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=118089159&PinnedHotelID=118089159&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=118089159&PinnedHotelID=118089159&HadPinnedHotel=true&regionId=-1&adults=2)

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### View all photos for Cosy Double Room

![Cosy Double Room | Room amenity](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/763a6bb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Cosy Double Room

### Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Memory foam bed

Egyptian cotton linens

Private bathroom

Free bottled water

- 86 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Deluxe Double Room

![Deluxe Double Room | Room amenity](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/7a155bf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Double Room

### Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Memory foam bed

Egyptian cotton linens

Private bathroom

Free bottled water

- 108 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Superior King Room

![Superior King Room | Room amenity](https://images.trvl-media.com/lodging/119000000/118090000/118089200/118089159/0f7db51d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior King Room

10.0

Exceptional

1 review

### Highlights

Air conditioning

Flat-screen TV

Hypo-allergenic bedding

Premium bedding

Memory foam bed

Egyptian cotton linens

Private bathroom

Free bottled water

- 129 sq ft
- Sleeps 2
- 1 Queen Bed

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## About the area

Located in London City Centre, a neighborhood in London, The Norfolk is near the airport and near a metro station. Marble Arch and Buckingham Palace are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Kensington High Street. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed. 

[Visit our London travel guide](https://www.expedia.ca/London.dx178279)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51569%2C-0.17410&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FqhaIKPwZTiKyMei_C77lYvWWZg=)

6-8 Norfolk Square, London, England, W2 1RS

### What's nearby

- St Mary's Hospital \- 2 min walk \- 0.2 km
- Paddington Central \- 6 min walk \- 0.6 km
- Hyde Park \- 6 min walk \- 0.6 km
- Kensington Gardens \- 6 min walk \- 0.6 km
- Marble Arch \- 13 min walk \- 1.2 km

### Getting around

- Paddington Underground Station - 1 min walk
- London Paddington Station - 2 min walk
- Heathrow Airport (LHR) - 51 min drive

### Restaurants

- ‪Angus Steakhouse Paddington - ‬1 min walk
- ‪Blank Street Coffee - ‬1 min walk
- ‪CÉ LA VI London - ‬3 min walk
- ‪Sawyers Arms - ‬1 min walk
- ‪146 Pad - ‬2 min walk

## About this property

### The Norfolk

Upscale hotel near Hyde Park

Close to Marble Arch and Kensington Gardens, The Norfolk provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi. 

You'll also find perks like:

- Concierge services, smoke-free premises, and luggage storage
- Tour/ticket assistance, a 24-hour front desk, and a porter/bellhop

Room features

All guestrooms at The Norfolk include perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water. 

Extra conveniences in all rooms include: 

- Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
- 50-inch flat-screen TVs with satellite channels
- Free tea bags/instant coffee, electric kettles, and heating

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transportation

- No onsite parking available

### Conveniences

- 24-hour front desk
- Luggage storage

### Guest services

- Concierge services
- Dry cleaning/laundry service
- Housekeeping (once per stay)
- Porter/bellhop
- Tour and ticket assistance

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 8 steps to reach entrance
- Upper floors accessible by stairs only

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Egyptian cotton sheets
- Hypo-allergenic bedding
- Memory foam mattress

### Bathroom

- Free toiletries
- Shampoo
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 50-inch flat-screen TV with satellite channels

### Food and drink

- Electric kettle
- Free bottled water
- Tea bags/instant coffee

### More

- Air conditioning (climate-controlled)
- Heating (climate-controlled)

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18 

### Check-out

Check-out before 11:00 AM

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- A damage deposit of GBP 25 will be collected before check-in.

We have included all charges provided to us by the property. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

### We should mention

This property does not have elevators

## Frequently asked questions

### Is The Norfolk pet-friendly?

### How much does it cost to stay at The Norfolk?

### How much is parking?

### What time is check-in at The Norfolk?

### What time is check-out at The Norfolk?

### Where is The Norfolk located?

## Have a question?

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## Reviews

## The Norfolk Reviews

7.6

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.4

Cleanliness

### 6.0

Amenities

### 7.0

Staff & service

### 7.2

Property conditions & facilities

10 - Excellent

3

8 - Good

7

6 - Okay

2

4 - Poor

2

2 - Terrible

0

## Reviews

### 10/10 Excellent

#### Joseline

Nov 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great staff and great service

##### Joseline

Stayed 3 nights in Oct 2025

### 8/10 Good

#### Linda

Oct 24, 2025

Liked: Staff & service

Good price compared with other hotels in central London and very close to all the transport links around Paddington station. Lovely reception staff. Room was great, comfy bed and crisp linen. Bathroom very small - everything you need and a good shower but it wouldn't suit a larger person. Door would benefit from more soundproofing - I could hear guests in the rooms opposite talking, but maybe I was unlucky and they were being particularly loud.

##### Linda

Stayed 1 night in Oct 2025

### 6/10 Okay

#### Helen

Oct 15, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

On the plus, the room was immaculately clean, everything looked very new, and the bed was very comfy. I found the man on reception unwelcoming, and I am never impressed when a hotel reception says your room number out loud when you are a woman travelling solo. Need a company policy and training on this. It’s an old property, so no lifts (I was on the 4th floor but thankfully only an overnight bag). It is single glazed windows so a bit noisy, and not great sound proofing between rooms.

##### Helen

Stayed 1 night in Oct 2025

### 6/10 Okay

#### SHANTELL

Oct 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Shower was way too small! 

##### SHANTELL

Stayed 2 nights in Oct 2025

### 8/10 Good

#### mike

Dec 18, 2025

##### mike

Stayed 2 nights in Dec 2025

### 8/10 Good

#### Tsz Ying

Dec 2, 2025

##### Tsz Ying

Stayed 2 nights in Nov 2025

### 8/10 Good

#### Jenna

Nov 5, 2025

##### Jenna

Stayed 1 night in Oct 2025

### 4/10 Poor

#### Ashleigh

Oct 17, 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

##### Ashleigh

Stayed 3 nights in Oct 2025

### 10/10 Excellent

#### Rosemary

Oct 9, 2025

##### Rosemary

Stayed 2 nights in Oct 2025

### 10/10 Excellent

#### Kento

Sep 28, 2025

##### Kento

Stayed 2 nights in Sep 2025