Hotel is very nice. This was my fourth visit. A lot of business travelers and families.
I don't like the security because I feel you can walk right in the door and the staff will hold the door for you.
Comment from Hotel Management
8-May-2016 by Natalie, Hotel Management
I am pleased to read that you had a pleasant stay with us and that you were impressed with the hotel's central location and the cleanliness standards. However, I was sorry to read that you felt that the staff need to have more secure checks when letting guests into the hotel, instead of holding the door immediately for them.
We thank you for your constructive feedback, as this will help us to improve the level of service at the London Hilton on Park Lane.
Guest Services Manager