Ratings based on 842 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller fromtexas usa

Nice hotel and helpful friendly staff

Posted 29-Sep-2016
Hotel was really nice and with , friendly staff. They were always there when we need our help. It was centrally located. This hotel is highly recommended
Comment from Hotel Management
30-Sep-2016 by Natalie, Hotel Management
Dear marilu, I am pleased that you enjoyed your stay with us and I am glad that you found the staff very hospitable. Furthermore, I am glad that you enjoyed the hotel's central location. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager
1out of 5
by A verified traveller fromSydney, AUS

Tired Hilton Hotel

Posted 22-Sep-2016
Pros: Location and breakfast
Cons: Hotel needs a refurbishment
Location: Great location with nice restaurants and bars nearby.
Worst Hilton I have ever stayed in. Water pressure in hand basin was minimal. No hot water in hand basin during mornings and had to boil a kettle to get water to shave. Fault never rectified. After three days of asking sound at an acceptable volume level was eventually restored to the tv. Housekeeping staff never knocked when entering room (embarrassing !) and missed cleaning room on one of our four days stay. Had to ask for this service on returning to the hotel one evening. Had to constantly ask for more tea and milk for the room. Access keys to the room kept loosing data with resultant lockout. Yet another trip down to reception to complain!!! Never again.
5out of 5
by A verified traveller fromRiyadh

Great choice on park lane

Posted 20-Sep-2016
The hotel overall is awesome, location is between Knightsbridge and oxford st walk distance. Check in - out were smoothly. Taxies 24/7 available in the front door. Room is clean and room service is good. It happened that they clean the room twice a day and there's a bar on the 28th floor gd to swing by before to head out. Overall I'd say it's a highly recommended hotel as I stayed for 12 days.
Comment from Hotel Management
30-Sep-2016 by Natalie, Hotel Management
Dear Tariq, I am pleased that you enjoyed your stay with us, and that you were impressed with the service throughout. I am also glad that you loved the hotel's central location. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager
5out of 5
by A verified traveller

Ubicado en el barrio Mayfair, Corazón Londres

Posted 26-Jul-2016
Pros: Me gusto el restaurante de inspiración polinesia de Londres, ofrece un sabor del paraíso y es célebre por su cóctel Mai Tai 1944.
Cons: Tal vez hacer un poco mas modernas sus habitaciones,
Location: Se encuentra junto al lago de Hyde Park, centros comerciales tienda Oxford Street, así mismo se encuentran las tumbas de Charles Darwin
Las habitaciones cuentan con TV de pantalla plana y baño de mármol. Algunas tienen balcón. Las habitaciones y suites executive incluyen conexión a internet, servicio de registro de entrada privado y acceso al salón executive, donde se sirve un desayuno continental, aperitivos y bebidas durante todo el día de forma gratuita.
Comment from Hotel Management
by Natalie, Hotel Management
Dear Guest, I am pleased that you had a great stay with us recently. I am glad that you liked our Trader Vics restaurant and that you were impressed with the hotel's central location. Furthermore, I am glad that you enjoyed your room with its great features, and that you were able to make good use of the Executive Lounge. We hope you will stay with us again in the near future. Kind regards, Natalie Tam Guest Services Manager
5out of 5
by A verified traveller fromherefordshire

Service excellence and quiet

Posted 25-Jul-2016
Absolutely first class staff. They were all so helpful without exception and just seemed to give that little bit more than necessary which was really refreshing. We usually stay at the Hilton Kensington but needed to be closer to the centre and were amazed out how quite and peaceful the hotel was. One of the best hotels I've stayed in.
Comment from Hotel Management
25-Jul-2016 by Natalie, Hotel Management
Dear Guest, It is great to read that you had a wonderful experience, and that you were particularly impressed with the service received. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager
4out of 5
by A verified traveller fromBrugge

GOED GELEGEN, MOOI UITZICHT

Posted 7-Jul-2016
Pros: Naast de ligging was het uitzicht over de stad spectaculair vooral voor Mayfair waar weinig hoogbouw is.
Hotel op zeer goed gelegen. Wat verouderd maar goed onderhouden. Personeel redelijk behulpzaam. Door hoogte mooi uitzicht over de stad.
Comment from Hotel Management
7-Jul-2016 by Natalie, Hotel Management
Dear Marc, Thank you for taking the time to share your recent experience with us. I am pleased that you enjoyed your stay and that you were impressed with the hotel's central location, great views, and the good service. We hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager
3out of 5
by A verified traveller

wifi costs $

Posted 7-Jul-2016
Lame because you pay for this expensive hotel then they charge you for wifi, and the elevators are really slow, and weird.
Comment from Hotel Management
13-Jul-2016 by Natalie, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback with us. I was sorry that you were not aware that there is complimentary wifi in the lobby and public areas, and that you did not like the modern lift system. We appreciate your comments, as they will help us to improve the level of service at the London Hilton on Park Lane. Kind regards, Natalie Tam Guest Services Manager
4out of 5
by A verified traveller

眺めの良い高層階

Posted 4-Jul-2016
ハイシーズンでも曜日により価格変更有。Brixit前後の為替変動もあり安値感も。 明るく清潔感もある快適な空間。眺めの良い高層階お奨め。シャワールーム別ではなくバスタブ兼用。 Hilton TowerのあるパークレーンにはGrosvenor House、Dorchester、Four Seasons、Intercontinentalと使い勝手の良い優雅な宿泊施設が並ぶ。Selfridges、Harrods、F&M ,Bond Streetは徒歩圏内。市内観光はタクシー、バス、地下鉄移動が便利。 Hyde park目の前。
Comment from Hotel Management
6-Jul-2016 by Natalie, Hotel Management
Dear Guest, I am pleased to read that you had an enjoyable stay with us. I am glad that you were impressed with the cleanliness levels, amazing views from your room, as well as the hotel's central location. We hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager
5out of 5
by Lone

Posted 2-Jul-2016 on Hotels
Comment from Hotel Management
7-Jul-2016 by Natalie, Hotel Management
Dear Lone, I am so pleased that you had a wonderful stay with us, and we hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager
5out of 5
by Jeroen fromHoorn

Hilton on park lane

Posted 30-Jun-2016 on Hotels
-net/ schoon hotel -geode service -alle voorzieningen aanwezig -mooie locatie in een geode buurt
Comment from Hotel Management
7-Jul-2016 by Natalie, Hotel Management
Dear Jeroen, I am pleased that you had a wonderful stay with us recently. It is great to learn that you were impressed with the level of service and that the location of the hotel was convenient. We hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager