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Hypo-allergenic bedding, down duvet, pillow top beds, minibar
Hypo-allergenic bedding, down duvet, pillow top beds, minibar
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Hypo-allergenic bedding, down duvet, pillow top beds, minibar

Guest reviews

4.3/5 Excellent
992 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationLondon Eye15 min walk
Popular LocationBig Ben18 min walk
Popular LocationWestminster Abbey8 min drive
AirportLondon (LHR-Heathrow)53 min drive

Choose dates to view prices

  • Double Room Single Use

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 1
    More detailsDouble Room Single Use
  • Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 193 sq ft
    • Sleeps 2
    More detailsDouble or Twin Room
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room
  • Double Room, City View

    5/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    More detailsDouble Room, City View
  • Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 1
    More detailsDouble Room Single Use, City View
  • Triple Room

    Room amenities

    • 248 sq ft
    • Sleeps 3
    More detailsTriple Room

About this area

London

Located in London's London City Centre neighbourhood, H10 London Waterloo is in the city centre and near the beach. London Dungeon and Tate Modern are cultural highlights, and travellers looking to shop may want to visit Borough Market and Covent Garden Market. London Eye and ZSL London Zoo are not to be missed. Our guests love the hotel's convenience for public transport: Lambeth North Underground Station is 6 minutes by foot and Elephant & Castle Station is 7 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • London Eye - 15 min walk
  • Big Ben - 18 min walk
  • Westminster Abbey - 8 min drive
  • The Shard - 8 min drive
  • London Bridge - 11 min drive

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 7 min walk
  • London (LHR-Heathrow) - 53 min drive

Restaurants

  • Three O Two Restaurant — 1 min walk
  • Masters Super Fish - 2 min walk
  • Duke of Sussex - 5 min walk
  • Wahaca - 6 min walk
  • La Barca - 6 min walk
Questions about this property?Find answers

About this property

H10 London Waterloo

4-star London hotel in London City Centre, near St. Thomas' Hospital
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. All 177 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Other amenities available to guests include iPod docking stations, 24-hour room service and cable TV.
H10 London Waterloo offers 177 forms of accommodation with iPod docking stations and minibars. Pillowtop beds feature down comforters. Premium cable televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Street parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 22 for adults and GBP 22 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre (861 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in between 3 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a yearly private event, The Waterloo Sky Bar will be closed on December 31.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per night.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 22 for adults and GBP 22 for children (approximately)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at H10 London Waterloo and receive a full refund?
Yes, H10 London Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to H10 London Waterloo cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at H10 London Waterloo?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM to 6:00 AM.
What time is check-out at H10 London Waterloo?
Checkout is at noon.
Where is H10 London Waterloo located?
Located in London City Centre, this hotel is within a 15-minute walk of St. Thomas' Hospital, London Eye and Royal National Theatre. Westminster Bridge and London Dungeon are also within 1 mile (2 km). Lambeth North Underground Station is 6 minutes by foot and Elephant & Castle Station is 7 minutes.

Guest reviews

Overall score and ratings for H10 London Waterloo

4.3
Excellent
5 - Excellent
479
4 - Good
391
3 - Okay
79
2 - Mediocre
27
1 - Poor
16
4.5
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable room with good amenities. VIP upgrade was an appreciated gesture. Nespresso machine within room was a bonus. Very service-oriented staff. Will highly recommend this hotel for future trips!

Stayed 5 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very central, close to Waterloo and the Southbank. The staff were welcoming and friendly.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay

We had an amazing stay from start to finish! We arrived early after a long journey to drop our bags off and were told that our room was ready. We had a lovely glass of fizz each on arrival and could drink it on the roof terrace. Our room was on the top floor and had amazing views and the room was very clean and in perfect condition. The staff were very welcoming from the cleaning staff to reception to the bar. If I was near the area I would definitely stop again.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great views across London. Always very clean. Drink on arrival is a nice touch

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities

Further afield than anticipated but still a good location to reach the National Theatre, Waterloo station, etc. Nice contemporary aesthetic.

Stayed 1 night in Mar 2020