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Cranley Hotel London

4.0 star property
Upscale boutique hotel near Hyde Park

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your current months are April, 2024 and May, 2024.
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May 2024

Cranley Hotel London

Photo gallery for Cranley Hotel London

Premium bedding, minibar, in-room safe, desk
Penthouse | Balcony
Exterior
Terrace/patio
Penthouse | Golf

Overview of Cranley Hotel London

5.2
Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in London.

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Laundry
  • Bar

Explore the area

10 Bina Gardens, South Kensington, London, England, SW5 0LA
  • Popular LocationNatural History Museum11 min walk
  • Popular LocationRoyal Albert Hall3 min drive
  • Popular LocationHyde Park4 min drive
  • AirportLondon (LHR-Heathrow)30 min drive
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Room options

Penthouse

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room (with Four Poster Bed)

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Single Room, 1 Double Bed

  • 107 sq ft
  • Sleeps 1
  • 1 Double Bed

Junior Suite

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Cranley Hotel London is located in London City Centre, a neighborhood in London, and is near a metro station. Natural History Museum and Royal Albert Hall are cultural highlights, and travelers looking to shop may want to visit Kensington High Street and Westfield London Shopping Centre. Check out an event or a game at Wembley Stadium, and consider making time for London Eye, a top attraction not to be missed.

What's nearby

  • Natural History Museum - 11 min walk
  • Victoria and Albert Museum - 14 min walk
  • Kensington High Street - 17 min walk
  • Royal Albert Hall - 3 min drive
  • Hyde Park - 4 min drive

Getting around

  • Gloucester Road Underground Station - 6 min walk
  • West Brompton Station - 13 min walk
  • London City Airport (LCY) - 60 min drive

Restaurants

  • Fait Maison - 5 min walk
  • Club Lounge - 3 min walk
  • The Stanhope Arms - 6 min walk
  • Burger King - 6 min walk
  • Bugis Street Brasserie - 4 min walk

About this property

Cranley Hotel London

Upscale boutique hotel near Hyde Park
Close to Natural History Museum and Royal Albert Hall, Cranley Hotel London provides a free daily manager's reception, a terrace, and a library. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, continental breakfast (surcharge), and bike rentals
  • Babysitting (surcharge), a front-desk safe, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and concierge services
  • Guest reviews speak well of the location
Room features
All guestrooms at Cranley Hotel London feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Designer toiletries and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and electrical adapters/chargers

Languages

English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 35 per day)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM–10:00 AM for a fee: GBP 9.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Each adult staying at the property must present valid photo identification at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 9.95 per person
  • Nearby parking fee: GBP 35 per day
  • Rollaway bed fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Cranley Hotel London pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cranley Hotel London ?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Cranley Hotel London on Mar 24, 2024 start from CA $88.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cranley Hotel London ?

This hotel doesn't offer parking.

What time is check-in at Cranley Hotel London ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Cranley Hotel London ?

Check-out is at noon.

Where is Cranley Hotel London located?

Located in London City Centre, this boutique hotel is within a 15-minute walk of Cromwell Road and Natural History Museum. Hyde Park and Kensington High Street are also within 1 mi (2 km). Gloucester Road Underground Station is 6 minutes by foot and South Kensington Underground Station is 10 minutes.

Cranley Hotel London Reviews

Reviews

5.2
Rating 10 - Excellent. 96 out of 1003 reviews" "
Rating 8 - Good. 185 out of 1003 reviews" "
Rating 6 - Okay. 178 out of 1003 reviews" "
Rating 4 - Poor. 218 out of 1003 reviews" "
Rating 2 - Terrible. 326 out of 1003 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

John, Ottawa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel requested a 50 GBP deposit upon check in and not one single employee could be found the day I checked out to refund this. A note at the reception desk said to leave the key and I would be refunded. 20 days after check out the hotel has NOT refunded me and they have ignored all my emails. Expedia is trying to get the hotel to refund this to me. Also: my bedroom door knob was lying on the floor outside my bedroom for my entire 15 night stay. I was told it would be fixed (attached to the door) but it never was. Also: I was told initially on arrival that an early check in would be 100 GBP but finally got that reduced to 20 GBP. Also: the breakfast "room" had a single 4 slice toaster for use by all the guests in the hotel. 2 of the 4 toaster slots stopped working 5 days into my stay and was not fixed or replaced before I checked out. Customer service is NOT seen at this hotel. BEWARE AND book elsewhere.
Stayed 15 nights in Feb 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m aware you only get what you pay for … the hotel was very shabby and dated carpet in the room was threadbare rooms were very grubby and drab with a large air conditioning unit inn the room rooms were not serviced as stated there was no toiletries as stated no toilet roll it was very disappointing would not stay again they need to update description of hotel on site it really is false advertising
Stayed 3 nights in Feb 2024

4/10 Poor

José Manuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced nothing like the photos its being mis sold crap creepy rooms,its a £50 deposit and they take all your details and write them down. If you pay cash you get the money back when you leave. Stayed for 2 nights then moved to the Brompton .
Stayed 2 nights in Feb 2024

2/10 Terrible

Amber

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL! You will have to pay a £50 deposit for a room key, the receptionist’s are rude and unapproachable. They wanted to write my card details down to keep on a piece of paper kept on the reception desk. The rooms had dirty carpets and furniture. Broken windows and the bathrooms were falling apart.
Stayed 1 night in Feb 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, love the decor, room facilities are really good & is located in a really nice area of London.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shinson Shaji

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good staff and excellent breakfast. The only problem we faced was the heater was on all the time and the room was terrible hot. We informed the front desk and she said that the maintaince guy will come in an hour and he didn't turn up.
Stayed 1 night in Feb 2024

6/10 Okay

Andrew Proud, Zwijndrecht

Business traveller
Liked: Staff & service
Disliked: Amenities
Property needs some repairs, TV in room had no power cabl3, no remote, wallpaper was coming off in the bedroom, bathroom tap kept dripping, some draws were broken. Staff where friendly and kind. Furter the hotel is good to stay if you just need to sleep in the room.
Stayed 2 nights in Feb 2024

2/10 Terrible

Mechelle

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in
Stayed 1 night in Jan 2024

4/10 Poor

Wing sheung judy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Address
10 Bina Gardens, South Kensington, London, England