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Reviews of Byron Hotel London

3.5 out of 5
Byron Hotel London
36-38 Queensborough Terrace, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 135 reviews" "
Rating 8 - Good. 31 out of 135 reviews" "
Rating 6 - Okay. 13 out of 135 reviews" "
Rating 4 - Poor. 3 out of 135 reviews" "
Rating 2 - Terrible. 5 out of 135 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Mahesh was extremely helpful, courteous and kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Reem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, close to tube and shops. Quite and secure. Room is clean
Stayed 1 night in Mar 2024
Response from Khaleeq on Mar 28, 2024
Dear Guest, Firstly, thank you for taking your valuable time to review your most recent stay at The Byron Hotel. Thank you very much for such a lovely compliments about clean rooms, Location, and all facilities near the hotel. We are delighted to know that you had a pleasant experience staying with us. Your wonderful experience is exactly what we aspire to deliver, we are looking forward to welcoming your back. Thank you. Kind regards, Mohammed Khaleeq

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and cute rooms
Response from Mahesh on Jan 18, 2024
Dear Silvia,Thank you for your generous feedback on your recent stay at The Byron Hotel. We are glad to hear that you have had a great stay. Thank you for your compliments for the room and also the location of the hotel. We are looking forward to welcoming you back at The Byron Hotel soon again.Thank YouWarm RegardsMahesh

10/10 Excellent

Wesley, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Mahesh on Jan 16, 2024
Dear Wesley,Thank you for your feedback and we are glad to hear that you have had a great stay at The Byron Hotel. We are looking forward to welcoming you back at The Byron Hotel.Thank YouWarm RegardsMahesh

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept property at a reasonable price
Stayed 1 night in Jan 2024
Response from Syed on Jan 15, 2024
Dear Michael, We are delighted to see your feedback. Thank you for your compliments about the hotel quality and reasonable price. We are looking forward to welcoming you back at The Byron Hotel. Thank You Warm Regards Syed.

10/10 Excellent

leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice helpful staff.
Stayed 1 night in Dec 2023
Response from Mahesh on Jan 10, 2024
Dear Leonard,We are delighted to see your feedback. Thank you for sharing your experience at The Byron Hotel. We appreciate your complements and looking forward to welcoming you back at The Byron Hotel.Thank YouWarm RegardsMahesh

10/10 Excellent

Emrys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A break in London
A very pleasant hotel very convenient to Paddington station and an ideal base to explore all the London sights
Stayed 2 nights in Dec 2023
Response from Ismail on Dec 16, 2023
Dear Emrys, Firstly, thank you for taking your valuable time to review your most recent stay at The Byron Hotel. thank you very much for such a lovely compliment about cleanliness, location and hotel. We are delighted to know that you had a pleasant experience staying with us. Your wonderful experience is exactly what we aspire to deliver, and we are looking forward to welcoming you back. thank you. Kind regards, Ismail.

4/10 Poor

Sean

Travelled with partner
Disliked: Cleanliness, amenities
Small room was so small could not open our suitcases. Very different layout to what is in the pictures. Asked about changing rooms but was told we got what we paid for. Asked if we could have upgrade room like on Expedia but they were completely booked. Asked for a refund as the room was so bad, they refused our request. Would not stay here, even if it is a cheap option.
Stayed 3 nights in Dec 2023
Response from Ismail on Dec 26, 2023
Dear Sean Hiller, Thank You for your feedback. So, Sorry to hear the rooms were not the size you were expecting. I have checked your reservation and i found you have booked with us the Economic double, it's known as small double as well. The Economic double room is slightly bigger then single room. I apologies for not upgrading your room, because on that time our hotel was fully booked. However, we would kindly recommend you to check the rooms portfolio we have and to select the spacious room for your next stay. looking forward to welcoming you back again at The Byron Hotel. Thank You.Kind Regards, ismail.

4/10 Poor

Michaela

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not what was rated
Very disappointing stay at the Byron. On the plus side, it was very clean, both in the room and the halls. Staff were helpful. However, the main reason I booked there was guests saying the beds and pillows were comfortable, which they were not. I could feel the bedsprings through the mattress, which was really hard, and the pillows were thin and hard. First night I was there, they left the window open with freezing temperatures and the heater took 3 hours for the tiny room to heat up to acceptable sleeping conditions. I not only used the thin extra blanket on the bed, but also had my heavy coat piled on top, yet still shivered most of the first night. Also, I have never been in a hotel that didn’t have phones in the room, so I would’ve had to get out of the bed, get dressed in the freezing temperatures and go back down to the front desk to get help. Other things that were not expected - no washcloths provided, and the bathroom floor was always freezing despite advertising it was heated. Later in the trip, the heater finally worked better but then would keep going despite the thermostat setting so I would wake up extremely hot. Entire trip, it was either very hot or very cold in my room. I would never stay here again.
Stayed 3 nights in Dec 2023
Response from Mahesh on Jan 10, 2024
Dear Michaela,Thank You for your feedback. Please accept our sincere apologies for the inconvenience you have had during your stay. We do have Air Condition in the each room and the controller panels are set in each rooms. Further , the AC provides maximum up to 28.5C heat in the room. And we are recommending to keep the key on the slot while you are in the room to have consistency of the electrical appliance work in the room. We are sorry to hear our newly replaced mattresses and the pillows are not as per your expected comfort. kindly accept our apology. Thank you for your compliments for the cleanliness and staff attentiveness. However, we are still looking forward to welcoming you at The Byron Hotel and it will create us an Opportunity to put on our usual great service culture on a show.Thank YouWarm RegardsMahesh

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to transport links. Comfortable beds Clean well appointed rooms Pleasant staff Value for money Only small criticism was the slight smell of damp in corridor which could be due to our room being in the lower ground floor
Stayed 4 nights in Nov 2023
Response from Michael on Dec 5, 2023
Dear Audrey,Thank you for sharing your feedback! We truly appreciate your insights and are delighted to hear that you found several aspects of your stay enjoyable.Regarding the slight smell of damp in the corridor, we apologize for any inconvenience. We’ll investigate this further and take necessary steps to address it. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience!Best Regards,MichaelThe Byron Team

6/10 Okay

jane

Liked: Cleanliness, staff & service, amenities
The good - rooms are small but very clean and have everything you need . Bed is comfortable .I have stayed here before and had a very good experience ,but , I was unlucky and was given room 008 which is right behind the lifts.... every time the lift moved I got noise like furniture being moved around and it went on until well past 11.30 pm, obviously everyone uses the lifts- and the person in the room above me was up and about at 5.45 am and decided to stomp about for an hour . Didnt get much sleep. All in all Id stay again but never in that room
Stayed 1 night in Nov 2023
Response from Mahesh on Nov 29, 2023
Dear Jane,We are sorry to hear the inconvenience you have had on your recent stay. We will do the needful investigation on the matter and will take the actions where it is required. Furether, we are thanking you for the compliments about hotel cleanliness and comfort of the beds.However, we would like to welcoming you back at the Byron Hotel. Thank YouWarm RegardsMahesh

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Byron Hotel exceeded my expectations. The staff was really friendly and knowledgeable. The rooms were adequately sized for what we needed. It was just my husband and I on this trip and we really only used our room for bathing and sleeping. You don’t need much space for that, so we were perfectly happy with the size of the room. The location was outstanding, being a 1 minute walk into Hyde Park. There are plenty of shops and restaurants around, and it’s a 12 minute walk to Paddington Station. What I also loved about this property is that, although it’s close to Hyde Park, it's on a quiet section of the street. You therefore get a good nights rest. The beds are also quite comfortable, and I’m pretty picky with my pillows. All in all, we had a fantastic stay and will definitely be returning to the Byron.
Stayed 3 nights in Nov 2023
Response from Ismail on Nov 20, 2023
Dear amanda, Firstly, thank you for taking your valuable time to review your most recent stay at The Byron Hotel. thank you for your compliment about location, room size, bed, near location shops and tube stations and staff. We are delighted to know that you had a pleasant experience staying with us. Your wonderful experience is exactly what we aspire to deliver, and we are looking forward to welcoming you back. thank you. Kind regards, Ismail.

2/10 Terrible

shuohung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel completely disrespects VIP Access. The rooms are old and small, with even smaller bathrooms. The pillows have wrinkles and are not clean, and there are numerous stains on the bed sheets—extremely unsanitary. The soundproofing is inadequate, and there are no basic amenities like a toothbrush. The quality does not match the price at all.
Stayed 2 nights in Nov 2023
Response from Mahesh on Nov 20, 2023
Dear Shuohung,First of all please accept our apology for the inconvenience you have had. We will do the needful investigation on the feedback you have just submitted. and will take the needful action in the areas where it is required the development. Thank you for staying at The Byron Hotel and we appreciate your constructive feedback which will assist us to strive for perfection.We are looking forward to welcoming you back.Thank YouWarm RegardsMahesh

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, property conditions & facilities
We got in super early and the room was already prepared so they let us check in right away which was very nice.
Stayed 1 night in Nov 2023
Response from Mahesh on Nov 16, 2023
Dear Petra,We are delighted to see your feedback. and appreciate your compliments. We believe our guests comfort is more value for us than anything else. and we are grateful as you have enjoyed The Byron way of hospitality.Looking forward to welcoming you back.Thank YouWarm RegardsMahesh

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Ok stay!
Ok hotel. Small rooms. Just mediocre in my opinion. Good walking distance to Tube.
Stayed 3 nights in Oct 2023
Response from Khaleeq on Nov 14, 2023
Dear,Firstly, thank you for taking your valuable time to review your recent stay at The Byron Hotel, and thank you for your complement about the Location. Please contact with our dedicated Front Desk Team for your next stay with us, in order to ensure that you are going to have a much better experience in our hotel. We hope to have you as our guest very soon. thank you.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Mahesh on Oct 28, 2023
Dear Jonathan,Thank You for choosing The Byron Hotel As your Preferred accommodation in London. We are glad to hear from you and thanking you for sharing your thoughts about the hotel. Looking forward to welcoming you back at The Byron Hotel in near future.Thank YouWarm RegardsMahesh

8/10 Good

Denis, Quebec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Byron is a nice hotel. It is very clean and well located, close to Notting Hill. The service is very good.
Stayed 7 nights in Oct 2023
Response from Mahesh on Oct 26, 2023
Dear Denis,Much appreciated your kind words and thank you for choosing us as your preferred accommodation in London.We are looking forward to welcoming you at The Byron Hotel. Thank YouWarm RegardsMahesh

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Break
Great little boutique hotel in an ideal location just 10 minutes walk from the tube station. Service was all very pleasant and accommodating. Room was on the small size but was modern and cosy, with everything we needed. Very modern bathroom with a fantastic shower. Perfect hotel for a short break and would definitely stay again.
Stayed 2 nights in Oct 2023
Response from Ismail. on Oct 23, 2023
Dear Lee,thank you very much for your lovely feedback about the our service, location, bathroom, shower. thanks a lot for your lovely complement it means a lot to us. We are looking forward to welcoming you back at The Byron Hotel. Thank You. Kind regards, Ismail.

10/10 Excellent

Jalen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful - great location for the tube and walking through Hyde park :)
Stayed 3 nights in Oct 2023
Response from Ismail. on Oct 11, 2023
Thank you so much for your feedback. We are glad to hear that our staff made your stay memorable. Thank you for the compliments for the easy location, Thank you so much ones again. looking forward to welcoming you at The Byron Hotel soon. Thank You kind regards.

6/10 Okay

Ceara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was fine, the room we had was clean and comfortable. I have gotten better value for money at a hotel for $50 more a night in London. The area seems a bit run down; which we were surprised by since Inverness street is much nicer. Check in was cold and not friendly. No feeling of hospitality in many avenues. So the initial impress was lasting.
Stayed 2 nights in Oct 2023
Response from Mahesh on Oct 19, 2023
Dear Ceara,Thank you for sharing your experience at The Byron Hotel. Thank you for your compliments about the hotel and cleanliness. We are sorry to hear that our staff didn't offer the service as you expected. However, we will do the needful investigation and if required will apply needful training for the improvement. We are looking forward to welcoming you back soon.Thank YouWarm RegardsMahesh

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. The room looked exactly like the pictures. I appreciated that the bathroom actually had a shower door. I felt safe in the area and it’s near a bunch of restaurants and shops and a tube station. I’d stay here again.
Response from Ismail on Oct 8, 2023
Thank you so much for your feedback. We are glad to hear that our staff made your stay memorable and we are glad to hear the location of the hotel have been convenient for your stay. looking forward to welcoming you at The Byron Hotel soon. Thank You kind regards, Ismail.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous service from the staff at the desk and during breakfast. The staff were all very helpful!
Stayed 2 nights in Sep 2023
Response from Ismail on Sep 27, 2023
Dear Catherine, Thank you for your lovely feedback. great to hear that you have enjoyed your stay at The Byron Hotel. We are thanking you once again for choosing The Byron hotel as your accommodation and we are looking forward to welcoming you soon at The Hotel once again. Thank you.kind regards,Ismail.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay while visiting London. About 10 mins walk to Paddington train station and only one block from food and shopping. Quiet and comfortable room, large bathroom. Friendly staff on 24/7.
Stayed 3 nights in Sep 2023
Response from Mahesh on Sep 23, 2023
Dear Jessica,Thank you for the generous feedback. The staff are delighted and we all looking forward to welcoming you at The Byron Hotel soon. Thank YouWarm RegardsMahesh

10/10 Excellent

Amy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
We had a great stay at the Byron hotel, we had the standard double room, the bed was sooo comfortable! Staff were amazing, really attentive and couldn't do enough to help. Would highly recommend.
Stayed 1 night in Sep 2023
Response from Mahesh on Sep 17, 2023
Dear Amy,Thank You for your generous feedback. We are delighted by hearing compliments over the staff. We are waiting to welcoming you at The Byron Hotel once again.Thank YouWarm RegardsMahesh

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff. Very good breakfast. Comfortable room in a good location.
Stayed 2 nights in Aug 2023
Response from Mahesh on Sep 4, 2023
Dear Michele,Thank you for your feedback. We appreciate your compliments over the staff, breakfast service and the convenient of the location. Looking forward to welcoming you once again at The Byron Hotel. Thank YouWarm RegardsMahesh

6/10 Okay

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. The property is nice. It reminds me of NYC typical hotel. Small, but functional. AC was cold, which was important. Property clean. Shower worked with hot water. The location was 0.6m from Paddington and close to a tube line. Very convenient. Hyde park was essentially a block away. Only complaint…the bed was really…uncomfortable. Like really uncomfortable. If they replaced the mattress it would be great.
Stayed 2 nights in Aug 2023
Response from Khaleeq on Sep 1, 2023
Firstly, thank you for taking your valuable time to review your most recent stay at The Byron Hotel. We are delighted to know that you had a pleasant experience staying with us. I am most grateful for your kind words addressed with regards to the property which is closes to subway stations which truly capture our hotel mission. Our Hotel was recently refurbished even though your wonderful experience is exactly what we aspire to deliver, and we are looking forward to welcoming you back.Kind regardsMohammed Khaleeq

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really surprised by this hotel as it was better than I'd expected, and I know the area well. Aircon was most welcome (as weather was warm) and very effective. Breakfast also exceeded expectations. All the staff were friendly and helpful too
Stayed 3 nights in Aug 2023
Response from Hadi on Aug 17, 2023
Dear Karl,Thank you for your kind comment and for staying with us.We are thrilled that your stay experience was over your expectation. We are committed to giving our best endeavour to take care of our guests and hope to welcome you again.

10/10 Excellent

Natalie

Stayed 1 night in Aug 2023
Response from Mahesh on Sep 2, 2023
Dear Natalie,Thank You for your feedback. We are glad that you have enjoyed your stay at The Byron Hotel. Looking forward to welcoming you at The Byron Hotel Once again.Thank YouWarm RegardsMahesh

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem!
Very welcoming and friendly staff, modern and clean hotel in a super location.
Stayed 1 night in Aug 2023
Response from Hadi on Aug 10, 2023
Thank you very much Sarah for staying with us and for the kind review. We will continue to maintain your positive view on us and hope to welcome you back again soon.

10/10 Excellent

Sarah

Stayed 1 night in Aug 2023
Response from Mahesh on Sep 1, 2023
Dear Sarah,Thank you for your great feedback. We are delighted to hear, that you have enjoyed every bit of your stay at The Byron Hotel. Please share your experience with friends and family who are looking for accommodation in London. further, we are looking forward to welcoming you at The Byron Hotel in near future.Thank YouWarm RegardsMahesh

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
We booked for bed and breakfast which was very nice. We were out all day and evenings with a packed schedule so only used the hotel to sleep and have breakfast. Lovely location in a relatively quiet side street. Breakfast was always hot and freshly cooked. Staff were very friendly and professional. Would stay here again
Stayed 3 nights in Jul 2023
Response from Hadi on Aug 2, 2023
Dear Amanda,I am very happy that your stay were wonderful and everything worked well for you.Thank you very much for staying with us and I hope to welcome you again soon.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect break
Lovely place to stay. Excellent service, great breakfast and a comfy bed. Location was great, just 4 minutes from Queensway underground station
Stayed 2 nights in Jul 2023
Response from Hadi on Aug 2, 2023
Dear Carl,Thank you very much for sharing your stay experience.We hope to welcome you again to Byron hotel.

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Byron. There’s very little to dislike about my stay– the room and bathroom were small, which is completely understandable for a city like London. The room was clean, quiet, modern and comfortable. I had a window, which was big, and it was nice to have some natural light. The room provided a large closet storage and safe for valuables. I was happy with the TV and there were plenty of channels. I was impressed with the bathroom design– it was modern, bright, clean and there was plenty of space for toiletries. The shower also provided good pressure and comfortably hot water. Aside from the room, the services were very good. There was always someone at the front-desk to provide advice and help. There was a daily breakfast, and plenty of space and natural light in the dining area. The overall comfort and design of the hotel spaces were impressive. Finally the location was near perfect. I like that the hotel was removed from the city noise and crowds, but very close to all amenities, restaurants, transit and of course Hyde park. I look forward to my next stay!
Stayed 4 nights in Jul 2023
Response from Hadi on Jul 28, 2023
Dear Harry,Thank you for your kind review. I am super excited that your stay was perfect and you are looking forward to come back. Kindly request for a ground or higher floor for your next visit as they tend to have more natural light compared to the basement rooms.We will endeavour to fulfill the request.Thank you again and we look forward to welcoming you back to Byron Hotel.

10/10 Excellent

Nurfarahanim

Liked: Staff & service, property conditions & facilities
Loved staying here for 2 nights! The staff was very helpful by carrying my luggages to the lift and fixed my luggage lock which was broken and could not be opened! It got sorted within an hour, thank you! Would come back
Stayed 2 nights in Jul 2023
Response from Mahesh on Jul 23, 2023
Dear Nurfarahanim,We are delighted to see your feedback over the assistance and services received at The Byron Hotel. We are here to assist you and serving you with great hospitality, which we have been doing for many years. Thank you for staying with The Byron Family and we are looking forward to welcoming you soon.Thank YouWarm RegardsMahesh

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Hadi on Jul 21, 2023
Dear Ahmed,Thank you very much for the review.We look forward to welcome you back again.

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean, very nice staff, room was airy and spotless , small, but this is london. Breakfast was excellent, better than expected, plenty of choice. Would be very happy to stay here again.
Stayed 1 night in Jul 2023
Response from Mahesh on Jul 19, 2023
Dear Jane,Thank you for sharing your experience with The Byron Hotel. We are delighted by hearing such a positive note from you and surely it will motivate our team. Looking forward to welcoming you for your next stay in London.Thank YouWarm RegardsMahesh

6/10 Okay

Shadi

Stayed 3 nights in Jul 2023
Response from Hadi on Aug 7, 2023
Dear Shadia,Thank you for staying with us.We hope to score highly in your eyes but sadly that was not the case. We will continue to do the best that we can to take care of our guests.

8/10 Good

Jitka

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique type of hotel in quiet location. Very comfortable bed and clean room and amenities. Breakfast towards basic. Very friendly staff.
Stayed 1 night in Jul 2023
Response from Hadi on Jul 14, 2023
Dear Jitka,Thank you for sharing your wonderful experience at Byron Hotel.We look forward to welcoming you again.

10/10 Excellent

Iuliia

Stayed 2 nights in Jul 2023
Response from Hadi on Aug 5, 2023
Dear Luliia,Thank you very much for staying with us and for the rating.We hope to welcome you again soon.

10/10 Excellent

Carole

Stayed 3 nights in Jul 2023
Response from Hadi on Jul 14, 2023
Thank you very much Carole for the 10 out of 10 review.I look forward to welcoming you again.

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hadi on Jul 14, 2023
Dear Kirsty,Thank you for the perfect review.I look forward to welcoming you back again.

8/10 Good

Alison

Stayed 2 nights in Jul 2023
Response from Hadi on Jul 14, 2023
Hi Alison,Thank you for staying with us.I hope to welcome you back again soon.

2/10 Terrible

claire

Stayed 1 night in Jul 2023
Response from Hadi on Jul 9, 2023
Dear Claire,My apology you had a bad experience on your stay. Our aim is to take good care of our guests. We wish we knew what happened so we may action on the day where possible.

6/10 Okay

kristen

Travelled with partner
Liked: Cleanliness, staff & service
This is an okay property. They did let us check in at 10am which was amazing. Our room was down in the dungeon where there was a bizarre creaking noise all the time. I could never figure out where it was coming from. The towels were threadbare. I would not stay here again probably. There are better choices. I stayed at the Lime Tree in Belgravia earlier in the month and loved it.
Stayed 1 night in Jul 2023
Response from Hadi on Jul 6, 2023
Dear Kristen,My apology the room was not to your liking. Some of our rooms are located in the basement but where possible we endeavour to allocate higher floor. I hope we have the opportunity to welcome you again.

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mahesh on Jul 5, 2023
Dear Mallory,We are delighted to see your great review about your recent stay with The Byron Hotel. As a team we get motivated through such a appreciations, which is shared guests like you. We are looking forward to welcoming you at The Byron Hotel once again.Thank YouWarm RegardsMahesh

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Mahesh on Jul 5, 2023
Dear Sarah,Thank you for your Stay. We are glad that you have chosen The Byron hotel from the many other alternative options. We The Byron team greatly appreciate your review and looking forward to welcoming you once again at your favourite hotel.Thank YouWarm RegardsMahesh

10/10 Excellent

Maija

Stayed 2 nights in Jun 2023
Response from Mahesh on Jul 23, 2023
Dear Maija,Thank You for sharing your feedback. we are glad to have you at The Byron Hotel and looking forward to welcoming you at the near future.Thank YouWarm RegardsMahesh

8/10 Good

Timothy J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are VERY small but otherwise clean and comfortable. Given the size of the room, they did their best to include modern amenities. There is no parking, of course, for a hotel of this type next to Hyde Park. If you have a car, you need to find a parking garage nearby. It's 2 blocks from a tube station. The staff members were very attentive and pleasant.
Stayed 1 night in Jun 2023
Response from Mahesh on Jun 30, 2023
Dear Timothy J Thank you for your feedback and we greatly appreciate sharing your thoughts about our Hotel. We would like to highlight that we do have 7 different categories of rooms. which will vary from the small to larger sized rooms. We are looking forward to welcoming you at The Byron Hotel Once again.Thank YouWarm RegardsMahesh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyde Park
Great location to Hyde Park and transport links. Air-con worked brilliantly. Reception staff were fantastic arranging a room when we arrived before 2pm and storing our luggage after check-out.
Stayed 2 nights in Jun 2023
Response from Mahesh on Jun 26, 2023
Dear Guest,Thank You for your feed back for the recent stay at The Byron Hotel. We are delighted to hearing from you and your complements over the staff, service and the convenient location. We are looking forward to welcoming you at our property once again.Thank YouWarm RegardsMahesh

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Lovely modern hotel , nicely situated next to Hyde Park, We found it very clean. And the breakfast was lovely. Friendly staff and I would definitely stay again.
Stayed 2 nights in Jun 2023
Response from Mahesh on Jun 26, 2023
Dear Deborah, First of all, Thank you for chosing The Byron Hotel. We are glad to accommodate you and treat you with caring hospitality. We are delighted to hear that you have enjoyed our Breakfast and the hotel location were convenient. We are looking forward to welcoming you at The Byron Hotel soon.Thank YouWarm RegardsMahesh