6/10 Okay
Ritesh
Travelled with family
Jun 15, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall nice property but food and specially staff at restaurant is not at all friendly or educated or well mannered!
First morning we went for breakfast at restaurant and there were hardly 3-4 people, i kept waiting for 15 minutes and 3-4 staff members passed by but not a single one greeted or gave menu or asked me for water.
I had to say excuse me to couple of waiters and after that 1 lady came and first thing she asked whats your room number.
3rd went for afternoon tea and i told about my religious restriction for beef and waiter just simply said we can give you one extra vege sandwich, i asked is it possible to make in chicken she said no we dont do extra requests.
Tea pot came luke warm and i asked for hot, waitress took another 10 minutes to change.
It seems either they are not paid well or general manager or manager is not training right.
Day staff at reception is also rude mannered but evening staff is great and welcoming.
Not much of food choices and food is mediocre!
Ritesh
Stayed 6 nights in Jun 2024