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Reviews of Paris Las Vegas Resort & Casino

4 out of 5
Paris Las Vegas Resort & Casino
3655 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 8252 out of 19679 reviews" "
Rating 8 - Good. 4901 out of 19679 reviews" "
Rating 6 - Okay. 3045 out of 19679 reviews" "
Rating 4 - Poor. 1840 out of 19679 reviews" "
Rating 2 - Terrible. 1641 out of 19679 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 3 nights in May 2024

10/10 Excellent

Lula, Boerne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was great! Everyone was friendly and helpful.
Stayed 3 nights in May 2024
Response from Michelle on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Aleksey

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall it is good stay
Stayed 4 nights in May 2024
Response from Latrice on May 25, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Sally

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Expensive.
Stayed 6 nights in May 2024
Response from Latrice on May 25, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay.

6/10 Okay

Sergio, Metheun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The process of checking appears to be quite slow, possibly due to insufficient staffing, resulting in consistently long waiting lines. When I contacted the help desk through the app, the service I received was unsatisfactory. As a result, I found myself in a lengthy queue for a simple issue that could have been easily resolved over the phone.
Stayed 4 nights in May 2024
Response from Michelle on May 25, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the check in time and having to wait over an hour to talk to check in.
Stayed 1 night in May 2024
Response from Latrice on May 25, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the strip. Rooms are beautiful and updated.
Stayed 1 night in May 2024
Response from Doug on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Roy

Disliked: Cleanliness
The flying to delayed some taxes no including Go much wait time
Stayed 5 nights in May 2024
Response from JD on May 25, 2024
Hello Roy, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Henrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 5 nights in May 2024
Response from Michelle on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Timothy, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the pool to be great and wide open but there was very little shelter or umbrellas for when the sun was really beating down. Unless you wanted to rent a cabana for a ridiculous amount of money. The building and interior design is great. At first it was hard to get around since it's very large but once you get to know the shortcuts, it was great. Food was on the expensive side but so is every hotel. I would stay here again.
Stayed 2 nights in May 2024
Response from Michelle on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Shawna Marie

Travelled with family
Liked: Property conditions & facilities
This location was centrally located on the strip which made getting around not so bad.
Stayed 4 nights in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is still in my opinion,one the best in Las Vegas…. A bit odd that to go to my room i had to walk through the Horseshoe Hotel next door which also was a long walk.
Stayed 1 night in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Peter, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 4 nights in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Terri Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property in an excellent central strip location. Excellent dining and beautiful pool. Would definitely stay here again!
Stayed 3 nights in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Great location. Excellent staff.
Stayed 4 nights in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Keith

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Valet is $40 a day even if you’re a guest, room advertised is not the room I received on check in, stain on sheets, room service was not available and the menu is full. Staff was very friendly but I wouldn’t stay here again.
Stayed 2 nights in May 2024
Response from Kimberly on May 25, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities
Thanks
Stayed 2 nights in May 2024
Response from Christina Banks on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Prior to checking in we were told that our rooms could be near each other however this did not happen. When my wife checked in she informed the lady at guest services about our request. The rep said “ we can’t accommodate your request” my wife stated “ I was told an hour ago this can be done”. The lady responded “ Well that was a hour ago”. Therefore one family in our group was placed in a totally separate tower. This caused a huge inconvenience in our family plans. I don’t understand why our request couldn’t be made and feel like the lady wasn’t willing to even try to help us out. It’s not okay to be rude to customers and make promises that you can’t keep. Please do better !Thank you.
Stayed 2 nights in May 2024
Response from Kimberly on May 25, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Lilliam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good time
Stayed 2 nights in May 2024
Response from Michelle on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Latrice on May 25, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Good

Relpha

Liked: Cleanliness
nice
Stayed 4 nights in May 2024
Response from Dan on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and centrally located We stayed in remodeled Versailles Towers section and really liked it We had a pool view room
Stayed 3 nights in May 2024
Response from Dan on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Maria Carolina, Fort Worth

Our check in time was very late so the hotel was advised prior to our arrival. Once we arrived I wanted to express self check in and was told my room was not available at 11pm at night. I had to wait in quite a line, but Heather was very sweet and helpful to get us checked in. Our room was facing the bellagio fountain and construction. The view was obstructed by the cloudy dirty windows in our room. We’ve stayed here twice and second experience was not as great as the first.
Stayed 3 nights in May 2024
Response from Dan on May 24, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the strip. Close to everything!
Stayed 2 nights in May 2024
Response from Dan on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

SUZANNE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived at the hotel at 10am. We knew check in wasn’t till 4. But there was a option to pay $50 for an early check in. But there was no available. At 1pm we could try again for $25. There was one room ready out of the 4 we need. We took it and it was soooo run down. Holes in the bedding, smelled like smoke, carpet was filthy, bathroom fixtures were stained. These room were in desperate need of renovation. So at 3:00 we go back to check for the 3rd time and there was 2 employees checking in a line up of 200 people. It was gonna be hours before we got to check in. So I went to the vending machine online check in and waved over the person there helping with that. I explained the condition of the room and said the weren’t acceptable to stay in and requested a different category and not run down. She moved me over to the line up of 15 people that all had the same issue. Good new is they moved us to the horseshoe to brand new rooms that are double the size for the same price with no questions asked. In fact the CS rep said. She wouldn’t stay in those old rooms either and she understood our complaint and was happy to move us. So first day was some wasted time till about 6pm. But the rest of the week in the new rooms was great. Only thing is was very load. You could hear everything outside, traffic, music, belangio fountians. All night till about 2am when things start to quiet down. That city is definitely there to steal your money because its extremely expense
Stayed 4 nights in Mar 2024
Response from John on May 24, 2024
Hello Suzanne, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Kimberly on May 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Nexhmee

Travelled with family
In the middle of the las Vega strip
Stayed 4 nights in May 2024
Response from Kimberly on May 24, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in May 2024
Response from Kimberly on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Clyde

Travelled with partner
Liked: Property conditions & facilities
Room was very clean.
Stayed 4 nights in May 2024
Response from Kimberly on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Rodney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I highly recommend Paris. While it doesn't offer the shopping and dining options of other casinos around it (cough, cough, Caesar's Palace) the ambiance was amazing, the staff was great and there were some quality dining options. Speaking of ambiance, it is simply gorgeous inside and I would stay there again. My only complaint was that the tv service was Dish and it never worked smoothly for the duration of our stay.
Stayed 1 night in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view except windows super dirty to take pics from
Stayed 4 nights in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely nice for the price point. Highly recommended.
Stayed 1 night in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fountain view room wasnt a Fountain view room, could only see the water when the Fountains were doing their show
Stayed 3 nights in May 2024
Response from Michelle on May 24, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Veronica Bermudez

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty and lack of transportation.
Stayed 3 nights in May 2024
Response from Dan on May 23, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

6/10 Okay

feras

Travelled with partner
Disliked: Amenities
it need renovation everything is old in rooms and bathroom
Stayed 4 nights in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Aarti

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was next to the elevator and it made a loud roaring sound and a metal creaking sound every time an elevator went up and down. We could not sleep. Also, we could hear the music from the bars through the window. Our worst ever stay in Vegas. Wont recommend this property to anyone.
Stayed 1 night in May 2024
Response from Dan on May 23, 2024
Hello Aarti, thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Christina Banks on May 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the Versailles tower which is somewhat confusing... it is "mingled" among the Horseshoe hotel... It is NOT at the actual Paris hotel... I booked this tower because of the view of the pool as listed... the pool was not directly below... there was construction and a concrete walk way and THEN the pool... so the view was just alright... wish I would have know this, I would have stayed in a different tower with a "real" view.. Also the pool does not have umbrellas and it was 97 degrees out,.. so we didnt stay by the pool for long..
Stayed 3 nights in May 2024
Response from Kimberly on May 23, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the trip.
Stayed 2 nights in Apr 2024
Response from Kimberly on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Nabeel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with good view
Stayed 3 nights in May 2024
Response from Kimberly on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, amenities
Felt nickeled and dimed. Charged $15/day when made a 3rd internet connection, $35/day for parking on top of a $50 daily resort fee. $10 for coffee in the morning. No coffee maker, microwave or fridge in the room. A couple positives - their pool is nice and food options were good.
Stayed 3 nights in May 2024
Response from Kimberly on May 23, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great location!
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Xiangwei

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Dan on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first timer staying at Paris I was greeted with courteous and care upon my arrival. I loved the inside decor of the hotel. Once I arrived in my hotel suite I loved the cleanness and the decor in the room. The view was so amazing from my room too. I would recommend staying here for future events in vegas.
Stayed 1 night in May 2024
Response from Dan on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Jacqui

Travelled with family
The Paris overall was great. The beds were super comfy and the walls were sound-proof. I was able to get a great night’s sleep. The only things that could be improved on were how smoky everywhere was and the limited food options. Everything was super expensive for what the food was.
Stayed 2 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Uriel Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the week of superbowl. It was perfect in every way!
Stayed 3 nights in Feb 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good stay but notice it is getting old, carpets and general building conditions. Long lines at reception for service, self checkout kiosk not working.
Stayed 5 nights in May 2024
Response from ALM on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Kathleen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only serviced room twice in 6 days. Had to ask for towels daily. Carpet dirty. Bed sheets had HOLES in them.
Stayed 6 nights in May 2024
Response from ALM on May 22, 2024
Hello Kathleen, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.