La Mesa Vacation Packages

We had a great time, the Hotel is really beautiful. Loved the decorations and the vibe of the bar. However, when I checked in, I was not happy to learn parking was 70 per day, plus 35 amenities, and a 375.00 deposit for the room. The high price for parking and 35.00 extra a day for amenities? It was money I did not plan on spending. I feel those fees are very high and should be included when booking the room, and parking should not have an amenities charge attached when paying 70.00 a day.

Está ubicado en un lugar paradisíaco. La cama muy cómoda y todo muy limpio. Muchos lugares para divertirse y un apto muy romántico

Clean room and helpful staff

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.

We booked on a busy weekend. I’ve called and spoke to many representatives regarding checking in early, they can’t guarantee it. When we arrived it was 2:30 and check in is 3:00. They said everyone else is trying to check in early as well and it is a busy weekend due to a big event. I ended up not being able to check in until 3:10 and didn’t get up to my room close to 3:30 (after going over all the formalities etc). I ended up being late for my event that started at 5pm. This is why I did not rate it a 5 star. On top of that, I had requested the late check out as well and they informed me I needed to be a member to get the complimentary late check out. At the time of my booking weeks before, when I was inquiring about the early check in, the reps were saying just make sure you have membership, we will note your request etc so being a member was already established. When I arrived they needed to confirm because it didn’t show on their end, which held me up downstairs when I was already wanting to go up and get dressed for my event. Otherwise, nice hotel. Staff were overwhelmed with the busy weekend and it showed.