Search Castles in La Coste from CA $60

"The check in process needs improvement. Waited in long line to be told our room wasn’t ready. Then another line with the concierge to get our parking pass. Then yet another line at 4:00 to get our room key. All total about an hour. Seems lengthly and unnecessary. And to top it off the room keys didn’t work so had to go back to get new ones. An apology would have been nice. "

"Very loud, dingy and old, appliances didn’t work and neither did the tv"

"El internet no funciono en los dias de estancia"

"Staff was good. Arrived during time when raining heavily and no one was at front door area to assist. Room was not in a presentable condition and the Room temperature could not adjust Room was cold. Restroom the hot water by the vanity never got hot. Made my stay unfavorable "

"Smell of weed was impossible to avoid from the parking lot all the way to the 8th floor. Wet towels were left at each door throughout the hall from each room. Had to wait for a while when I asked for clean towels. Woke up with a few bug bites on arms and legs each night. Check in staff had to be corrected as I booked 3 nights, they claimed it was only 1 until they checked again. They wanted to charge me $10 for free parking claiming its a fee to self park, when booking said free self-parking. I asked for a roll-away bed, they denied it and said I already had a king size and a double bed (4 people). There's a Country Inn and Suites next door I should have booked instead. Won't stay here again. "

"Pool was fine. Breakfast was fine. However, my gripe is they only allowed us two towels and two wash clothes. We had 2 adults and 2 kids in the room. Asked for more was told no. My husband had to go to walmart to buy additional towels fir us to use. "

"Clean room and front desk clerk was very professional and helpful "

"No WiFi was available at all during our 4 night stay. I called the front desk to let them know, they said they would check it, it never worked for us. Our room was poorly lit. Carpets and bed skirts were very dirty. "

"Everything at this hotel was Great! The rooms, breakfast and the staff. It was very clean and the staff was awesome. I would 100 percent recommend this hotel for anyone staying in San Antonio. "