Koum Kapi Vacation Packages

Absolutely loved it here. Beautiful hotel in a perfect location. The staff was incredible. They were welcoming and informative; especially Romana. Breakfast was delicious. Would definitely stay here again 💕

Great location, friendly staff and good service.

Spent 5 nights at this hotel and when arriving we were surprisingly upgraded to a bigger room with a shared swimming pool and a huge terrace with our own sun beds. Very quiet at the end of the corridor. The facility closest to the beach feels modern and clean. The rooms (at least ours) was aged and a bit outdated. Yes it was satisfactory clean. We chose All inclusive and the variety and themes were really good. Lots of gluten free options, and also the kitchen could make other dishes upon request. We didn’t use the pool area since we had our own, but it was quite small and guests took beds way before opening. The private beach with umbrellas was nice, but the waves were too high to safely swim but the beach guards were good at monitoring and looking out for the guests.

This hotel had lots of positives but also a few things that could be improved. Pros - very clean, very closely located to the beach, a decent range of food for breakfast and dinner. Cons - the staff are really not very helpful. I won’t name and shame, but one particular person on the reception barely acknowledged us on arrival, didn’t seem to be expecting us till the evening (despite having booked and organised the taxi for us), could not offer any tourist information (when I asked which beach she would recommend visiting, she simply said that I’ll “work it out”). The pool bar - great staff and friendly, but not much ambience in the evening. A lot of the food from the buffet was not labelled so sometimes it was a guessing game. You also have to pay a deposit for pool towels rather than it being provided (I’ve stayed in 3 star hotels where this wasn’t the case). Overall this hotel was good but not amazing. I can’t fault the cleanliness but the unhelpful staff and poor communication via email prior to the trip isn’t great.