expedia

Photo gallery

Featured image
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Pillow top beds, minibar, in-room safe, free WiFi

Guest reviews

4.4 out of 5 Excellent
214 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationLa Madera Beach1 min walk
Popular LocationFisherman's Walk9 min walk
Popular LocationLa Ropa Beach10 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)11 min drive

Choose dates to view prices

  • Suite, Kitchenette

    4.8/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 2
    More detailsSuite, Kitchenette
  • Suite (No Kitchenette)

    4.8/5 guest room rating

    Room amenities

    • 161 sq ft
    • City view
    • Sleeps 2
    More detailsSuite (No Kitchenette)

About this area

Zihuatanejo

Located in Zihuatanejo's Playa la Madera neighbourhood, Villas Mercedes is in the city centre and near the beach. The area's natural beauty can be seen at La Ropa Beach and Zihuatanejo Bay.
Visit our Zihuatanejo travel guide
View in a map
Popular Location

What's nearby

  • La Madera Beach - 1 min walk
  • Fisherman's Walk - 9 min walk
  • La Ropa Beach - 10 min walk
  • Contramar Beach - 4 min drive
  • King's Reef - 5 min drive

Getting around

  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 11 min drive

About this property

Villas Mercedes

3-star Zihuatanejo hotel in Playa la Madera, walk to La Ropa Beach
This smoke-free hotel features an outdoor pool, concierge services and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, multilingual staff and barbecues are on-site. All 9 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences such as full-sized fridge/freezers and coffee makers. Pillowtop, minibars and free bottled water are among the other amenities available to guests.
Villas Mercedes offers 9 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Cable televisions are provided. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free nearby parking

Things to do

  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Outdoor pool

Conveniences

  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Linens
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Villas Mercedes Hotel Zihuatanejo
Villas Mercedes Hotel
Villas Mercedes Zihuatanejo
Villas Mercedes
Villas Mercedes Hotel
Villas Mercedes Zihuatanejo
Villas Mercedes Hotel Zihuatanejo

Frequently asked questions

Can I cancel my reservation for free at Villas Mercedes and receive a full refund?
Yes, Villas Mercedes offers free cancellation on select room rates, because flexibility matters! Please refer to Villas Mercedes cancellation policy on our site for more details about any exclusions or requirements.
Does Villas Mercedes have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Villas Mercedes pet-friendly?
No, pets are not allowed at this property.
How much is parking at Villas Mercedes?
There is free parking nearby.
What time is check-in at Villas Mercedes?
Check-in is from 3:00 PM to anytime.
What time is check-out at Villas Mercedes?
Checkout is at noon.
Where is Villas Mercedes located?
Located in Playa la Madera, this hotel is steps away from Kioto Plaza, Zihuatanejo Bay and La Madera Beach. La Ropa Beach and Las Gatas Beach are also within 3 miles (5 km).
4.4
Excellent
214 reviews
5 - Excellent
120
4 - Good
70
3 - Okay
20
2 - Poor
3
1 - Terrible
1

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, intimate hotel with great facilities for what we needed. Staff are awesome and very helpful and friendly.
Stayed 9 nights in Mar 2020

4/5 Good

Happy face iconLiked: Amenities, property conditions & facilities
GOOD LOCATION TO CENTRO AND TAXIS. KITCHEN IN ROOM-GREAT HELP. THE RECEIVING MALE RECEPTIONIST WAS ALMOST RUDE----QUESTIONED IF I HAD A RESERVATION...FINALLY FOUND IT.....BUT THE HOTEL WAS A VERY USEFUL STAY AND HELPED ME. SHORT WALK TO BAY. QUITE GOOD VALUE...BALCONY OVERLOOKING POOL.
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are attentive to all our needs, and the property is so nice an intimate.
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 7 nights in Jan 2020